15 Massachusetts Cadillac Dealers

The staff at my McGovern Chevrolet, were professional and - mark781

The staff at my McGovern Chevrolet, were professional and efficient. The maintenance done on my car was completed quickly and I was on my way.

This is our third experience with Colonial. - JOE@AAAWORKTRUCKS.COM

This is our third experience with Colonial. every time has been a smooth transaction for us.

Service department is very efficient. - tim

Service department is very efficient. Wait times are not excessive for the work I had done. The free car wash is a nice benefit.

Outstanding in every aspect, great people, knowledgeable, - Dan

Outstanding in every aspect, great people, knowledgeable, people kind people right manages one in particular Ryan outstanding value places kept nice and clean, smiles all around caring people Finn Dept was outstanding very satisfied with this dealership. In every way possible in the vehicle I purchased is outstanding.

The car looks beautiful. - Bettyclarke88

The car looks beautiful. We are pleased that our 13- year-old -car continues to look like new!!

Everyone at the dealership was great. - wspivey1

Everyone at the dealership was great. We were treated with respect and interactions with all involved in our purchase were courteous, helpful, and fair.

I was working with Acton fleet sales to purchase a - Marcosnguyen

I was working with Acton fleet sales to purchase a cadillac escalade that originated with Durand Cadillac. The deal went through, car was delivered last weeknd and the MSO wasnt delivered. Apparently this dealeship didnt ship the MSO to me until way after vehicle was delivered. Incompetent dealership and staff

Needed a new truck for work asap! - robbalexanderflyfishing

Needed a new truck for work asap! Things were not looking good, but my guy Alex(sales) and the rest of the crew made it happen the day I walked in! Couldn’t be happier with my purchase and my experience at diamond chevy.

Friendly and efficient, was a good experience overall , - sepaintinc

Friendly and efficient, was a good experience overall , works definitely purchase there again, very satisfied

Don Sudbay is the best Chevy service I have ever - Tayles77

Don Sudbay is the best Chevy service I have ever received, Simply the best. Heads above Herb Chambers who I dealt with for years, I found out the Service manager doesn’t even know what he is talking about. My son told me about Sudbay and they fixed my problem in 2 seconds, Chambers had no idea how to fix it, awful.

THANKS TO EVERYONE THAT WAS INVOLVED IN OUR FIRST - KPYPEC388

THANKS TO EVERYONE THAT WAS INVOLVED IN OUR FIRST PURCHASE OF OUR NEW CADILLAC 2023, YOU HAVE A GREAT TEAM , PATRICK IN SALES, JERRY IN FINANCE AND BRETT MAKE SURE EVERYTHING WAS DONE , BEFORE WE PICK UP VEHICLE, THEY MADE US FEEL LIKE FAMILY . ME AND MY HUSBAND WILL BE BACK THANKS SO MUCH !!!! KATHY PYPEC AND JAMES PRAGANA JR

BUYER BEWARE -- avoid this dealership. - Nate.Hunter

BUYER BEWARE -- avoid this dealership. This has been a deceptive, genuinely horrible experience from delivery through to today, and we are pursuing a formal Massachusetts consumer protection (Chapter 93A) claim as a result. We leased a 2026 Cadillac VISTIQ from Bill DeLuca Chevrolet Cadillac in October 2025. After requesting our own service records months later, we learned that the dealership's technicians had already diagnosed and cleared a high voltage battery warning code on October 23, 2025 -- the very day we took delivery -- via a "global system reset." We were never told about this before signing our lease. The identical battery warning returned within about a month. It was 'repaired' in December 2025, then came back again in May 2026, this time also killing the air conditioning every time outside temperatures rose. The vehicle has been in the shop since June 4, 2026 -- over two months at the time of this review -- with the dealership repeatedly changing its explanation of the cause, replacing parts that didn't fix it, and telling us a critical part is on nationwide backorder with no completion date. We were also given a Chevrolet Equinox as a 'comparable' loaner in place of our three-row Cadillac SUV, then asked to give back the Cadillac loaner we were eventually provided because that vehicle itself had a recall -- while our own car sat unrepaired. We had to fight for basic service records and were given contradictory answers about lease termination from the dealership and from Cadillac Corporate. After we retained legal counsel and sent a formal demand letter, the dealership performed a temporary repair to the battery/AC issue. But the vehicle is now also subject to a manufacturer recall that makes the third row unusable -- the exact reason we leased a three-row SUV in the first place -- and no permanent fix is currently available. We are currently pursuing a formal Massachusetts Chapter 93A consumer protection claim regarding this vehicle. Save yourself the months of frustration, safety concerns, and runaround: avoid this dealership, and if you're considering any EV lease here, insist on seeing the full service history before you sign anything.

Great Service, unexpected surprise - foodie42

I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.

Inaccurate diagnostic suggesting $700.00 in unrelated... - Pennyspontiac

Inaccurate diagnostic suggesting $700.00 in unrelated repairs to problem. Car taken to a dealership in Schenectady, NY and was properly diagnosed and covered under warranty.