79 Maryland Ram Service Centers

Great shop. - Reviewer

Great shop. Great people. Awesome experience. They were quick to get in, completed the work in both a timely manner.

I really appreciate the awesome work the staff at Auto - Reva Harmon

I really appreciate the awesome work the staff at Auto Nation did, they listen to my concerns. Mr. Dennis Tyrell was exceptional, he explained the process and any additional information I needed. He was my go to person. They were patient with me and kept me abreast of everything that was done to my car, I tell all my friends of the awesome work they did on my car.

Good customer service and quality of work. - manuel

Good customer service and quality of work. Very satisfied with the work done. Will use them again.

My experience was great and worryfree with the - Emmanuel

My experience was great and worryfree with the maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care.

Fast and efficient service. - Jorge

Fast and efficient service. I will bring my car again and again for all services.

I just love coming here. - cherylrcarlies

I just love coming here. I am able to choose my service rep and I always choose Devon. Devon knows me pretty well and it’s nice to have the same person provide my services each time.

Ram 1500 warranty work. - jpentrprses

Ram 1500 warranty work. Done quickly and correctly. Jess is EXCELLENT to work with, I highly recommend.

Bought my 2023 jeep compass new from heritage in June, - EMTBREID

Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs.

Very Polite, very professional. In and out service! I am... - scrappyforlife

Very Polite, very professional. In and out service! I am definitely going to return and am living my Jeep!

Greg Weschler went the extra mile to review all the - Scott Tompkins

Greg Weschler went the extra mile to review all the service records for my Grand Cherokee to determine if the problem I was facing could be covered under warranty. As it turned out, I had similar issues about a year ago and Greg was able to get the work covered. He saved me a sizeable chunk of money. I appreciate his diligence. He's also easy to work with on scheduling appointments.

Whitney is the absolute best! - Jordanlau89

Whitney is the absolute best! Very detailed and makes the process so easy! She’s patient, listens and explains everything very effectively!

Amazing! - nat82

Amazing! Best dealership around! Caroline is excellent and always goes above and beyond to make sure the customer is happy.

The service team is great. - RONALDHEYDT

The service team is great. Especially, Scott Rivenbark. The first time I went in for an issue he informed it was covered by an extended warranty I took out when I bought the Jeep in 2010 back when I lived in Virginia. I thought it had expired as a previous dealer did some brake work that should have been covered under the warranty and never mentioned it. They also did it wrong. Scott got it all straightened out. I have had several issues since fixed and Scott got many of them covered under the warranty. He is very professional and takes obvious pride in getting the job done properly with outstanding customer service. He is the reason I will continue to go there for any work that needs to be done.

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

Happy holidays thanks again for the helping on Christmas - Bmaffett

Happy holidays thanks again for the helping on Christmas Eve great good team. Need more like u

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

Never any issues when working the service department. - lrvicente

Never any issues when working the service department. Very customer focused and thorough when checking the car out.

DO NOT SERVICE YOUR VEHICLE TATE! - YADIRA

DO NOT SERVICE YOUR VEHICLE TATE! They broke my truck & want me to pay March‘24

HORRIBLE CUSTOMER SERVICE STAY AWAY - sylvanus

This Dodge dealership damaged my dashboard during an airbag recall job and decided to do nothing while being rude and firing people that i talked to. I scheduled my truck for a airbag recall on march 27, 2020 at 7:30am. I just purchased my truck from a dealership a week prior with no damages to the dashboard and have pics. after the job was done they left my car dirty with debris and screws all over the floor. then i noticed large cracks on the dashboard. i went inside and asked michael shreve to speak to someone about it and was shrugged off and left standing there while several people walked by saying nothing and joking around in the service bay. the service manager charles braunlich finally came up to me immediately saying, "are you the guy with high mileage older truck?" I don't understand why that needed to be said or why are you discriminating already from the beginning. I showed him the cracks and he immediately started backtracking and finding ways to avoid having to fix it. Getting attitude, xxxxxxx his teeth, rolling his ideas, slamming my truck door. I got frustrated with him and demanded to talk to a higher up. I was told to talk to James Walker who i found out later was fired days later. I wonder why but it seems very suspicious. James walker gave me promises of fixing my truck and then was let go. I then talked to Jeff Kates who's the general sales manager and he reached out to Jon lefko the general manger that i was told he talked to charles braunlich and the technician that worked on my truck and decided to do nothing about the situation. never called me to discuss the matter. i then reached out to jeff lefko and he was very arrogant and cocky and had the nerve to say i don't need to call you. my guys been with me for 35 years and i trust them and i don't trust you. i said so they don't make mistakes and he again said i trust my guys. a general manager talks to customers like this is ridiculous. i called dodge corporate and reported this matter. My truck was damaged by this dealership. No accountability, no integrity, nobody took ownership and it starts from upper management down. I will never go to this dealership ever again. They can offer me a 2020 fully loaded dodge ram for $20 and i wouldn't take it. STAY AWAY FROM THEM!!!

My car (2010 challenger) broke down outside of Accident... - Clevertitan

My car (2010 challenger) broke down outside of Accident MD 7 weeks ago. Needless to say it is still not fixed. The first week they had other work and could not look at my car to the end of the week (totally understand) The second week they informed me that it was the timing belt that broke, later that week they informed me that some of the valves were not holding pressure, resulting in them having to take the engine apart for repair. Weeks 3-5 they were ripping the motor apart and waiting for back ordered parts. On saturday at the end of week 6 after calling they informed me that it was all good it just needed to be timed. I called back tuesday where they again informed me its all good just needs timed.. so i called today (2-20-2014) to confirm the time i can pick up my car friday, only to be informed that there is still a cyclinder issues and it may be ready next week. As of right now Dodge corprate has "launched" a service review/investigation. After having Dodge HQ call them the service manager said he would provide me a rental car. If the service department is a example of this dealership i would stay very far away. Just a finishing note- They have never called me to update me on the repair work, i have had to call them everytime. Please beware.

Purchased a used Jeep Wrangler for my daughter who is in - cdf

Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service.

David Johnson is a wonderful Service Manager! - hpam

David Johnson is a wonderful Service Manager! He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and going strong for more than 202,000 miles. I drive the extra miles to Paola so Dave can continue to provide exceptional service. Thanks Dave, keep up the great work! I am confident in the service you provide at New Century DCJ in Paola, Kansas.

Best service at an auto dealer that I have ever experienced. - Michael

I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best service that I have ever experienced. Kept in contact with me during the entire process. Gave me a loaner car to get back and forth to work. Al and his entire service department should be commended for doing excellent work.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR