46 Louisiana Buick Dealers

I was pleased with the personal and friendly service and - Stephen.phillipe

I was pleased with the personal and friendly service and interactions of the sales staff I felt as though we mattered to the sales staff and were not just another sale. With this in Mind I would recommend all of my friends to go To Ross Downing for their next vehicle

Very frendly and Larrilyn was such a pleasure to work - kylestogner

Very frendly and Larrilyn was such a pleasure to work with. The process went smoothly.

Professional and efficient. - mfstewart

Professional and efficient. Both the sales staff and finance manager were wonderful. Would definitely visit again.

Had an issue and they found a way to get it resolved. - URSULADHAND

Had an issue and they found a way to get it resolved. It was clear that they wanted me happy and were willing to do everything in their power to make it happen. I appreciate the attitude and willingness to get to a solution. There has definitely been a change in this dealership over the past few years. They are seeking their 5 star rating and so far, they've earned each time that I've needed them. They are responsive, courteous, and organized. Everything that you'd want to have in a service department.

Was very understanding. - melissaboggs619

Was very understanding. Answered all my questions, was very kind . They updated me on the time it would take

They really worked with me to try to get the note I - tammiem50

They really worked with me to try to get the note I wanted. The General Manager and my sales person. I will be going back again. I drove an hour and a half but it was worth it. Great customer service.

Amazing experience buying my new suv! - ccanale

Amazing experience buying my new suv! Abner went above and beyond making my buying experience super smooth and easy! If you are looking for a new car go see Abner! Definitely a 5 star rating ⭐️⭐️⭐️⭐️⭐️

Ms. Vicki was exceptional! She gladly handled my warranty - Candace Marze

Ms. Vicki was exceptional! She gladly handled my warranty claim with great professionalism and excellent customer service!

Give Kylan Trahan a visit at Sterling's in Jennings, - CRichard

Give Kylan Trahan a visit at Sterling's in Jennings, LA My husband and I got EXCELLENT service with out new purchase! Kylan went way out of his way to make us feel right at home! Took his time to help us to get familiarized with all the bells and whistles that this vehicle has! WE DEFINITELY RECOMMEND you look up Kylan at Sterling's. This is not our first vehicle we purchase with them! And we will definitely be back!

Lots of great and friendly people, great oil change - perrynoah19

Lots of great and friendly people, great oil change prices, and very helpful on vehicle research.

Brought my truck in telling the associate that I needed - jim7540

Brought my truck in telling the associate that I needed the thermostat replaced, and 2 tire sensors replaced. After 6 1/2 hours of waiting for a diagnostic. I was informed that the thermostat was needing to be replaced and 4 tire sensors. The estimate for work was $1,903.06. GM thermostat ($120) tire sensors ($109ea) parts $556 service $1347. I replaced the thermostat myself and had the sensors replaced at a tire shop for $200 my total cost was $320+/-. Outrageous pricing

I purchased a Acadia 2020 last August & I’m very pleased - brendafrank697

I purchased a Acadia 2020 last August & I’m very pleased with it, I’m really enjoying the ride!!🤙🏾

After a very dissatisfying experience at another - seansolo8

After a very dissatisfying experience at another dealership, I went to Mossy and I'm glad I did. Montrell got me into the car I went in for at the right price, and I never once felt pressured. Mr. Jourdan got me the best rate for financing, and was great at explaining everything. After I drove the car home, I was concerned about a rattling noise. Took it back on Monday and by Thursday she was good as new! 100% happy with the entire process.

Very friendly and professional staff they covered any - P.upton12

Very friendly and professional staff they covered any questions I could think of about the vehicle

I was very impressed with working with Joseph. - lawerencebrossie

I was very impressed with working with Joseph. He answered all my questions. I think he is a great salesman. He was very professional and polite. And above all I think he was very honest with me.

Tandy Thompson is the man! - mrh09

Tandy Thompson is the man! He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in Alexandria,call this dealership! Ask for TANDY! He will take care of you.Thank me later.

Easiest vehicle purchase ever made. - edj225

Easiest vehicle purchase ever made. !!! 100% satisfied customer !!! Salesperson was definitely the best I ever had !!!

They are so wonderful!!!! - Ezybrz24

The sales person and dealership as a whole really try their best and really work with the customer and for the customer. They are the best!!!

Justin is amazing! He definitely is pro customer and I... - Dianna

Justin is amazing! He definitely is pro customer and I didn’t feel like I was being swindled. Recommend 100%! I was checked on several times.

Ordered a truck from them and when it came in they - 2DEEP4U

Ordered a truck from them and when it came in they increased the price by 6k. I asked to see the invoice from the factory and the increase was less than $1000. This was very bad con job.I came in in good faith to deal honestly and pay for what I ordered but this dealership was very dishonest. I WILL NEVER DO BUSINESS WITH THEM AGAIN.

I am satisfied with the '23 Colorado. - fish295

I am satisfied with the '23 Colorado. However, there was no owners manual with the truck. I ordered one from Helminc for $87.69. I received an abbreviated manual and returned the it to the dealership with the cost statement and was told I would receive reimbursement. I purchased the truck 9/30/23. I still have no owners manual or reimbursement for same. My recommendation when purchasing from this dealer is to confirm you have everything in your possession before you write your check. I'm twisting in the wind. My sales contact has done everything in his power to resolve this issue. For that I'm thankful.

Fantastic dealership! I have purchased 4 new vehicles and... - idcowan66

Fantastic dealership! I have purchased 4 new vehicles and one used vehicle from Courtsey in the past 10 years. Salesman Angelo Frazier is top notch! I would highly recommend anyone wanting to purchase a vehicle to contact Angelo. He is honest, professional and informed and he does not employ the high pressure sales tactic. The service department is fantastic as well. I've never had an issue with any kind of service or repair work not done correctly or on time! Darryl Williams makes sure that all the details are taken care of so I don't have to give it a second thought. The dealership physical plant is new, clean and the people are very friendly. They tend to have a large inventory and if they do not have exactly what you are looking for, they are willing to find it for you.

Service - Dmullican

Always quick, clean, and courteous. Greated by Service Manager and Owner is always a good experience . Have purchased and serviced many vehicles from CBG and have always been treated respectfully and pleasant.

Extremely horrible sales practice and very deceptive... - michaelduggy

Extremely horrible sales practice and very deceptive behavior. I purchased airline tickets for my wife and myself to fly in and purchase the vehicle. I communicated with the dealer and the salesman up until the day before I was to fly out. They told me the deal was off someone local came in and they are going to sell it them.

I recently purchased a vehicle from Hank's. During... - rodowd

I recently purchased a vehicle from Hank's. During the closing of the vehicle, there was a fee of $299. (I believe that it was some form of dealer service fee) I was told during that time that I would receive some form of coupon book that would warranty the tires, include some discounted towing options, etc. I sent two e-mails to my sales representative (Luke Fremin) and received no response. I finally called him to inquire about the coupon book and he said that he would check on this and get back to me. I also mentioned that I had sent two previous e-mails and the response that I received was that they must have gotten caught up in spam. I have purchased numerous vehicles and this $299 fee and the lack of receiving any coupon book and the lack of follow-up by the sales representative after the sale was completed, is absolutely horrible customer service. My recommendation would be to refund my $299 for the fraudulent fee!!! I will be filing a complaint with the better business bureau today and will also post negative reviews wherever I can to make people aware of the bad experience that I had with Hank's.

Purchased new 22 camaro ss from out of state. - Sagalu12

Purchased new 22 camaro ss from out of state. People I dealt with were friendly during the deal. Met halfway to get car and it was filthy, no paper in the floor even. After driving hundreds of miles back home noticed the mileage didn't seem right for the trip. The car had 162 miles on it before it left the lot! In my haste to sign papers in a parking lot in MS at the halfway point, I failed to see this. No one informed me of the mileage dyring the deal or that the leather driver seat was damaged during, which we discovered after 6 hours of detailing. Vaughn manager was rude and uncaring "what do you expect me to do about it?" Also discovered the extended warranty I purchased is NOT gm but a third party instead. Waited a month to leave review to give dealer and gm customer service the chance to make it right. Hasn't happened. Beware buying from here out of state or sight unseen. The market is tricky and more sight unseen purchases are happening, giving dealers opportunity to hide information. Don't think for a minute customer service will make it right.

Incredible Service! - Minkerdoo

I visit Courtesy GMC for all aspects of my truck, knowing the job will be done right the first time. I have also had repair work done at this facility, and I was pleased at the cost of the work done, as well as the speed with which it was completed. The service manager, Jim, and the entire staff make you feel right at home, every time you visit. I highly recommend them for any and all services needed for your vehicle.

A Great Dealership - douglascollins755

The sales rep Nathan Redwine, was very friendly, we felt comfortable dealing with him. They are a dealership you can trust to do what they say.

Awesome - TerriA

Lashonda Brown Madise at Courtesy GMC was amazing!! She made sure I got the best deal. Please go and see her if you are looking for a great deal!