18 Kentucky Honda Dealers

My overall experience there was very good. - LWM60

My overall experience there was very good. The staff was helpful and informative. My wait time was not bad at all. I’m always thankful for the car wash.

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

Lauren was extremely helpful and communicated often. - dwaynefonville

Lauren was extremely helpful and communicated often. I'm closed to GM but will now have my Ram serviced at White's Auto Mall because of how helpful Lauren was.

I was dreading buying a new car because the experience is - JCAMPIT

I was dreading buying a new car because the experience is typically so unpleasant. I was thrilled by how easy it was to buy from Watermark Honda and it was worth the 2.5 hour drive. They did exactly what they said they would, were completely transparent about every part of the process, and treated me with respect.

It is a privilege to be able to offer a review of Rodney - hbrdly

It is a privilege to be able to offer a review of Rodney Thomas at Louisville Honda World Sales, although to be honest, he didn’t “sell” me anything—he listened. I had had a bad experience at another car dealership and was not expecting to be heard, but Rodney listened to my needs and matched them up with what he had to offer. That level of service alone was enough, in my mind, to secure a sale regardless of the terms, but Rodney went further. When it came time to secure financing for the vehicle, which was my greatest concern, Rodney worked to find the best offer and was able to find a loan that was almost half the APR that the other car dealership had offered. I cannot say enough about the service, savings, and satisfaction that I experienced from Rodney and Louisville Honda World, and I will choose them first when it comes time to purchase another vehicle. I recommend that you do the same.

It was a seamless process buying a car with Gates Honda - Wen635

It was a seamless process buying a car with Gates Honda and more specifically with Austin Mikel. I was coming from out of town (1 1/2 hr away), he was flexible, accommodating and available to answer any questions I had via text. Once the decision was made, the purchasing of the car and driving off the lot was < 45 min and much appreciated since I had an engagement and didn't have time to waste. We have been so happy with our purchase and will definitely keep Gates Honda and Austin in mind for any future purchases.

I recently purchased a 2025 Honda sport touring though - fordanth23

I recently purchased a 2025 Honda sport touring though Larry Cave at the Honda dealer in E-town. His knowledge of the vehicle was exceptional and he worked very hard to make sure that my wife and i were satisfied with our purchase. We are happy with our new car and love the comfort of the smooth ride. Thanks Larry we give in a 10 rating.

People where every helpful to me, try to do as much as - emily.aparicio03

People where every helpful to me, try to do as much as they could to help me purchase my vehicle, amazing experience!

Keon was awesome! - jfmc9278

Keon was awesome! Great customer service! Easy check-in process. The facilities were clean & well kept.

I sold myself the car by doing research online, and I - dayfran

I sold myself the car by doing research online, and I went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a deposit. I said sure. He did not inform me that there was a $15 charge for using a charge card to make that deposit. Had I known that I would have gone to the bank and got the money. I was told that I would get a refund of that $15 to date I have not seen it.

Waste if time. - butler.jammie77

Waste if time. Unless you have thousands of dollars for a down payment, go somewhere else. The sales people care more about watching football than selling cars. Do not make an appointment because they do not even keep appointments. They tell you they use 47 different lenders but only four show up on your credit. Save yourself some time and go somewhere else.

No pressure salesmen. - pamunwin

No pressure salesmen. Skyler was easy to work with and gave us a good trade in for our vehicle. They were busy and it took awhile to get finished once we made our trade but all in all it was a good experience.

This dealership was up front, honest, and didn't give me - KARL

This dealership was up front, honest, and didn't give me the run-around. I appreciated the directness of the transaction. It was worth the travel time to deal with such pleasant folks.

we've had our accord for two years, it has 41xxx miles on... - mudd86

we've had our accord for two years, it has 41xxx miles on it. my wife has it seviced regularly. today was the first time i went with her. someone from service brought the air cleaner in and asked if we wanted it changed. the filter was in terrible shape so i asked my wife if it had ever been replaced but she didnt know. i went out in the service department and asked and they told me no. i also asked if it had been checked before and he told me it is checked at every service. i told him i didnt think that filter got that dirty since the last service his reply was "well i dont know what to tell you". according to the owners manual the air cleaner should be replaced every 15xxx miles. we take our car to honda to keep it in the best possible shape thinking honda service would take care of our needs. obviously, we have been making a mistake!! i guess i should check it over, wonder what else has been overlooked!!

I took my Honda Civic in for an oil change and tire... - freelady

I took my Honda Civic in for an oil change and tire rotation. The service manager suggest I have the 25K mile service. My car has a 36K mile bumper to bumper warranty. The bill was $385.00. I was shocked. The less than 2 year old Civic had it's transmission fluid changed, brake fluid changed, a radiator flush and refill, brake inspection etc. These items were above and beyond the recommended maintenance on the Honda website and manual. My complaint was Herb Pistole, service manager, not disclosing this would be so expensive and not covered by my warranty. The quality of work was ok but excessive maintenance done. I tried to contact the dealership owner Mr. Sim Fryson. He had his assistant call me after I address a complain letter to him personal and confidential. I asked why Mr. Fryson would not call me personally, I was told he is a busy man. A less than 2 year old car should not be causing me stress. It has been over a week and the dealer has made no effort to correct this situation. I called two other local dealers. The price for 25K maintenance should be $89 to $119. I did contact Honda, the Kentucky Atty. General but have not yet received any response.