119 Indiana Ford Service Centers

I have been going to Ben Davi for over 30 years. - terry3593

I have been going to Ben Davi for over 30 years. They Never disappoint me. Great Service!!!

My company bought a used truck here 7 years ago and the - MPRITCHARD1

My company bought a used truck here 7 years ago and the sales staff was easy to work with. Since then the truck has been serviced there, very good service team. That is why I wanted to buy a new truck from Auto Park Ford Bremen again.

Took my truck in for warranty work; service writer took - Bob

Took my truck in for warranty work; service writer took prompt action and got my truck to the technician (Johnathan). The work was conducted and they washed my truck - at no cost- within 1 hour. Truck is doing great and this turned out to be an enjoyable experience.

Excellent service Was very professional Service was - mb914

Excellent service Was very professional Service was done in a timely manner Cared about fixing issue

Very good. - BILLHUEBER

Very good. Scott handed me 90,000 miles recommended service list which I appreciated very much.

The service manager (Jeff) was professional and - Bradc

The service manager (Jeff) was professional and courteous. Did great job of explaining options to repair my issues and providing best alternatives and cost for each.

I trust them because they care about satisfying their - Del

I trust them because they care about satisfying their customers they do quality work and I can trust them to get the job done right

Great Technicians and even better customer service guys. - derricksnyder21

Great Technicians and even better customer service guys. Very helpful and informative to keep you up to date with your vehicle information.

Castle Ford is very efficient and their customer service - shieldsnana

Castle Ford is very efficient and their customer service is great. Cole handled my recent visit and went over and above his service.

Kept me informed, answered my question. - Jwbaker

Kept me informed, answered my question. Made phone contact regarding progress of my vehicle. Were busy but let me know it would be longer than expected down time.

I would like to thank Assistant Service Manager Chase - Crazy7horses

I would like to thank Assistant Service Manager Chase Galipeau for a great service experience helping me get my oil changed on short notice. This was very much appreciated taking care of a senior citizen. Thanks again Chase,I will definitely be back for my next service for my winter check up!!!

I love this Dealership because of the wide variety of - PAMMOEWORKOUT

I love this Dealership because of the wide variety of vehicles. Lisa Anderson is a outstanding salesperson, that will help you get the vehicle you want , yet not pushy.

The mechanics department was very professional and fixed... - zhsearcy

The mechanics department was very professional and fixed my car in a timely fashion, and I will bring my vehicle back when I need service. Thank you, Mr. Layton.

I highly recommend having your car serviced here. They... - Natina115

I highly recommend having your car serviced here. They are very knowledgeable and helpful. I feel that they are very honest and that is the most important thing to me when doing business.

Used the new pickup and delivery service and was - Jcummings2014

Used the new pickup and delivery service and was incredibly pleased! With my busy schedule, they came and picked up my truck, did the service, and returned my truck to me without me having to leave! Super convenient!

Thank you, Jordan Automotive Group for your generosity to - linda

Thank you, Jordan Automotive Group for your generosity to the community! I was very happy to see that you loan your moving truck to the Resale to the Rescue Donation Store for the transport of my large item donation. It shows how you are giving and caring for the local community. Thank you!

Dealership was very easy to work with o n original sale,... - Ddk1912

Dealership was very easy to work with o n original sale, had a service issue on my truck purchase a month after purchasing and I felt they out of their way to take care of me, letting me every step and availability of parts. Hoping to not need them going forward but if I do let's hope I get the same treatment..

It’s nice to know Jay cares about his customers not only - Jon_wasik

It’s nice to know Jay cares about his customers not only at the point of sale, but months later!

Worked with my vehicle coverage to cover the tire - henrob79

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going.

I went in for an oil change. - CSmith

I went in for an oil change. Everyone was super friendly, and it was done in a timely manner.

I returned to service center because my hubcaps were - squarecut

I returned to service center because my hubcaps were installed wrong. Little did I know how wrong things were. I got a screw in my tire at work. Since Ford service closes early, I went to Discount tire to have hole repaired. Tech came to get me right away. All of the lug nuts were installed backwards! It's a good thing that none of the wheels came off! This ruined my wheels. Had to have new ones installed.

This group of people are the best, always there to help - Duwack60

This group of people are the best, always there to help you with any problem you may have

Chuck provided good follow up, keeping me informed . - B.Faul

Chuck provided good follow up, keeping me informed .Work done on time, and in budget.

Debbie Rainbolt does an outstanding job taking care of my - dbrew6019

Debbie Rainbolt does an outstanding job taking care of my needs for my vehicle and Excellent follow up when finished. Thank you.

Found this dealership to be friendly and professional. - squires492003

Found this dealership to be friendly and professional. Treated with respect and kindness. Service department was excellent, appreciative of Sheilia Hysell especially.

On Friday, April 5th, our 2018 Explorer’s battery light - philnoyes1

On Friday, April 5th, our 2018 Explorer’s battery light came on around 10 a.m., while we were on I294, the southside of Chicago. Once we crossed into Indiana, I had my other half look for the closest Ford Dealer. It happened to be Webb Ford @ 9809 Indianapolis Blvd in Highland, IN. We were within a block of the dealership when the Explorer died. Luckily, we were in a turn lane, with 2 lanes, and did not impede traffic too badly. My girlfriend and another friend walked over to the dealership and was able to get them to dispatch a tow truck quickly. I believe we had the vehicle to the Dealership by 11:00 am. They quickly got it to a service bay and the Tech started the assessment. It was determined to be the alternator belt. They let it run for a while to make there was no other damage. We were done at the Dealership by 1:10 pm. Webb went above and beyond for us, not only for our Explorer, but also to help my girlfriend, who had fell on a sidewalk before the dealership. She ended up breaking a bone in her hand, which would require surgery. The Webb staff helped her get the injury under control; get a courtesy vehicle for her and directions to the closest Emergency Room. They even had one of their staff ride with us to pick up the courtesy car. As I told Steve, our Service Advisor, we were impressed with Webb. With our Ford F350 a few years ago, in July, the Check Engine Light came on outside of Rapid City, SD. We called the closest Ford Dealer, explained all we wanted was to have a Code Scan done, but was told they were too busy and service was booked out until Mid-August. So, needless to say, we weren’t sure what to expect with Webb, especially since it was getting close to noon on a Friday. We left with high regards for everyone who helped her and also our Explorer. Thank you, Webb Ford, for service above and beyond expectations. Sally and Phil Arlington, WI

Been doing business with them for 50years now****wouldn’t - cyarcha

Been doing business with them for 50years now****wouldn’t think of going anywhere else!

They have had my suv going on two weeks. They... - stephensjoy101

They have had my suv going on two weeks. They transmittion went out on it even though it is a 2007. Yes it is under warranty but I do not have coverage for a rental car. I have asked numerous times for a loaner car. I am always told "I am sorry we do not have any avaible at this time. Mean while I am paying for a rental car. I am up to $150.00 so far. I have now been told it will be maybe Wednesday of this week ( 9-29-10). That is another $90.00+. The least you can do is pay for my rental. Thank you, Joyce Wilbur