18 Illinois Mitsubishi Dealers

The staff were very helpful and straight forward in - katznaperr

The staff were very helpful and straight forward in helping me to find the right new vehicle for my situation. I got an Outlander and I’m very happy with it.

Im expecting a good deal from bill and i truly hope he - demiemani

Im expecting a good deal from bill and i truly hope he delivers. So far the service has been excellent. If anything changes, expect an update.

I bought a brand new kia soul today . - diamondlady4657

I bought a brand new kia soul today ....and I was very happy with the friendly staff! They made you feel at ease with the buying process. Buying process can be very challenging, but with Micha as my salesman...he went thru all my options on the car..the loan officer was very efficient, other managers came up to welcome me. A very clean dealership! You can see they take pride of the dealership n the clients they serve. I would recommend anyone that has dealt with other dealerships n there half way of doing things to come to Napletons for a change...you won't regret it!

The customer service and professionalism of the shop was - Mitsuman22

The customer service and professionalism of the shop was very refreshing. The service representative talked me through all items recommended and items needed to be promptly addressed. I plan on returning for an oil change here soon.

First time buying a car and Joseph was so nice and - dalba42

First time buying a car and Joseph was so nice and helpful. Answered all my questions and concerns highly recommend! Will be telling friends and family of my experience here at the dealership.

Excellent service! - Rachel_141

Excellent service!! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quickly and efficiently.

Very informational, professional when it comes to - ashleyshippblue

Very informational, professional when it comes to assisting with purchasing a vehicle. 10 out of 10

The process went very smoothly! Jason was patient and... - Isabella C

The process went very smoothly! Jason was patient and explained everything well and is a great conversationalist :)

Hiding Car Defects - Mazen

I went to buy a used 2010 Mitsubishi Outlander SE. The sale representative said it is a good car ready to go and inspected by the dealer mechanic. When I wanted to test drive the car, First the car did not start, and that is why I saw the car running before even I arrived to the dealer, so the Battery is dead or the Alternator is not working. Second the ASC system service required sign turned on. Third; when I turned the AC on, the compressor was going on and off. So I was totally disappointed and just got out of the car because I already wasted time jumping the car at the beginning. The problem is they are Mitsubishi Dealer. I personally will never trust them anymore.

Responsive honest and easy to deal with. - clbarnes831

Responsive honest and easy to deal with. Fast and easy purchase process. We bought the. Ar

after more then 8 years Joe Ryan treat me as piece of... - Jester479

after more then 8 years Joe Ryan treat me as piece of s.... . never again buy car from them and never again go for service. i have 3 dealers close by ,but i always go to them but after today never again. Joe Ryan get a live and go somewhere else . I was wait more then 24 hours for info about my car.(never happen before). then he hang up on me when i was try get some info how long my car going to be in the shop . car was under factory warranty but he was try charge me for some things. i have extended warranty . i rate them today very bad in all categories most because of service

Did business over phone and internet - Patrick V

I worked with Mike and he was great. He was very friendly and willing to work with me over the phone and via email as we live fare away. He sent me a breakdown of the truck at the "out the door' price so there would be no hidden fees pop up and I could see if I wanted to make the trip. Ultimaltey, we bought a truck somewhere else, not because of Mike and or the dealership, we simply found a truck that matched what we wanted more than the one they had listed. Thanks for you time, -Patrick V.

Amazingly nice dealership experience - Patel,Asma

Me and my husband like awesome experience buying a new car with this dealership.very pleasant welcome and customer service.they so much made efforts to get us the car we want.specially sales manager THAIJS DE KOOL,product specialist CLAUDIA ZIERS AND business manager CHRIS NORTON,you guys are amazingly great 👍.more than 5 stars for you.we highly recommend this dealership to everyone.

Exactly What I Wanted - StacyLynn

I went in with an idea of what car I wanted, shared this idea with my salesman. Not only did he find a car that fit my idea, but it blew all my expectations out of the water.

I believe the review written by will t posted here to be... - Lydia

I believe the review written by will t posted here to be written by one of the salesmen at GRAND MITSUBISHI by the name of Bill T. (will t) wrote it. And should not be allowed, it is against your terms of service rules for someone working at the dealership to write their own review using dealership internet connection, not only did they scam my mother in law, now they are scamming the internet review of their dealership.This place takes the cake all the way around. The reason I'm saying this review is a scam is because I informed that owner how HORRIBLE their internet rating was and instantly that review was put out there. I would appreciate Dealer Rater looking into this and removing their scam review of themselves.

Truly a painless experience. In and out in less than 90... - CubsGuy2016

Truly a painless experience. In and out in less than 90 minutes. Didn’t get the run around. Everyone was friendly! Highly recommend! Chad was great!