92 Illinois GMC Dealers

The team at Driscoll Motors is great and that is why I - Dan

The team at Driscoll Motors is great and that is why I continue to go back for my vehicle needs. I have bought my last five vehicles there.

After having had a disappointing experience at a - BRI-TAN-NUG

After having had a disappointing experience at a different car dealer, we headed to Napleton with low expectations. Our salesman Justin greeted us and showed us to a car we requested to see. He could not have been more helpful and personable. It ended up being a rather enjoyable experience. He was knowledgeable and very kind. He put no pressure on us whatsoever and answered all of our questions with ease. We transitioned to the financial office to meet with Alex. Although it's always painful to spend large amounts of money, the transaction went smoothly. It was evident Alex was knowledgeable and fair. Both gentlemen also stayed an hour past closing time to help us get the deal done. It was a positive experience and I would definitely recommend buying a car from Justin. Next time I am in the market, I will definitely go back to him.

Rachel is the best! - rachelromaine

Rachel is the best! Wouldn’t go anywhere else! Always friendly stay and great service

Great service team led by service writer Michelle! - wayne19mijeong

Great service team led by service writer Michelle! Great positive experience. Great communicators. Always accurate service work!

Been looking for a SUV for a couple of days and after - matspo

Been looking for a SUV for a couple of days and after dealing with a bunch of morons who didn't know a key fob from a floor mat ,Barb was a breath of fresh air. She knew and showed us every thing about the car, the warranty and the inspection . Even put some gas in it. After purchase she went out and set up phone and OnStar pairing for us. Very pleased.

Would give a minus if possible, got a recall on my jeep - breed1021

Would give a minus if possible, got a recall on my jeep renegade and their elite service department refuses to do the workband was told to take it to another dealer. Was getting ready to buy new but xxxx not now

I recently had an exceptional experience with Napleton - Vonkisha

I recently had an exceptional experience with Napleton Downtown. When my engine light came on March 27, I booked an appointment for the next day at 9:15 AM. Remarkably, my car was fixed before 10:20 AM, allowing me to be back at work by 10:45 AM. The team was extremely diligent, prompt, professional, and efficient throughout the process. I especially appreciate Hector for his outstanding assistance. Highly recommended for anyone seeking reliable and speedy car repairs!

We went here looking for a specific vehicle. - Mary

We went here looking for a specific vehicle. We talked with Ryan English, told him exactly what I wanted, GMC 6 cylinder, nothing less. He was phenomenal & I tried thinking of another type but wanted a GMC & it had to be a 6 cylinder. He went away for a few minutes & drove up with the GMC which was traded in the day b4. Once I looked at the mileage & year, I knew it was the one. Ryan was knowledgeable, caring & very helpful. Others were very nice & informative also. They don’t bug you when you’re looking, which is awesome but are ready to help you when ready. I give Napleton Buick GMC in Crystal Lake, IL. an Excellent rating & will tell others about this Dealership. I would go here again. Hats off Ryan, great job!👏🏻👍🏻

Everyone at the dealership are very friendly and helpful. - dlkeck1967

Everyone at the dealership are very friendly and helpful. Make you feel more like old friends than just customers

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Erik was great to work with for our trade and getting us - arush1425

Erik was great to work with for our trade and getting us the deal we wanted. Stop by and look Erik up for your next vehicle purchase or give him a call.

We absolutely love this dealership! - tia_federer

We absolutely love this dealership! Phillip was so wonderful to work with, and we really admire their hard work and values! Thank you for 2 great buying experiences!

Every business runs into a problem occasionally. - Steve Mittleman

Every business runs into a problem occasionally. Allyssa took complete care and concern with our feelings in mind. She is tops in her field and found an identical vehicle immediately. Arnie Bauer took care of us while we waited for the dealer trade to arrive. This was very refreshing to see a company behave with the utmost care, concern and ethics. Many thanks to Alyssa and Tom for making it right.

We purchased a used 2021 vehicle from Ken Nelson Auto - harlantbaker

We purchased a used 2021 vehicle from Ken Nelson Auto Group. I put in a request for information on the vehicle via their website and Brandon called my within 10 minutes. We drove in the next morning and he had it waiting for us at the door for a test drive. The offered us a good trade value for our vehicle and that made it an easy decision to make the trade. Good price, good trade value and easy financing. A+

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Chuck Gasso has be nothing less than exceptional during - JIMCRUGDOCTOR

Chuck Gasso has be nothing less than exceptional during the process of the purchase of the 2001 Chevy Corvette. When I wanted additional information or additional pictures, he promptly provided them. John in finance was helpful in answering questions about sales taxes because I was shipping the car to Hawaii. I would definitely purchase another vehicle from the dealership.

great salesmen, sales mgr, all other personnelwho helped - john

great salesmen, sales mgr, all other personnelwho helped me with my purchase.. see you again soon.

Called in to verify that they still had the vehicle I was - scbates79

Called in to verify that they still had the vehicle I was interested in and made an appointment to see the vehicle since I lived 1.5 hours away. They said they did and it would be set aside for me and when I arrived it was being test driven and then sold before I had a chance to purchase it. Total of 3 hours driving waisted as their word in no good! Looking at the reviews of this dealership I see this was a blessing in disguise. Wouldn't recommend this dealership to anyone.

I'm happy now to see others complaining about having 2-2. - dosdon2

I'm happy now to see others complaining about having 2-2.5 hours for an oil change by Serra Buick GMC Champaign--they are definitely going down in service. Explain to me how a person sets an appointment up online and has to sit for that long when they are not busy!!?

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Chris and the boys at S&K were super straight forward and - stelford50

Chris and the boys at S&K were super straight forward and easy to work with!

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

Bailin is AWESOME! - Patti Hansen

Bailin is AWESOME!! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head!

Howard Lindstrom 2017 GMC Sierra Truck Purchase. - howardlindstrom

Sam Ferrille always makes my visit very injoyable. He has great knowledge Of both products I've purchased from the Bachrodt store. Sam was very helpful going over and explaining all the options. I would recommend Sam for all my friends. I have dealt with this dealer ship over 15 years.

Just bought my 2017 Dodge Journey from Adam Hosick and I - edwardsray

Just bought my 2017 Dodge Journey from Adam Hosick and I love my vehicle, plus I love the fact they worked with me on price and their were no high pressure sales tactics to buy add ons. I will definitely be sending everyone I know there, and buying there again in the future.

Best Buying Experience Ever! - Paula Green

Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!

Went in to possibly purchase a truck that was well over - STHPAW

Went in to possibly purchase a truck that was well over ALL of the websites that provide vehicle values. Was able to get them down a measly $1,400 which was closer to the value but still just a little high. Decided that since the truck had a decent carfax and the people were friendly that I'd possibly give it a shot. Until I noticed their fees. I noticed a $699 "non-negotiable" Auffenberg Advantage markup. When asked, I was told that it was non-negotiable and every vehicle sale has this. I then asked what in the world do I get as a buyer? I was informed it was lifetime paint protection, lifetime seat and fabric protection that if I got in with my key in my pocket and damaged the seat it would be covered. YEA RIGHT! I was also told that it included the flashing third brake light system called Pulse. I then stated, well I don't care about any of that. So you guys are installing a flashing third brake light that mind you has NO data whatsoever that it reduces rear end collisions on every vehicle out here including new and marking up your vehicles $699? I was informed that on the new inventory it comes pre-installed by the manufacturer of the car. Complete xx! I can promise you that GM is not installing that on every car. Side note on this, BE CAREFUL about that third brake light. Be sure to read your warranty. Most warranties will say something about installing any parts on the vehicle that are not OEM will void your warranty. I then notice a $395 "documentation fee"... That's a separate fee from the electronic filing fees that the state of Illinois charges them for titles and license. I just had this explained by a dealer whom I fully trust that they get charged around $100 from the state since they're filing on behalf of the state. So that price I mentioned earlier that they came down, shot right back up with their stupid fees and "Auffenberg Advantage" the whole deal felt very loan sharky and greedy. This is more directed toward the salesman himself but he had no idea what he's talking about when it came to vehicle specifics. Anyhow, in my opinion horrible experience, horrible dealership will never be back. I will go somewhere else every time. Buyers please beware, especially about the warranty situation, that's half the reason to buy a new car.

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.