DO NOT PURCHASE FROM THIS DEALERSHIP
If I could give - erikacryan5
DO NOT PURCHASE FROM THIS DEALERSHIP
If I could give this place 0 stars, I would. Since purchasing our 2023 Kia Telluride from this dealership, we have had nothing but issues and recalls with the car. Every time we try to schedule an appointment with them, it takes weeks. Then when we would take it in, they wouldn't check what they were doing and we had to bring it in again for the same issue in a matter of weeks. Most recently, we asked them to check on the car pulling to the right after getting our tires rotated with them. They said it must be a bent suspension. They did NOTHING and sent us home with an appointment to come back in two weeks. Since this is our only car, I decided to get the issue checked at another mechanic. Turns out one of our tires was bulging, which was the cause of the issue. The dealer either didn't check what was wrong with the car at all, or saw the tire and sent us home anyway. This is a very dangerous issue, and we drive with 2 babies in our car all the time. When we called about the issue again, they said it wouldn't be covered under warranty, even though it was likely something they did during the tire rotation that caused damage to the tire in the first place.
They are the WORST to deal with, if you really want a Kia, PLEASE go somewhere else and save yourself the heartache!
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