50 Florida Hyundai Dealers

Bought a vehicle through them from West Palm Beach, FL, - CodyMartin

Bought a vehicle through them from West Palm Beach, FL, everything went great until the vehicle was delivered to us without any temp tags. We called the dealership asking to be sent tags to drive and were transferred to the finance manager, which went to his voicemail. I left a voicemail and no response that day (left voicemail around 1PM). The next day I called the dealership 5 times, from morning to evening and was again sent to the finance managers voicemail, only again no response. I was getting so frustrated and tried telling each sales representative on the phone how I keep calling and nobody is helping me, but they just transferred me without any empathy or concern. The next day we called again multiple times, same situation and no help. I decided to chat on their website which they had a text option where I hoped to get someone's eyes on our situation to help. We were texted by a lady named Maddie Nelson and she put my phone number in the text asking if that was the correct number to call to discuss the issue and I responded yes, which this text was around 9AM. I texted her again at 3PM and was told the issue was noted to their team and they would reach out to me soon. 6PM and the same thing, I then realized the texts were sounding very automated, even though I asked if it was a robot or person and she texted me saying "I'm Maddi Nelson, a real person and sales associate at Doral Hyundai." Still no response. Then the next day I texted her and got the same information. I called their sales department a final time but was hoping if I showed interest in buying a large priced item they'd send me to their finance manager, but I was not, actually the sales representative told me "I can transfer you to the finance manager but he's probably not going to answer because he has customers in the office." He really was more interested in getting my info and having a sales associate work a deal, not letting me have an option to speak with the finance manager. ****UPDATE: I called the service department this morning and had a representative Dillon take down my info and pulled up our info which was more than any sales rep had done, told me he would try to get in touch with the accounting department to get our tags sent to us. I emailed the general manager Jose Albert after looking at the reviews and he responded this morning where he tagged the Finance Manager Edward & his assistant Tatiana whom had the temp tags and registration sent via FedEx with the tracking # and advised it will arrive tomorrow morning. I am very grateful they rectified this situation after having such issues with them the previous days.

The dealership was bright and clean, the staff was - Htammy3

The dealership was bright and clean, the staff was professional and pleasant. Wonderful experience from beginning to end

Luis was very helpful. - Mperry126

Luis was very helpful. He listened to what I was looking for and made it happen!

Service people are very friendly and efficient. - terrygpshand

Service people are very friendly and efficient. Extremely helpful. Answered all my questions and provided quality service.

I had help on my very first Hyundai Palisade almost 3 - shef31

I had help on my very first Hyundai Palisade almost 3 years ago. Lowell was so amazing going over all of our options for a trade in, leasing and buying. We decided to try leasing. We just turned in our Palisade. We wanted to lease another Palisade but decided to downsize because we now have 2 teenagers who will be driving soon and there is no need to get a 3 row vehicle. Again Lowell was very helpful with options in helping me find the perfect car. I ended up getting a 2024 Limited Hyundai Tucson loaded. When we went in to pick it up Lowell had it ready to go. Once again he went over everything with me and my husband. Paperwork was a breeze. My experience at Parks Hyundai the second time around was yet another good experience. Lowell will be my go to guy anytime I need a new car. I highly recommend this dealership.

My appointment was at 10:00 am and the staff was right on - mamarude

My appointment was at 10:00 am and the staff was right on time! Kudos!

Encho was easy to work with and very knowledgeable about - caldron.bursa0a

Encho was easy to work with and very knowledgeable about the Santa Fe. I was replacing a totaled car and everything was done in a (mostly) timely fashion.

The Service section is unbelievably good I use to work - Azzy

The Service section is unbelievably good I use to work for Holler Nissan 5 years when I compare is really improved a lots

I would like to thank bobby, he was pretty calm and - tkristel99

I would like to thank bobby, he was pretty calm and understanding while buying my hyundai kona 2024. The service was good and the car buying experince wasn't annoying like i've had before. Thank you bobby!

There was no pressure to buy a car from anyone. - rrzag1

There was no pressure to buy a car from anyone. I was treated with respect and welcomed warmly. My salesman Harold was very knowledgeable and cared about my concerns.

Great service at hyundai of north miami treat me like - PamS.

Great service at hyundai of north miami treat me like family in a short time

I took my car in for body repairs, as was suggested by - mswafford

I took my car in for body repairs, as was suggested by the Toyota dealership. The original estimate was for less than $5000. Then it went up to $14,000 and ended up to be almost $20,000. I hit a pole in a parking lot, never even broke the headlight and the air bags did not go off, I was going about 10 mph. They sent it to a different mechanic who removed the engine so Bay could “fix the frame” and then the mechanic couldn’t figure out how to correctly reinstall it back. It sat in the parking lot for 3 months with the hood off where more damage to the engine was done. Bay argued with the mechanic about who was going to fix what and who was going to pay, and no work was done for months while the car sat there. They continued to lie to me about what was happening as to the repairs every week I called. The car took 6 months for the repair that was originally estimated to take 14 days. My insurance company finally sent someone to the shop to find out what was going on and discovered what was happening. Bay then had to send the car to the Toyota dealership to have the eigine fixed from all the damage done. It cost an extra $5000 which they passed along to the insurance company. The insurance company (AIG) say they’ve never had this happen where a company doesn’t get pre approval and just sends a bill for $5000. Bay refused to release the car until the insurance company paid in full. It sat there for a week while they came to a conclusion. Then Bay Body decided to take the car for a test drive the day we were headed there to pick it up and they found another problem. Fortunately they got it fixed, after I threw a fit. 6 months and $20,000 later we got the car back. My insurance company say if they’d known the final cost they would have totaled the car. They were horrible, they lied every time we called and ripped us off for thousands of dollars. They contracted a terrible mechanic and then didn’t want to stand by their decision. I recommend you don’t take you car there for anything!

I want to say that I brought my 2018 Hyundai Sonata SEL - cijiwright

I want to say that I brought my 2018 Hyundai Sonata SEL in 2021. My only complaint is that I never received my replacement key fob because the second key was broken. Every time I asked about nobody had an answer so I gave up even though I still want my key fob. Other than that I want express my gratitude for your employee in the service department by the name of Gary Derosier. He has been servicing my car since I first brought it in for its first service. He is knowledgeable, kind, and goes above and beyond. When my vehicle gets dropped off I know it’s in great hands and he will make sure it’s done correctly and on time. Thank you Gary!!! Can someone help me get my key replacement that I was promised!!!!

I called this dealership on 12/1 to see if my car could - vbreeanna

I called this dealership on 12/1 to see if my car could be seen in service for a noise coming from turning the steering wheel. I was told there was an appointment available on 12/4 at 9am. Due to my work schedule, I dropped my vehicle off the day before. I called at 3pm on 12/4 and was told my car still had not been assigned to a technician and wouldn't have diagnostic ran until next day. I was told they do not go by appointment times, but rather a first come first serve basis. Which made NO sense as my car was there the DAY before my appointment, and they weren't even open on Sunday when I left it. I picked up my car and transferred it to another dealership and was able to get diagnostic ran in a timely manner. I would not recommend this dealership to anyone, ever. STAY FAR AWAY.

First service on my new Genesis yesterday was excellent, - bethbkt

First service on my new Genesis yesterday was excellent, very thorough and quick. I am happy that Jeremy Bee is handling my service. I have used another luxury car dealer in the area and this service department was more efficient. Based on one visit, I highly recommend this dealership for service!

Jason was phenomenal. - Hadrielle

Jason was phenomenal. He made the entire process of getting a new lease quick and easy. He was extremely patient with me as I was deciding between two vehicles. Jason talked me through the features on both cars and ultimately helped me make the best decision. He is a true family man, very honest and cares about his customers. I couldn’t be more thrilled with my brand new Palisade Limited! This was my first Hyundai and I feel confident I will re-lease with them when this one is up. Thank you again Jason and to all the wonderful staff at Wallace Hyundai Stuart who helped my husband and I find the best and safest car for our family. Would recommend to all!

Talked to Mikaela told her what I wanted as far as my - Mr.k

Talked to Mikaela told her what I wanted as far as my trade in and how much I wanted to spend she texted me back told me she worked all the numbers out and I would be very happy went there and after doing the paper work I was told they could not do the deal it was a complete waste of time they do not stand by what they say go somewhere else

Amazing dealership, friendly staff, and a great General - Hola44

Amazing dealership, friendly staff, and a great General Manger who greets everyone. Great a great deal too 😎

Your salesman Sam Dominguez has been super helpful to me - wsigroup

Your salesman Sam Dominguez has been super helpful to me -- I've seen him about five times and he's always eager to help and patient with me when I maybe don't understand what he's talking about with a particular car issue. I highly recommend Sam and I regard him to be "my guy" at Hyundai of Venice! Please tell him I said so! Dan McConochy wsigroup@aol.com

2weeks to get into service. - rerossini

2weeks to get into service. Okay, no rush. Dropped the car off on Sunday and they didn't get to it until Wednesday. I brought the car into the shop because I didn't think the seat AC/Heat were working. I asked them to give me their assessment. They were confused as to what I wanted so I talked to the service manager and told him that I needed someone to hit the AC seat button, see if it's working. The tech could hit the button, sit down, put their hand on the seat, or use a thermo-gauge. I just wanted their expert opinion. He said, Ok, there will be a charge to check it out. I said, okay. I get the car back on Thursday and the work order says that they can't duplicate the customers concern. The Charge was 165.00 That's it. When I was leaving the Lincolns service center, the service person said that they don't work on Hyundai Genesis.