Hyundai of North Miami
Miami Gardens, FL
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Bought a 2026 Hyundai Palisade, the car was missing the floor matts when we purchased, the salesman Bryan promised they would order the replacement matts, after months of runaround, we show up to the deale floor matts when we purchased, the salesman Bryan promised they would order the replacement matts, after months of runaround, we show up to the dealership to find out he was fired and they have no record of them owing us the floor matts. General Manager would not honor their salesman's promise that the missing floor mats would be provided, since the salesman was not there anymore. More
Great service, staff Great Same as always,I am new custmer From 1 Year and I am very happy and surprised the effort on checking on my car few days after of the service at dealership custmer From 1 Year and I am very happy and surprised the effort on checking on my car few days after of the service at dealership More
First time buying a Hyundai and was very surprised of how good it drives. My salesman Harold was very nice and professional. I will definitely recommend him. good it drives. My salesman Harold was very nice and professional. I will definitely recommend him. More
The entire department focuses on how to screw you out of every penny instead of providing service and support to loyal customers or fixing your car. When you make it clear you feel like you weren't treated every penny instead of providing service and support to loyal customers or fixing your car. When you make it clear you feel like you weren't treated right. They tell you they don't care. When you tell them you will be sharing your thoughts about how you were treated online. They call you a "keyboard warrior". On my previous visit, I brought my car in because oil was dripping from the engine. I diagnosed the issue myself as probably being a cracked oil filter housing as reports are everywhere online about the issue at the same mileage. I brought the car in for a diagnostic and after they finished I was told that it was actually an improper oil change. The two resolutions I was given were to pay a 300$ diagnostic fee or 200$ for an oil change. I paid 200$ for the oil change. And one week later the oil started dripping again. I brought it back in and turns out it was in fact a cracked oil filter housing, did I get a refund for my 200$ oil change? Of course not. On my most recent visit I brought the car in for a sound coming from the drivetrain. They once again did a "diagnostic" and isntead of finding the sound, they told me my brakes and tires were too loud to hear anything and that counted as the diagnostic and forced me to pay 300$. Stay clear of this dealership if you expect to be treated like a valued customer or have competent people properly repair your car. But if you want a dealer and service department who phones in their work and figures out how to charge you look no further! More
Service manager Alan was very thorough with recommendations and the repair of my vehicle. Jorge was very kind and patient through the process! recommendations and the repair of my vehicle. Jorge was very kind and patient through the process! More


