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Westside Hyundai

Jacksonville, FL

4.1
385 Reviews

1672 Cassat Ave

Jacksonville, FL

32210

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Showing 385 reviews

August 23, 2026

Emma was great! ! Nice greeted when I arrived for my appointment. She went step by step with me for an understanding on the service I was receiving. The experience wa More

by Antwan.randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
August 21, 2026

They are very attentive and informative throughout the whole service process. Also communication was great, no delays. More

by jonathanmccoy900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber/ service desk
August 19, 2026

Very dissatisfied, with my recent appointment. My husband and was very dissatisfied with the service More

by palmer2089
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
August 19, 2026

I appreciate the fact that Dominic is a fairly new Salesman at the dealership, however his willingness to obtain any information, after I had questions if he was not fully aware of the answer, him w More

by Victory1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Clayton
Aug 19, 2026 -

Westside Hyundai responded

We’re glad you had such a positive experience with Dominic! Thank you for choosing Westside Hyundai and for sharing your support. Safe travels!

August 12, 2026

Best customer care by Charles with current and future recommendations to keep my Vehicle in best, thanks More

by Dagra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin James
Aug 12, 2026 -

Westside Hyundai responded

Thank you for choosing Westside Hyundai and sharing your experience with Charles. We look forward to welcoming you back! Safe travels!

August 11, 2026

Customer service was great Olivia and Caleb and all the sells people that helped out with the sale was very helpful and great very helpful with the tire replacement but never did it the detailing or a wash More

by Gerimiller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb and Olivia, James Wood, Scott Hollingsworth, Joe White, Rick Adams, Deven Abbott, Kyle Fraser, Markiest McCoy
Aug 12, 2026 -

Westside Hyundai responded

It sounds like your experience with our team was positive. We will share your feedback with them, and we hope you'll connect with us again if we can be of assistance.

August 07, 2026

Service was quick, and Charles kept me informed every step of the way. Super helpful! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Aug 10, 2026 -

Westside Hyundai responded

Hi Angela, thanks so much for taking the time to leave Westside Hyundai a great review! Charles will appreciate your kind words.

August 06, 2026

I stopped in the dealership to get a feel of the size of the palisade, N’Kendia listened to my wants and needs for a new vehicle. They happened to have a hybrid palisade that marked all the boxes for me in More

by Karenlmesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N’kendia
Aug 07, 2026 -

Westside Hyundai responded

Karen, thank you so much for sharing your wonderful feedback! We are thrilled to hear that N’Kendia went above and beyond to assist you and make you feel comfortable throughout the process. Congrats on your new 2026 Hyundai Palisade Calligraphy Hybrid! Welcome to the Westside Hyundai family!

August 06, 2026

Associate was professional however this was my second try in two weeks enough time to figure this out, problem was not fixed. More

by terryx99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Adams
August 04, 2026

Emma is so professional! She is so pleasant and displays the ideal customer service standards More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Aug 06, 2026 -

Westside Hyundai responded

Thank you for recommending Emma and Westside Hyundai! We look forward to assisting you next time. Drive safe!

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