64 Florida Buick Dealers

Excellent staff were super fast got in and out what - sharonknight27

Excellent staff were super fast got in and out what seemed to be a hour or less this will be my home of purchase from here on out. Totally awesome the whole experience.

Very much so. - usaf9182

Very much so. DeSean Coker has been the main reason we keep our cars serviced at the dealership. DeSean has worked with us for more than five years and is a joy to work with. He provide us with details of work to be done and the time to be completed. Courteous and professional! If called with a question, he promptly return the call and provide answers and consults with the service department mechanics to ensure he provides the correct answers to problems.

Trey was great! - dmdunn22

Trey was great! Very patient and explained everything to me as it was my first visiting this GMC dealership. I will be back to service my truck again!

All of the employees at Sam Boswell were very friendly - joansplace13

All of the employees at Sam Boswell were very friendly and eager to help. Grayson McCullough was a great salesman, I will recommend him to my friends.

Jay has always been friendly and courteous. - Stobaeuscarl

Jay has always been friendly and courteous. He is on time with my appointments for my car care . Tammy sells me all of my cars. She listens and cares

First time leasing from them but have been using their - parfourjim

First time leasing from them but have been using their service department for some time. Very happy I did as it was a pleasure working with Antonie, Scott and Julio. Having worked with a number of dealerships around the state and country and coming from a business background I can honestly say they are the best I have had the pleasure of working with. Great job guys and kudos to Nimnicht!

Everyone was good, I had the issue of the DEF exhaust and - JGHCOBRA

Everyone was good, I had the issue of the DEF exhaust and GM parts was closed in Detroit and the service and parts depts. did everything they could do to get it. I appreciate it Thanks

They don't force you to get any other service that is - Lovey

They don't force you to get any other service that is needed on your vehicle, like the other dealers. When you're ready, you can always set your appointment. Very professional and friendly.

An amazing experience at Century, friendly staff, and - Grant

An amazing experience at Century, friendly staff, and great vehicle selection. Highly recommend working with this dealership.

Excellent and quality service. - davidjamison65

Excellent and quality service. They really worked for best interest in purchasing a new car. I appreciate the time and patience they took to ensure I was a satisfied customer. The Best in Town. This is my 3rd purchase from this dealership. Thank you for all you do.

I purchased a car from Will (sales) and Ham (finance) and - TeriB

I purchased a car from Will (sales) and Ham (finance) and it was the easiest purchase I have ever done. The process was simple and straightforward and I couldn't be happier. I recommend you check out this dealership for your next vehicle purchase. They are honest and fair! I will definitely be back.

I've been dealing with Phillips since 2011, and their - Johnny T.

I've been dealing with Phillips since 2011, and their service department is really great. The reps are easy to speak with and they make sure you know what's going on with your vehicle. I deal with Zack and he's number one. I wouldn't go anywhere else.

Misleading sales experience and broken promises — Do not - jacobmunozramirez1

Misleading sales experience and broken promises — Do not recommend I visited this dealership on January 15, 2026 and purchased a 2016 Lexus IS200t. During the sale, I was assured by both the salesperson and the financial manager that the car was in great condition and worth the price. However, the vehicle had visible interior rips, tears, scratches, and body parts that were not original — none of which were properly disclosed. At the time of signing, both the salesperson and financial manager verbally promised that the brakes and tires would be inspected and replaced if necessary. The salesperson also acknowledged an existing check engine light and promised it would be fixed as it was a simple issue. It wasn’t a simple issue and None of these promises were honored. Approximately one month after purchase, I brought the car in for the promised repairs. I was without transportation for an entire day only to be told I needed to pay out of pocket just for a diagnosis — directly contradicting what I was promised at signing. I was then referred to another contact at the dealership. I called that person’s office multiple times, left my name, phone number, and detailed messages, and never received a single callback. I am now left with a car that was priced as if it were in perfect condition, a persistent check engine light, screeching tires, and zero resolution after months of attempting to follow up. I do not recommend this dealership

Our 2019 Suburban lost the pully from the water pump on - Rob Green

Our 2019 Suburban lost the pully from the water pump on I-95 just outside Jacksonville. We we're headed to the mountains of NC (a 9 hr drive from Port Canaveral). The guys at Ron Andersons got us a tow, put 2 guys on the job (they about to close) and got us out the door safely in 3 hrs! They were already very busy for a saturday and were even working on another couples vehicle that broke down just b4 us. They really did a great job of making us a priority and giving that little bit extra to a couple of very nervous travelers (we've all heard of those horrible stories from other people breaking down on some road several states away from home)! Very grateful to Harry and the Service Manager, they saved our butts! Don't know how to thank them more except to give them an awesome review. 10 STARS!

On August 3, we purchased a 2024 Cadillac LYRIQ EV from - Bryce

On August 3, we purchased a 2024 Cadillac LYRIQ EV from Ritchey Cadillac. On Sunday, we stopped by the used car lot “just to look,” where we were greeted by Nick. We spent several hours with him, and by the end of our visit, we decided to purchase the vehicle. Nick was open, honest, friendly, engaging, and genuinely enjoyable to work with. Over my 75 years, I have purchased dozens of vehicles, and this was the first time I experienced a dealership where there were no high-pressure sales tactics or attempts to push us into buying something we didn’t want. His relaxed, no-pressure approach made the entire experience enjoyable, and it was a significant reason we chose to purchase the LYRIQ. When we met with the Finance Department, the experience continued in the same way. It was simply an easy, straightforward conversation. We knew what we wanted, and there was absolutely no hard sell or pressure to purchase additional products. In fact, we purchased the GM Platinum Protection Plan from Ritchey, even though we knew we could have bought the same plan elsewhere for less. Why? Because we appreciated the honest, respectful, no-pressure way we were treated throughout the process. That kind of customer service is worth something. Buying a vehicle can often be stressful. Our experience at Ritchey Cadillac was exactly the opposite. It was comfortable, transparent, and enjoyable from beginning to end. I highly recommend Ritchey Cadillac. If you’re looking for a dealership that values honesty, integrity, and treating customers with respect rather than pressure, this is the place to go.

Excellent all around service from Cesar. - zbrown34

Excellent all around service from Cesar. Went to just look and ended up purchasing two vehicles. My wife's happy. I'm happy. Cesar I would assume is happy. Highly recommend Cesar to all who's looking. Nice guy. Great salesman. Made it as smooth as it could possibly be. 5 Stars Give this man a raise..... Zach Brown Sarasota

As we entered Conley Buick Dealership, Mr. - Pborke123

As we entered Conley Buick Dealership, Mr. JJ Parsons met us at the door with a kind and courteous demeanor. We explained to him what we wanted and he pointed us in the right direction with the type of SUV we were looking for. JJ really hit the mark with all the facts and technical information we needed to make the right decision on leasing a 2027 GMC Terrain Elevation. In a matter of hours, we were walking out of the dealership with a brand new SUV thanks to JJ. We highly recommend Mr. Parsons at Conley GMC/Buick in selling vehicles to other customers. You will not be disappointed. We were definitely satisfied customers. Paul and Jo Ann

Not a pleasant experience Called the night before to ask - JeffM

Not a pleasant experience Called the night before to ask about 3 cars, was told all 3 were there. Drove over an hour next morning and they only had one When making the deal, the dealership stated a 4.5% rate, then switched it to 6.7% We made an agreement to purchase the truck in the morning and picked it up about 5 that evening. When we picked up our vehicle, it wasn’t cleaned. There were papers and a hair brush left inside from previous owners, windows were filthy. Truck bed wasn’t even cleaned or rinsed out. Salesperson didn’t even walk us out or offer to show us any of the features of our new car. Way home I tried to wash the windshield and a light went on stating washer fluid was low Sales person said the detail shop wasn’t available that day and we were lucky he tried to clean it.

I have used car Buick GMC to have my GMC Sierra serviced. - Alf600

I have used car Buick GMC to have my GMC Sierra serviced. The last time I was there in April, I was very disappointed. I brought my truck in to be repaired and they said that they could not find anything wrong. I eventually found another dealership and they repaired the problem. It was the fuel pump module. Why couldn't they find it? They told me to pick it up it, could not find the problem. When there was a problem and my battery kept getting run down. Only good thing that happened was that there was no charge.

I will never buy or recommend a GM product ever again. - Thill8009

I will never buy or recommend a GM product ever again. After buying a 2019 gmc sierra the engine needs to be replaced due to a know issue. A Lifter failure….. after attempting to receive compensation from GMC after they handed me a 19 thousand dollar bill….. they offered me a 10 percent discount. I am beyond disappointed with the customer service of GM.

I bought a 1500 Chevy truck for our business and it - Golfcart1965

I bought a 1500 Chevy truck for our business and it lasted about one week it's been in there shop for going on 2 weeks now they gave me a rental car to drive which is useless to me I use my truck everyday for our business now I'm having to rent a truck which is costing me over 200 dollars a day I don't want that truck anymore they should step up to the plate and offer me another truck that has no problems I will be contacting my lawyer Monday to try to resolve this issue.

Ron Wilcox is super! - Gailflong12

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

HE WAS VERY FRIENDLY AND HELPFUL DURING OUR PURCHASE. ... - jlbenson

HE WAS VERY FRIENDLY AND HELPFUL DURING OUR PURCHASE. MADE US FEEL WELCOME AND MADE BUYING A VEHICLE A FUN EXPERIENCE. I LIKED THAT HE OFFERED THE CARFAX AND KELLY BLUE BOOK PAPERWORK BEFORE ALL PAPERWORK STARTED. EVERYONE AT THIS DEALERSHIP IS VERY FRIENDLY.

This is my 8th car transaction in 12 years and Chris - AJ

This is my 8th car transaction in 12 years and Chris Nason & Robbie Trude made my latest purchase truly "Hassle Free". I felt like I walked out of an ultra luxury car dealership. They were upfront with their pricing and to my surprise they found innovative ways to lower my total price. I also commend Garber Chevy for their non mark up policy and upfront pricing even on high demand vehicles.

I highly regret purchasing my car from this dealership.... - angel99mm

I highly regret purchasing my car from this dealership. The vehicle I wanted was limited and hard to come by. I wish I had bought a car from out of state and had it shipped to me instead. If I had done more research ahead of time, I would have seen this dealership has an "F" rating with the Better Business Bureau. The following is a very broad overview of my experience. I purchased my vehicle (a 2009 Pontiac Solstice Coupe GXP) at the end of September 2009. During the course of several visits, we had a lot of conversations about the vehicle and features. I was advised by one of my 2 salesmen that the vehicles price was starting at $10,000 over MSRP because it had an upgraded package that included a paint protectant. He described it as an upgraded clear coat/top coat that would help the paint life. He told me all 3 of the Solstice Coupes they had on the lot had the upgrade, and gave me the impression it was already ON the car. During the course of negotiations, the price was worked down to only a couple thousand over MSRP. At no time during the conversation was I advised any features were being removed from the car/package. Several months later I became unhappy with the way the paint was holding up. I contacted the dealership to find out what company did the paint protectant so that I could see if it had a warranty. After several phone calls I received the information that I had factory paint--there was no paint protectant. At that point the salesman and one of the sales managers were telling me there was never any mention of a paint protectant to their knowledge. After several visits and many long, heated discussions, they looked at my car and said it was normal wear and tear so could not be warrantied by Pontiac, either. I filed a complaint with GM directly. The dealership's story then changed. Now they are saying I would have received a paint protectant if I had paid $10,000 over MSRP, but since I only paid a few thousand over, they had to "remove" features during negotiation. This is different than their first story and this was never discussed during any of my visits prior to purchasing. Overall, I am very dissatisfied with the way I was treated. When I have been able to speak with someone at the dealership, they are unable to give me any straight answers and usually have to put me on hold for awhile or call me back with their response. I feel their customer service level is way below satisfactory. I am not happy with the end result, I would not recommend this dealership, and I have filed a complaint with the Better Business Bureau.

Worst Customer Service Ever! - Jamie

Worst customer service ever! I found a car I loved at Mott's. Had to drive to Orange Park to do the loan closing (nearest Chase Bank). I was on my way back and called to let Mott's know I had the check but could not get there until 11:45 (they closed at 12:00). The woman I spoke with very rudely told me I needed to be there by 11:00 for them to see me the vehicle. I explained that it was impossible since I was driving from Jacksonville. She adamantly told me no one would stay to sell me the vehicle. I asked about their hours during the week. She said I needed to be there by 4pm to buy the vehicle. I explained that I work and could not be there that early. She said sorry with so much attitude I could not believe what I was hearing. I asked if she was seriously telling me I'd have e to take my business elsewhere because no one there would stay a few minutes to seek me this car. She said the car wasn't going anywhere, that I'd figure it out. I asked again if someone could stay a few minutes, she said, "no, we don't do that". So I took my business to Walt's. Let me tell you about Walt's. They found me a car I love, found a lender and argued to get me an awesome interest rate. Had the car detailed and the gas talk full and had me out the door in less than 2 hours. I even got a hug before leaving. That is what customer service is all about. They have my business and my family's business for life.

Not such a straight deal - Oviedo Buyer

I was seriously considering purchasing a vehicle there. I did the test drive, they agreed to a good value on my trade, but then I saw the buyer's order. Somehow, there was a $995 "Vehicle Appearance" fee or something like that on the order. I was a bit thrown off by this. I spent a lot of time researching the vehicle online and I even made sure to read the fine print for those additional fees they like to add on. In Starling's case, that's a $799 dealer document fee and an electronic fee of $99. Of course, TTT is also extra. I could swallow the dealer fee, which seems pretty standard in this area....the electronic fee seems a bit gutsy to me...but the $995 "Vehicle Appearance" fee was just too much. When I saw the buyer's order and saw that $995 "Vehicle Appearance" fee, I asked about it. I was told that they do this to all vehicles. The salesman said it includes tinted windows for the front two doors, pin-striping, and nitrogen in the tires. Tinted windows certainly has value to me, but I have used a local guy for all my vehicles and the price is usually around $100 and I get to choose the darkness of the tint. While there is some real value here, it’s not $995 worth and I didn't see this fee until we sat down to talk numbers. . If this fee were clearly disclosed online, I could have evaluated the deal and included that in my decision making before I drove 45 minutes to the dealership. I chose to walk away without additional negotiation. I’ll say that they had a very aggressive price on the vehicle I was trying to buy and they had a good selection of vehicles. They said they do this to all their vehicles. To me, it seems like another way for the dealer to add on dealer fees. In Starling's case, there's already $900 in document/processing fees, which is a bit steep. The additional $995 is very low value for the customer and in my opinion, is designed to allow them to advertise a deeper discount than the competition. Shop for the lowest out the door price and confirm all additional charges with any dealer before driving in to cut a deal.

I was charged $70 for aftermarket belt that cost $12... - shsalib

I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt. The tech left his greasy finger prints on my headliner. I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.