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Dale Earnhardt JR Buick GMC Cadillac

Tallahassee, FL

4.6
357 Reviews

1850 Capital Cir NE

Tallahassee, FL

32308

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Showing 357 reviews

October 21, 2026

It was a wonderful experience. Professional staff and quick service. Will recommend dealership to others. More

by Tash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin & TK, Tim Toth
Oct 23, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi Tash! Thank you so much for the wonderful 5-star review. We are thrilled to hear you had such a great experience and that Tim, Justin, and TK took excellent care of you. We truly appreciate your recommendation and look forward to welcoming you back to Dale Earnhardt Jr. Buick GMC next time!

October 20, 2026

VERY FRIENDLY AND PROFESSIONAL STAFF. VEHICLE WAS READY EARLIER THAN EXPECTED. ALL WORK PERFORMED EXCEEDED EXPECTATIONS. THANK YOU More

by timothytoth30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUSTIN AND TK, Paul Fannon
Oct 21, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hi Tim, thank you so much for the fantastic A++ rating! We are thrilled to hear you received great service from our team. We look forward to seeing you again soon!

October 16, 2026

We made a 10:00a. m. Reservation to have our car serviced. Four hours later, it was ready - they replaced the battery. Why did we have to wait four hours for this since More

by Jeffandlinda1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Skipper
Oct 19, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Hello, thank you for sharing your feedback with us regarding your recent appointment. We want to ensure your vehicle is always returned in top condition and that our service runs efficiently. Please reach out directly to our Customer Service Manager at 850-966-9642 or DaleJrBuickGMCCadillac@hendrickauto.com so we can review this visit and address your concerns promptly.

October 15, 2026

We love everything about this dealership! ! Folks, location, cleanliness - everyone is friendly, nice - perfect in every way! More

by peepson221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Fannon
Oct 16, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Wow, thank you for the fantastic 5-star feedback! We're so glad you enjoyed our location, cleanliness, and the friendly service from our staff. Knowing we hit the mark in every way is the highest compliment we could ask for. Thank you for your support, and we look forward to seeing you again down the road!

October 15, 2026

Service writer, Justin Clark, did a great job of trying to keep me updated. Unfortunately, the tech did not provide him with enough information to explain why it took 11 days and multiple drop offs. Fini More

by dmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Clark, Tim Toth
Oct 16, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for taking the time to leave a review. While we're happy the finished product turned out well, we sincerely apologize for the length of time it took and the communication hurdles along the way. We appreciate your shout-out to Justin for his hard work keeping you informed, and we understand that an 11-day timeline with multiple drop-offs is frustrating. We will work with our service team to tighten up our communication. We hope to make your next visit completely seamless!

September 26, 2026

Very pleasant and friendly with EXCELLENT customer service. I would definitely recommend this dealership 100% More

by shiree1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petty, Travis Asbell
Sep 29, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had such a pleasant experience and received excellent customer service. It’s wonderful to know that Travis and Nick took such great care of you during your visit. We truly appreciate your 100% recommendation and look forward to serving you again at Dale Earnhardt Jr. Buick GMC!

September 15, 2026

Awesome experience! I love you guys 💕!!!!! You always take care of my car and I sure appreciate all you do! More

by phyllisburns220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Toth, Chris Rogo, Jenifer Richards, Terrick McNealy
Sep 16, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you so much for the wonderful review! We truly love having you as part of our dealership family, and taking care of your vehicle is always our pleasure. We appreciate your support and look forward to seeing you next time!

September 15, 2026

Lisa was great as always, having the video of the service was helpful to me. More

by BRADHAMFAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Richards
Sep 16, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for taking the time to share your feedback! We’re delighted that Lisa provided exceptional service as always and that the video overview added value to your visit. We appreciate your business and trust in our service team!

September 13, 2026

It was a great experience buying a car with Dale Earnhardt Jr GMC and our sales associate Cory. We live over 100 miles away but they had the Yukon we wanted. Cory took videos and sent them to us so More

by sirmanstc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 15, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for taking the time to share such a wonderful experience! We are honored by your service as a retired Veteran and thrilled that Cory and Mr. Crum were able to give you a seamless, 'like family' experience after your drive. We truly appreciate your business. Congratulations, and welcome to the Dale Earnhardt Jr. Buick GMC family!

August 26, 2026

Excellent service they are always there when we need them to be. Good turn around time More

by hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
Aug 29, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

We love hearing this! Thank you for taking the time to highlight our prompt service and dependability. It's a pleasure serving you at Dale Earnhardt Jr. Buick GMC, and we look forward to your next visit!

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