Dale Earnhardt JR Buick GMC Cadillac
Tallahassee, FL
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VERY FRIENDLY AND PROFESSIONAL STAFF. VEHICLE WAS READY EARLIER THAN EXPECTED. ALL WORK PERFORMED EXCEEDED EXPECTATIONS. THANK YOU VEHICLE WAS READY EARLIER THAN EXPECTED. ALL WORK PERFORMED EXCEEDED EXPECTATIONS. THANK YOU More
We made a 10:00a. m. Reservation to have our car serviced. Four hours later, it was ready - they replaced the battery. Why did we have to wait four hours for this since m. Reservation to have our car serviced. Four hours later, it was ready - they replaced the battery. Why did we have to wait four hours for this since we made a reservation?!?! Very poor customer service!!! More
Service writer, Justin Clark, did a great job of trying to keep me updated. Unfortunately, the tech did not provide him with enough information to explain why it took 11 days and multiple drop offs. Fini to keep me updated. Unfortunately, the tech did not provide him with enough information to explain why it took 11 days and multiple drop offs. Finished product is good. More
Awesome experience! I love you guys 💕!!!!! You always take care of my car and I sure appreciate all you do! I love you guys 💕!!!!! You always take care of my car and I sure appreciate all you do! More
It was a great experience buying a car with Dale Earnhardt Jr GMC and our sales associate Cory. We live over 100 miles away but they had the Yukon we wanted. Cory took videos and sent them to us so Earnhardt Jr GMC and our sales associate Cory. We live over 100 miles away but they had the Yukon we wanted. Cory took videos and sent them to us so we could see live what it looked like. When we arrived from our hour and 40 min drive he greeted us and provided water. He had the Yukon we wanted and another we wanted to look at close to the entrance. He treated us like family, not a customer. I had sent some paper work due to my status as a retired Veteran and he had everything taken care of and ready. Over the 7 to ten days we were working with him he was perfect. He kept us informed but did not pester us. He treated us like we were the couple coming back to buy our 10th car from him and we only knew him from texts. It was a wonderful experience and we will be back to buy our next car there. The paperwork was also very quick and efficient. Mr Crum was very informed, quick to process us and very friendly and helpful. It was a wonderful experience all the way from first contact to driving off the lot. More

