I was interested in an Infiniti G37x that they had... - DarrenS
I was interested in an Infiniti G37x that they had available on their lot. I went in last Friday (8/21) and was greeted by Cliff. He was very pleasant to talk with. After the test drive, I was still interested in the car but they had not done an inspection, and the warranty included in the price of the vehicle was not extensive enough for me to feel comfortable purchasing it without one.
Cliff was very gracious and allowed me to have my preferred mechanic pick up and inspect the car on Monday (8/24). The inspection found a few issues and some potential issues. The immediate retail cost for me to service the vehicle "needs" was estimated at $870; with a follow on cost for new tires depending on selection, but certainly no less than $400. With this in mind we negotiated to have Antera service only the "needs" and I would pay their full asking price (which would leave me to purchase tires at some point in the future). Regrettably the manager didn't agree with these terms, and did not offer a counter, so we parted on good terms but without a deal.
Today (8/28), I was contacted by Cliff (very cordially) and was told the manager had agreed to fix one of the two "needs" at the full asking price. Unfortunately I had purchased a very similar car from another dealership two days ago (8/26). If not, I would have considered this counter...
... would seem to me a missed opportunity given the delay in proposing a counter; otherwise all other elements to a car buying process were fine.
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