78 California Kia Dealers

Davonna Sutton models such great customer service, that - coachabarnett

Davonna Sutton models such great customer service, that she should be manager. Her warm reception, smile, eye contact, and quick wit make her a huge assset

Great service and rapid response during my oil change. - REYJG1

Great service and rapid response during my oil change. The service team are knowledgeable and customer service oriented.

Chris did a very great job , support customer very well - jacquotlq

Chris did a very great job , support customer very well and friendly! Thanks a lot Chris , I’m very happy for your support and service. Thanks and Cheers Jacquot Lequang

Jason provided great customer service! - Greensordi

Jason provided great customer service! I appreciated Jason ordering up a Lyft for me and bonus with my car being vacuumed.

Great assistance from Yvan Gomez. - Norbert.moha

Great assistance from Yvan Gomez. Very helpful in all aspect. Not the typical agressive sales person which we appreciated.

Every body at Downtown KIA was nice and helpful they - SKUNY1979

Every body at Downtown KIA was nice and helpful they made my first time buying a breeze I walked out with a 2025 KIA K5

As always everyone was friendly, professional and - sylgem

As always everyone was friendly, professional and delivered as promised. Waiting room was clean and well stocked with snacks and beverages.

I recently purchased a pre-owned (non-Kia) vehicle from - JW

I recently purchased a pre-owned (non-Kia) vehicle from this dealership. Matthew A. worked with me. He was very pleasant and polite, and willing to do what he could to keep me a happy customer. Ultimately, after some back and forth proposals, we arrived at a fair price that both sides were happy with. Many thanks, especially to Matthew, for working with me and making the overall car purchasing experience smooth and expeditious.

Great customer service & great prices compared to other - Natalie

Great customer service & great prices compared to other dealers! They were willing to help me out as much as possible!

Excellent and Sammy our dealer is very helpful and the - richmom10

Excellent and Sammy our dealer is very helpful and the rest were very helpful too

My experience with Kia of Alhambra was great ! - Maria Torres

My experience with Kia of Alhambra was great !! Elena she is the sales consultant she was very helpful she answered all my questions and helped my brother to get a good car that same day , if your looking for a great brand new car and good prices or whatever fits your needs Kia of Alhambra is the place to go , I really recommend it great customer service and the sales manager Rami was great as well !! his help indeed he cared that my brother had a good car and I really appreciate it thank-you Rami your wonderful !! And Elena you’re awesome !! Thanks my brother was very happy .😊

Outstanding dealership. - markaliveandwell

Outstanding dealership. They did what they said and said what they did. Very transparent and excellent communication. Bought completely online and they delivered it. The whole experience was fun and exciting.

Muy buen servicio, muy amables y quieren mucho a los - Oscarh1412

Muy buen servicio, muy amables y quieren mucho a los gatitos y muy honestos, gracias.

Felt very welcome the moment I arrived. - Dennis

Felt very welcome the moment I arrived. Masood showed me the available cars I was interested in and fairly answered my questions about the vehicle. Masood and Ali were professional and made my experience easy and personable.

Travis was very professional and made me fell welcomed - mineitellyou

Travis was very professional and made me fell welcomed and a valued customer. Will be going back for future services.

Friendly helpful very determined to get us financial - Mimitox74

Friendly helpful very determined to get us financial assistance great deals nice carsto choose from

Friendly service from Dennis and answered questions I had - KM

Friendly service from Dennis and answered questions I had with ease. I will definitely come back for my next service.

Very helpful and easy to talk to. - g

Very helpful and easy to talk to. Highly recommend and would go yo them again

Iam not a fan of dealerships but working with Alex in the - Dominic Espinoza

Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

These people care just the best car sales, service and - dsn4u

These people care just the best car sales, service and good will!!! They bent over backwards to make sure I had a great experience!!!

I had an appointment for an oil change. - Sara

I had an appointment for an oil change. I arrived 30 min early and I was still there for 2.5 hours. Everyone that arrived after me was gone by the time they finished with my car. Extremely disappointed with how long it took.

Excellent service. - g.monty

Excellent service. Alex went above and beyond to make our visit exceptional. Great customer service.

This is by far the worst dealership my wife and I have - jmrollins36

This is by far the worst dealership my wife and I have ever dealt with. They kept our car for a simple recall repair for over two weeks. Throughout that time, the staff was rude and lied to us multiple times. To make matters worse, they initially did not offer a rental vehicle, leaving us stranded without a second car, which my wife relies on to take our kids to school. When they finally did offer a rental, they refused to cover the full cost, forcing us to pay out of pocket. I reached out to one of the service managers on LinkedIn for help and received no response. Attempts to speak with a service manager over the phone were just as frustrating; I was put on hold for an unreasonable amount of time while listening to terrible elevator music before being disconnected. Calling Kia corporate was the only way we received any real help, as they stepped in to cover the rental cost. However, they also informed me that each dealership operates as an independent franchise, making it clear that Citrus Motors is an outlier in terms of poor service. This place is a disaster and should be shut down. Save yourself the headache and take your business elsewhere.

Beware of the Roseville Kia Dealership. - jazystorm22

Beware of the Roseville Kia Dealership. This submission is as a direct result of my horrible sales experience at the Roseville Kia Dealership located in Roseville, CA. On 5/25/24, my husband and I purchased a Kia 2024 EV9. I met with Christian Hurtado, Chad Matz, Christian Costello, and Veng Vue. Sales managers Hurtado, Vue, Matz and finance manager Costello told my husband and I the following: It is the policy of Kia that all cars purchased must include LoJack paid for by the customer. In my opinion, this was a false misrepresentation, as this is not Kia’s policy. We informed all sales managers that we had our own financing with a 6.5% interest rate; however Hurtado, Vue, Matz, and Costello told us in order to receive the $7,500 Kia incentive, we’d have to use Kia Finance America. We later found out our lienholder was B of A, not Kia Finance America. Managers submitted the customer satisfaction survey without our authorization. Managers told us in order for a smooth loan process, it was better to use our mailing address rather than our physical address since our driver’s license listed our mailing address. This resulted in an increased sales tax and delay in submitting our clean energy rebate application. Managers initially offered us a 8.99% interest rate with a 84-month term even though our FICO score was over 800. Wells Fargo denied our application saying that the “term was excessive”. Mr. Costello submitted our loan applications to several credit unions that required a membership or Sacramento residency. We received denial letters stating we failed to meet their criteria. In my opinion, this reckless submission illustrates Mr. Costello’s lack of oversight. Roseville Kia included in our sales package a “cheat sheet” directing customers on how to respond to survey questions regarding customer sales experience. The Roseville Kia Dealership should be investigated for conducting, in my opinion, unscrupulous business practices.

I recently had the pleasure of purchasing a car, and I - brianknelson22

I recently had the pleasure of purchasing a car, and I couldn't be happier with the experience. From start to finish, the process was smooth and enjoyable. The dealership staff Daniel and Jhojan were incredibly knowledgeable and helpful, guiding me through the various options and ensuring I found the perfect vehicle for my needs. Not only did they provide excellent customer service, but the quality of the car itself is exceptional. It runs like a dream, and I feel safe and comfortable every time I get behind the wheel. I also appreciated the transparent pricing and financing options, which made the financial aspect of the purchase stress-free. Overall, I highly recommend this dealership for anyone looking to buy a car. They exceeded my expectations, and I'm thrilled with my new ride. Thanks to the entire team for making this such a positive experience!

I’ve traded in my car here a couple times and had no - pbandi012

I’ve traded in my car here a couple times and had no issues whatsoever, the best staff and easily the best experience I’ve had with a dealership ever.

Everytime I bring my Sorrento the service and staff are - Matthew Egan

Everytime I bring my Sorrento the service and staff are excellent.While waiting for car had a very nice chat with Bradley,He gave me a lot of information on my car and the new Sorrento.

i was in service and chance helped me with a few - estttos

i was in service and chance helped me with a few questions about my moms car and possible a car for me