70 Arizona Ford Service Centers

Always professional and I never feel like the technicians - Gkitmitto

Always professional and I never feel like the technicians are trying to sell me unneeded services

They communicated with me during the whole process. - kauffman9

They communicated with me during the whole process. They seemed to work as quickly as possible. The car looks great!

Service was excellent. - bolderk25

Service was excellent. All employees were very knowledgeable and helpful. I would definitely recommend the Collison Center to anyone.

This is my first collision repair situation, but I do not - MG guy

This is my first collision repair situation, but I do not know how the repair process could have been any better. I can not say enough about the way I was treated during this repair. Specifically, Casey Alexander was the perfect point of contact. He kept me informed on a timely basis and stayed on top of my repair to insure all that was estimated was completed as promised. He rapidly informed my insurer when there was unseen damage that needed to be addressed. In a word, he "went to bat for me" to insure my Honda was done right! He made me welcome to come back should there be any unanticipated issue connected to the collision. Thank you again Casey Alexander.

Extremely pleased with your technician, very - ldjaqua

Extremely pleased with your technician, very knowledgeable answered all my questions and explained everything very well.

Late yesterday afternoon, it was my pleasure and good - srwapon

Late yesterday afternoon, it was my pleasure and good luck to meet Service Advisor, Richard P... I had a rear inside sensor-controlled light that would not turn off. As a walk-in customer, Richard took the time to solve and fix my problem. The acid from an old battery had leaked and shorted the battery cable effecting the sensor... Problem solved! It is nice to see there are a few "old school" individuals, who will make time to attend to an immediate problem. A light that remains on all night would have most likely result in a dead battery! Thank you Richard! Your efforts, "above & beyond" the call of duty are greatly appreciated! Have a wonderful Holiday Season! Warmest Regards, Stephen W.

They did a great job fixing my Saleen. - slfcat

They did a great job fixing my Saleen. Parts were hard to find, but they came through. Would like to thank Zake for his work.

Consistent in Service Delivery. - FRED.WENGRZYNEK

Consistent in Service Delivery. Had problem with Parts dept that I do not consider resolved.

My service was great, Chris was awesome! - Noelle.Dunn

My service was great, Chris was awesome! He kept in communication with me and was able to get my car finished quicker than expected.

I had an outstanding experience at San Tan Ford, and it - cia_gar86

I had an outstanding experience at San Tan Ford, and it was all thanks to Colby Ward! From the moment I walked in, Colby made me feel like a priority. He was incredibly personable, taking the time to understand exactly what I was looking for and ensuring I was comfortable throughout the entire process. What stood out the most was Colby’s attention to detail and his commitment to keeping me informed every step of the way. He made what can sometimes be a stressful process smooth and enjoyable. I truly felt taken care of from start to finish. If you’re looking for a dealership that values customer service and professionalism, San Tan Ford is the place to go—just make sure you ask for Colby Ward! He’ll make sure you leave feeling confident and happy with your decision. Five stars all the way!

a friendly, fast service. - juniorbegay642

a friendly, fast service. would recommend worker “Calvin S”, very friendly and welcoming to the place.

Sanderson Ford Service is a Class Act! - eddie1george

Sanderson Ford Service is a Class Act! THANK YOU SCOTT HILL!!!! I had a Huge Problem with the Air Conditioning in my 2013 Ford F150, after getting the Run Around by other Dealerships and Independent Repair Shops with Outlandish quotes to fix the AC I went into Sandererson Service and was introduced to SCOTT HILL. Scott is one of the Finest and one of the Few Service Advisors I have ever dealt with that took a Personal Interest in seeing that my F150 would again have a Reliable Cold AC. Scott took it on himself to work with the Extended Service representatives to Make sure everthing that was covered by Extended Service was indeed covered and paid for. Like all Extended Coverage Insurance, they get very Flakey when they have a Claim, however have no problem taking the monthly premiums paid. Scott took on my Extended Service Company Head On with the many rabbit holes the insurance company tried to create. Scott helped me with a Loaner Vehicle and made Sure every part that was causing the problem was replaced by a new part. The problem with the AC was not an easy fix and I did have to return to Sanderson Ford on followup visits. It seemed that when one area of the AC was repaired the problem would default creating additonal problems and freon leaks. Unlike so many Dealerships and Independents who only make excuses, Scott Addressed each and every problem with extreme Professionalism, Knowledge and the Very Best Customer Service that could be provided. Service can Make or Break a Dealership, Example, we purchased a Infinity QX60 from a dealership in Peoria, the Service was xxxx poor, bad attitudes, and when the car had 58,000 miles on it being pushed into having the 60,000 service done which I rejected wanting only oil change. The service advisor in an attempt to sell a $2,000 service told me the "Differential Oil would be changed as well". I told the dummy, the QX60 was front wheel drive and did not have a "Differential" Wow!!! Also at the time of purchase QX60 was sold a insurance policy for paint and door dings, Infiniti GM said the coverage only covered small dents but not the chip in the paint resulting with a dent. The Service Advisor at Infiniti wrote on my receipt that I refused 60,000 mile service when the vehicle was not at that milage which could screw up the extended warranty with Infiniti. Now we deal with Scottsdale Infiniti who is Totally Awesome. Bottom Line, the Infiniti Dealership in Peoria I would not purchase a vehicle from ever. Infiniti of Scottsdale has an Awesome Service Dept like Sanderson and has our business. As for my Next Truck Purchase Sanderson Ford will have my business moving forward which was the result of Service Advisor Scott Hill.

Having an issue with the electric part of the dashboard I - ilsegudehus

Having an issue with the electric part of the dashboard I was relieved to have it repaired promptly. All the staff is friendly and professional.

Took truck in for door lock repair. - BookForOne

Took truck in for door lock repair. Carl listened to my problem then came back with an estimate for diagnostic, parts, and labor. Work done was complete. Thank you Carl and crew!

Best looking Servive Team I've ever seen! - Ricardom

Best looking Servive Team I've ever seen! (physically) especially the latin stud Mr Zavala

Mel in service was outstanding. - John

Mel in service was outstanding. I appreciate his customer service focus and mindset in getting transmission leak fixed.

Bradley Ford is usually spot on. - jack.fazio56

Bradley Ford is usually spot on. Last visit however the technician got in a hurry or was distracted and neglected to replace the filler cap. I made it about 100 miles and pulled off the freeway, stopped at a gas station and was greeted by smoke from under the hood. Usually I check that stuff before leaving the dealer but I was trusting their work as this was my 4th visit to Bradley. Never been an issue. I was also supposed to get a tire rotation in my maintenance package and that didn't happen either. So check your work folks. Luckily nothing caught fire but it made a mess. Service writer was to report it to management and I was told I'd receive a call from him/her. Nothing happened but this review request.

Drove in on time and they were ready to change the oil in - Themrmike

Drove in on time and they were ready to change the oil in my 2024 ford maverick . All being very nice. Got in done in 45 minutes. The girl who help me through this showed me want they did and what they checked. She was very clear about the service. She took the payment and I was ready to go. She thank me for choosing them and checked the oil sticker and I left. I will return for the next service.

Babbitt Ford is amazing. - Deb

Babbitt Ford is amazing. The care and concern for the customer is great. Ryan Chan goes out of his way to make sure everything is being handled properly. The service department is excellent.

Very professional! - mill9529

Very professional! They had the car ready in a very timely manner! I will definitely return there for service!

Tabby is the greatest to work with. - californiapoodabear

Tabby is the greatest to work with. She is very informative and very caring when working with customers. Her traits are very awesome being a single women.

Good on time service. - aarowrobert

Good on time service. Short wait time. Good explanation of what was done. No problems.

Hello, I wanted to complement and praise the customer - carlda1962

Hello, I wanted to complement and praise the customer service i have received by Chad from the parts counter, I came in looking for a specific part that nobody else had. with Chad's amazing help we found that part and he had it shipped over from a different state. I completely recommend the part department and working with this incredible person that you Bell Ford have working at your business! please, show Chad Gleason how awesome he is and what an incredible person to person gift he has that keep people wanting to come back. thank you Chad for all your help!!! Carl D.

I stopped in for a cruise control problem while on a - Brian

I stopped in for a cruise control problem while on a family trip and their service department got it diagnosed and repaired within about 24 hours. I was very pleased with the quick turnaround and service.

I took my Ford Edge into Jim Click East for service and - Michelle

I took my Ford Edge into Jim Click East for service and representative Peter Quezada was great. I had to wait almost 3 weeks but that was because of the Warranty company, which finally came through and took care of everything. Peter was great and I am very happy with the repairs. This was my first visit to service dept, and appreciate all of the work that was done on my vehicle.

In October 2022, we bought a 2018 Ford Raptor from a - cruiser_nancy

In October 2022, we bought a 2018 Ford Raptor from a small car dealership. It had 75,000 miles on it. We bought an extended warranty with the truck. At the end of May/June 2023, the truck went into limp mode on my way home, from out of town. We had the truck towed to Anderson Ford Kingman. Lacie Korson, Assistant Service Manager handled all the details for getting the truck repaired. As it turned out, the engine had to be replaced! Since it is a Raptor, every thing is more expensive. We have the extended warranty through ASC Warranty. This company was the easy one we have ever worked with. Lacie did all the contact with them and they contacted me via text with the status of the repair. The only thing they did not pay for was taxes, diagnostic, filter and fluids and there was no deductible. Lacie kept me informed as to the status. If I did have to call her and she didn't answer, I would leave a message and she would call me back, usually the same day. We had zero problems with Kingman Ford. I was skeptical after reading some of these reviews, but the latest one was from a year ago. I wouldn't hesitate to use them again for service or buying a vehicle.