The service center is GREAT. - The Candle Lady
The service center is GREAT. Extra charges when paying, just because you use a credit card is HORRIBLE.
Jose and Christian are the best. They are so knowledgable and always keep you updated on what is going on. Now what I have to say has nothing to do with these two wonderful men.
Do you really expect people to carry large sums of money around with them??????????? I had my car repaired yesterday and was charged a fee because I used a credit card. The bill was about $750 dollars and I don’t carry that much in cash and I don’t use a check book, so what choice did I have but to pay by credit card? Credit card fees are a part of doing business. I own my own small business and I NEVER charge my customers for using a credit card. In fact, I prefer it as I don’t have to go to the bank. The money is automatically deposited into my bank account. I don’t see you charging cash customers for counting the money and the gas to bring it to the bank. What about the labor to count and bring the money and checks to the bank?? Of course, you don’t charge your customers for this as it is a part of doing business. Credit card fees are also the cost of doing business. At least according to my accountant, you can deduct these charges on your taxes. So why would you change your customers for this deduction? I have a 2015 Nissan and purchased it in 2016 and have all maintenance done with you. I might have to find someone else to do the maintenance on my car that won’t charge me a fee when I use a credit card. If I should keep on using you, I will have to go to my bank, get cash (and it will be $100 bills) and you are making me one UNHAPPY customer. I will be sure to inform everyone I know that you charge for credit cards. Also, should I purchase another car, it will not be from you. I will find a dealership that does not charge people who use credit cards.
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