19 Alabama Kia Dealers

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

Great job always putting the customer first I really - cashup00

Great job always putting the customer first I really appreciate the help great job would love to do business in the future

I was very happy with the great customer service and I - tiarogers1982

I was very happy with the great customer service and I love my new car

Think twice before you buy a car here. - Craig

Think twice before you buy a car here. The service department operates on a first come, first served basis. They refuse to take appointments even though their website says that they do. The two times I called they have told me they have waits of 1 1/2 and 4 hours. So just plan to spend a half day there even if you are going in for an oil change. Of course, if you don't live in Decatur, take into account that the wait time may be considerably worse by the time you take to drive there. One thing is obvious, neither the service department nor the salesman care if you will ever be back.

I was real anxious going in but the salesman, Bryan made - reynoldstina2016

I was real anxious going in but the salesman, Bryan made it so easy. The Kia Store was very helpful and put me in a nice car.

Melvin was my sales person. - audriana1165

Melvin was my sales person.....LOVE LOVE HIM!!!!! He was great and Im in love with my new car

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

My car Genie Christie Mason is the best. - 511graphixs

My car Genie Christie Mason is the best. She was very professional. I would definitely buy another car from her.

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.

Please heed the negative reviews of this dealership. - jimbxt53

Please heed the negative reviews of this dealership. If you desire to purchase a Kia, do yourself a favor and shop at any dealership other than this. The will lie, and mislead you in every possible way. Be warned, be wise, do not use this dealer. You will absolutely wish you had not.

KATIE IMAN VERY KNOWLEDGEABLE /VERY NICE &POLITE WOULD - lonniecook64

KATIE IMAN VERY KNOWLEDGEABLE /VERY NICE &POLITE WOULD RECOMMEND HER TO ANYON BUYING A CAR

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

I went in wanting a used car and walked out with a new... - Kayla

I went in wanting a used car and walked out with a new car. Mark did everything he could do to make it happen. He was very friendly and treats you like family. We have even became friends. I will definitely go to Mark for all of my vehicle needs. He’s very honest and doesn’t pressure you at all. Not your typical car salesman.

I had contacted Capitol Kia by internet just when I was... - Columbine

I had contacted Capitol Kia by internet just when I was looking for a possible new car. I went out and met with the floor manager and was passed on to a salesman. I told him what I wanted but wasn't sure about a 6 or 4 cylender. He reccomended the 4 cylender because I didn't do that much traveling and it would be less expensive on gas. This was in May and the prices had increased but we didn't know they would be rediculous in that short a space of time. He asked several times if I wanted to trade my pickup in or did I have a down payment i wanted to use, and I told him no, that if something went wrong and I lost my job I wanted to still have a vehicle left to drive. You have to plan for problems like this, so I was. I ended up driving out in a new 2008 Kia Sportage in Blue, just what I wanted. I had to take my mother back with me to pick up my pickup. but I got a new car with Tax Title and Plates added into the loan. It might have been an all day experience, but I thought things went pretty good.

GM would not honor deal agreed upon. Would not repair a... - KIA of Dothan sucks

GM would not honor deal agreed upon. Would not repair a warranty item. Told me it was “asinine” for his people to repair it for the deal we were getting. He let over $20k walk away for what he said was a $700 repair. If he’s not willing to fix a warranty item to get your business I can’t imagine how he would treat you once he has your money. STAY AWAY!!