i.g. Burton Lewes Automall

I was introduced to Patty through another dealer who was helping me locate a specific vehicle. Patty could not have been more helpful. She was patient, knowledgeable and persistent in finding me the vehic helping me locate a specific vehicle. Patty could not have been more helpful. She was patient, knowledgeable and persistent in finding me the vehicle I was interested in. Patty is an excellent sales person and an asset to your organization. I will definitely work with Patty and Lewes Automall when purchasing my next vehicle. More

overall pleasant buying experience. I would recommend this dealership to anyone looking to purchase either a new car or truck or a previously owned vehicle too. this dealership to anyone looking to purchase either a new car or truck or a previously owned vehicle too. More

When I went to Lewes Automall, I pretty much knew what I was looking for. I had already test-driven a 2012 Chevy Cruze and was hoping to drive a 2013 model. Lewes Automall had just gotten quite a few in s was looking for. I had already test-driven a 2012 Chevy Cruze and was hoping to drive a 2013 model. Lewes Automall had just gotten quite a few in stock, and I had already dealt with Mark Greytak at another dealership, and together we set up a test-drive. At this point, Craig Gaskin and Dana Cera were instrumental in showing me some of the new features of the 2013 Cruze and help me determine the compatability of my iPod and bluetooth-enabled mobile phone. The next day I was delighted when Mark called and told me there was another dealership close by that had the precise car I was looking for; the following day, Mark emailed me to let me know they were going to get the car transferred to Lewes Automall for me to buy. Mark then emailed me a sheet to indicate approximately what the car would cost me after my trade-in had been considered. Purchasing the car was a breeze from then on. Bob Dixon fully explained the warranty and other options while Mark concentrated on getting my temporary registration and auto insurance taken care of. Mark, Dana and my brother Rusty Dunlop (who formerly worked at a Chevy dealership) all helped explain the Onstar and MyLink applications after I made the purchase. Overall it was an extremely pleasant purchase experience, thanks to the teamwork and expertise of all the staff previously mentioned. I look forward to many years of enjoying my 2013 Cruze and am indebted to Lewes Automall for the fantastic job they did in handling my new car purchase. I will certainly consider Lewes Automall again for future auto purchases and will highly recommend them to my family and friends. More

From our greeting by Dana down to our walking out the door with a new vehicle we were treated with respect. The staff was friendly and very accomodating. I would reccoment this dealer very highly. door with a new vehicle we were treated with respect. The staff was friendly and very accomodating. I would reccoment this dealer very highly. More

Having a problem with a rental vehicle and stopped at this Chevrolet dealer to get some minor help with a chiming sound that was going off and figuring out how to open the hood. Bryan was friendly and h this Chevrolet dealer to get some minor help with a chiming sound that was going off and figuring out how to open the hood. Bryan was friendly and helpful and took care of the problem quickly for me. I appreciated the fact that this man and this dealership were helpful to someone who was just passing through their area and was not a regular customer. Nice customer service! Good marketing for your brand. Maybe I will get a Chevy next time. More

Thank you! Thank you! JB Barbarulo, Bob Dixon and Dennis Fitzgerald are the best team to work with if you want to purchase a new car. They are professional, courteous, and knowledgeable. We got an excellent Fitzgerald are the best team to work with if you want to purchase a new car. They are professional, courteous, and knowledgeable. We got an excellent trade and a good financing package. We've purchased several cars over the years from this dealership because of the great staff! More

Dana was very knowledgable and personable. We purchased our Equinox from Dana and returned to purchase the Buick because Dana and Bob were so helpful during the process. our Equinox from Dana and returned to purchase the Buick because Dana and Bob were so helpful during the process. More

I have given a rating of all 5's because I am completely satisfied with my new truck purchase. The customer service was excellent. Mark was very friendly but also professional. The deal that I received was satisfied with my new truck purchase. The customer service was excellent. Mark was very friendly but also professional. The deal that I received was the main reason I purchased the new truck. I was very happy with it. I would and have already recommended Lewes Auto Mall to my friends. More

I would recommend this service center with a small amount of reservations. Staff is very friendly and professional. They try to schedule me quickly when I call which I appreciate. The actual service is alw of reservations. Staff is very friendly and professional. They try to schedule me quickly when I call which I appreciate. The actual service is always performed well. I was upset when I was charged an additional 4.27 for "shop charges" over the 69.95 I agreed to for an oil change and tire rotation. When I asked what exactly qualified as shop charges they told me to look at the placard which was placed at ankle level with the list of possible things that could be included as shop charges. I cannot remember the whole list but many of the items to me would just be your shared overhead that is used on all cars at a service shop - for example, the paper floor mats that are put in to keep your carpet clean was one that struck me as particularly laughable. I realize there is a cost to the service center for all these things but they need to determine exactly what they feel each customer should cover as a general rule and then raise their prices slightly to cover this shared overhead expense. I would have gladly paid 74.95 for the service I had performed and never known that part of it was for the paper floor mats. I didn't appreciate being nickeled and dimed at their discretion with no itemized explanation. Next time, I will take my own paper floor mats and expect a deduction of several cents on my service charge. Please rethink how you recoup these expenses because this just left a sour taste in my mouth. More