i.g. Burton Lewes Automall
Lewes, DE
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294 Reviews of i.g. Burton Lewes Automall
Worth the Drive As full time residents of Baltimore County we routinely purchase cars / trucks from local dealerships. This time, visiting our second home in Rehobot As full time residents of Baltimore County we routinely purchase cars / trucks from local dealerships. This time, visiting our second home in Rehoboth, we stopped by the Lewes dealership and saw a fabulous truck over Memorial Day weekend. Much to our dismay, the dealership was closed so we took down the information and returned to Baltimore to work with our long time dealership on a "deal". At the same time, we thought we should check with the foks at Lewes just in case they could do a little better. Our experience with your dealership was nothing short of extraordinary! Not only did we get a great deal, one worth the 120+ mile drive to pick up the truck but the customer service was exceptional. The people that we worked with were knowledgeable and responsive and, most importantly, sincerely interested in our business. They went out of their way to get us every rebate and discount to which we were entitled and took steps to meet our busy schedules to get the truck to us as quickly as possible. My husband and I both have already recommended your dealership to our friends who may, in the near future, be in the market for a vehicle. I myself am looking forward to an opportunity to work them when I am ready for a new lease. Our sincee thanks for making the truck buying experience a pleasant one. Cindy and Jim Whitehead More
Saleman Dennis was very helpful and answered all questions, I would recommend him to my friends if and when they are in the buying mood. He called the next Dennis was very helpful and answered all questions, I would recommend him to my friends if and when they are in the buying mood. He called the next day to see if I had any problems. More
Best buying experience I recently purchased my third vehicle from Lewes Auto in the past 3 years. Obviously they are doing something right! The friendly no pressure and h I recently purchased my third vehicle from Lewes Auto in the past 3 years. Obviously they are doing something right! The friendly no pressure and helpful approach is much appriciated. My Sales person Dana Cerra truly cares and has my best interest in mind at all time. He is very knowledgeable of all the brands, which is extreamly helpful for me as I am making my decision. He has given me his personal phone number to use at any time I felt the need for any help or information. I have actually called him at different times, including weekends and days he is off. He either answers or returns my calls promptly. He takes both the buying and owning experience to a new level. He stays in contact with me checking on my experience with my vehicles and always offers help and support if ever needed. Thank You Lewes Auto you are a different dealership. Keep the customer #1. It keeps us coming back. Lou More
xxxxx Dennis was so helpful. I was very pleased with my experience there. I always had my car serviced at lewes auto mall but now ill go therefor my next ca Dennis was so helpful. I was very pleased with my experience there. I always had my car serviced at lewes auto mall but now ill go therefor my next car purchase. More
Inconsiderate of your time! I saw a vehicle that i was interested in. I instant chatted with Mark then emailed with him. Set an appointment for 10:30am. Told him had to take the I saw a vehicle that i was interested in. I instant chatted with Mark then emailed with him. Set an appointment for 10:30am. Told him had to take the ferry to them (which set me back $88). Confirmed vehicle was available the night before I left from North Jersey. I was told to ask for the used car manager and that the car would be in front when I pulled up. I got am email from the dealership at 7:55am confirming my appointment that morning. We got there at 10:15am. The vehicle was in front. But it had temporary tags on it. Spoke with another sales man who said he would help us. He said the vehicle sold about 20mins earlier. That I could understand but the tags would not have been dated the day before! He then said it must have been sold the night before. And that again I can understand. What I can't understand is why I wasn't notified that night or the next morning. Then this salesman tried to sell me another vehicle on their lot that had more milage and was $6000 more! Did they try to bait and switch me? I'll make it easy for you, stay away!! More
Wanted to deal with a local dealer. Family members worked at GM Boxwood Plant so I wanted to maintain my loyality. Group was on board and friendly. Good experience , salesman worked with Family members worked at GM Boxwood Plant so I wanted to maintain my loyality. Group was on board and friendly. Good experience , salesman worked with me to get the truck I wanted. He looked at my 2011 GMC and decided what I wanted and he was right on board.Nothing but good remarks from everyone that sees this truck.A sweet ride More
Dawn L Dennis was awesome to work with, very patient and great customer service if you're interested in purchasing I would definitely work with Dennis and I Dennis was awesome to work with, very patient and great customer service if you're interested in purchasing I would definitely work with Dennis and I know I will with any future vehicle purchases. Bob Dixon made the transaction and paper work as smooth and expedient as possible. Lewes auto mall will me my dealership now and in the future. More
Great Experience I came in looking for a used SUV. I had some in mind that I had found on the Lewes Auto Mall website. I arrived just as they were about to close. M I came in looking for a used SUV. I had some in mind that I had found on the Lewes Auto Mall website. I arrived just as they were about to close. Mark should me some vehicles anyway and even though it was late, let me test drive too. Before leaving he pointed out a GMC Terrain that I had not even considered. He gave me a print out of two SUV's to take home with me. After looking them over, the GMC seemed to have EVERYTHING I was looking for. I came back the next day and after test driving it, I bought it. :))))) I received a great price for my trade in. Everyone was very friendly and polite. Over all, it was a great experience. I don't usually give top marks for anything because nothing out there is perfect but, I was very, very happy coming here. I would definitely recommend Lewes Auto Mall to anyone that is looking to buy a new or used vehicle. Go see Mark.......He is awesome!! More
GREAT SERVICE It's a pleasure dealing with Dennis, this is our 3rd purchase in 2 yrs and there will be more, the dealership over all is second to none. It's a pleasure dealing with Dennis, this is our 3rd purchase in 2 yrs and there will be more, the dealership over all is second to none. More
Very good experience This is the second veh. that we have purchased at Lewes automall, both from Ron. He was great to work with both times. We feel we can trust him and This is the second veh. that we have purchased at Lewes automall, both from Ron. He was great to work with both times. We feel we can trust him and he would do what was needed to make us happy. Very good experience. When it is time to look for another veh. Lewes Auto Mall will be on my list. More