i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford

Great Experience A great experience all around. I would definitely recommend this dealership to anyone in the market for a new or pre-owned vehicle. The buying process A great experience all around. I would definitely recommend this dealership to anyone in the market for a new or pre-owned vehicle. The buying process was quick and easy. More

AWESOME! selection on line was amazing and Kyle Robbins made it quick and painless!Saved a ton on insurance as well!!Mark was great in explaining the financing selection on line was amazing and Kyle Robbins made it quick and painless!Saved a ton on insurance as well!!Mark was great in explaining the financing and our warranty coverage More

NEW CAR THIS DEALERSHIP HAS A SO CALLED MANAGER MJ THAT SHOULD BE FIRED HIS MANNERS ARE HORRIBLE AND HE MAKES LIKE HE IS DOING YOU THE FAVOR ALWAYS. I BOUGHT THIS DEALERSHIP HAS A SO CALLED MANAGER MJ THAT SHOULD BE FIRED HIS MANNERS ARE HORRIBLE AND HE MAKES LIKE HE IS DOING YOU THE FAVOR ALWAYS. I BOUGHT 2 BRAND NEW MALIBU'S, I WAS GREAT THE OTHER BACK IN SERVICE 7 X;S IN 3 MONTHS FINALLY THEY DECIDED TO TAKE IT BACK BUT IT COST ME WELL I PAID 26,400 HE SAID IM DOING YOU A GREAT FAVOR TAKE IT OR LEAVE IT FOR 22,000 SO COST $6000 CASH TO GET OUT OF THE LEMON! WOW SERIOUSLY. THEN I GO BACK YESTERDAY I WANT TO BUY RENEGADE THAT ON SITE WAS 25,400 WITH INCENTIVES WAS 20,??? I SAY I'LL PAY $20,000 CASH MJ SAYS NO WAY AND I'M DONE WITH TALKING ABOUT THE MALIBU, WOW BUYERS BEWARE HE IS NOT A NICE PERSON AT ALL CHARLES BURTON SHOULD REALLY KNOW HE IS KILLING HIS BUSINESS I WOULD WALK THEN TO BUY ANYTHING ELSE FROM THIS DEALER SORRY CHARLIE! More

New Car Purchase Fast hassle free buying experience with great customer service and prices. No hidden fees or last minute gimmicks. Extensive up to date online catalog Fast hassle free buying experience with great customer service and prices. No hidden fees or last minute gimmicks. Extensive up to date online catalog of in stock vehicles. In the past 5 years I have purchased 3 vehicles from the Milford store. Highly recommend! More

Make buying a new car painless Huge in stock selection of vehicles. Buying process was quick and easy. Sat down with Kyle to discuss what I was looking for and he knew exactly what Huge in stock selection of vehicles. Buying process was quick and easy. Sat down with Kyle to discuss what I was looking for and he knew exactly what to show me. Trade-in was easy. Good people there, won't try to rip you off. More

Quick and easy buying vehicles In the last 5 years we've bought 6 vehicles from Rango. He's very upfront with pricing and what he can an can't do.i put it this way Rango an Vince ma In the last 5 years we've bought 6 vehicles from Rango. He's very upfront with pricing and what he can an can't do.i put it this way Rango an Vince make things happen.good people More

bad bad bad service Brand new durango citadel 1k miles righ rear tire split and rr diff leaking fluid. took it to dealer serv manager told me keep driving and bring it ba Brand new durango citadel 1k miles righ rear tire split and rr diff leaking fluid. took it to dealer serv manager told me keep driving and bring it back in 5 days (To me it was like : hey doctor im bleeding and the doctor saying ur ok comeback in 5 days) And w/o looking at the tire they said it was not covered But they said theywill look at it anyway. after a long talk and having the gm involved they fixed the leak.. they said they checked the tire and it can not be covered under warranty. All i can say is that was a bad experience. will not buy or bring any of my dodges to get them serviced at this place. More

Bought a Jeep Wrangler with 6000 miles. Jeep came with a hard top and soft top. When I found out that the brackets and rear windows were missing I returned to dealership. They refused to supply parts need hard top and soft top. When I found out that the brackets and rear windows were missing I returned to dealership. They refused to supply parts needed to install the soft top. I will never recommend this dealership. Sales Manager was rude and when I asked to talk to his boss he replied that he was the boss. More

On 1/28/12, a 2010 Toyota Prius was re-listed on Craigslist. Salesperson Rick Bruno on 1/30 said a client had not finalized insurance/financing information and the car was to be available. At thei Craigslist. Salesperson Rick Bruno on 1/30 said a client had not finalized insurance/financing information and the car was to be available. At their request, to give the client opportunity, I agreed to postpone my examination of the car to the evening of Wed, 2/1. My wife and I drove it and offered to purchase it. The terms of price, fees, tags, registration were agreed with manager Eddie Reeder and he wrote them for us. Unexpectedly, they did not want to take the information for financing because they wished to give the first client to Friday, 2/3. The management and sales team assured us then and on at least three subsequent occasions that they were "99% sure the original deal would not go through." We agreed that Rick Bruno would call me on Friday morning, 2/3 to complete my purchase if the first buyer purchase requirements were not met. On Thursday, I arranged my insurance and secured financing pre-approval. Rick did not call. When I call him at mid day, even though I.G. Burton had already given the client about two weeks, I was told that the client would be in after his work shift at 3:00 PM, but that they still did not expect the deal to be closed. Even if they were ready to buy, Rick said, the dealership had just gotten the vehicle they really wanted--no problem with a shift. I called back about 6:00 PM and was told by Rick that the manager (Eddie) was giving the client until the close of business. He was still "99% sure." At business close, Rick called to say the the client had taken possession of the Prius. However, he assured me; he would do a search, get access to a similar vehicle and call me the following week with the results. I expressed my sure belief that the actions of him, Mr. Reeder and the dealership were deceptive and unethical towards me. I wished him good luck in his search. Subsequently, there has been no contact from the dealership by phone or mail regarding the results of a regional search. The Prius was a match in year, trim, accessories, mileage, condition and price. In spite of the deceptive and manipulative delays, locating a true comparable would have been an acceptable resolution. By not closing the first deal by sale or termination in a timely manner, I was treated by I. G. Burton unfairly, dishonestly and unethically. The settlement requested is that this honest description of events be available as a caution to other customers and reflected in the evaluation. More