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i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford

Milford, DE

3.8
89 Reviews

605 Bay Rd

Milford, DE

19963

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Showing 89 reviews

August 26, 2024

There ok, battery terminal were not tighten when I picked up vehicle, they need to step up there game. More

by ray2007.rh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Aug 26, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thank you for your feedback for our team. We would be happy to address any existing concerns if you'd allow us the opportunity to do so!

August 24, 2024

Excellent service. John Burton was extremely knowledgeable and attentive. He is a true asset to your dealership! More

by tguasto47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burton
Aug 26, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

We appreciate the opportunity to serve you! Please let us know if you need anything else! ♥

August 18, 2024

I am a hard one to please when it comes to dealer service so consider this in my review. Kim was ready, service (oil change/tire rotation) was fast and the price was fair. Noted when I was preparing the More

by Schmidtj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Aug 19, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

We appreciate the opportunity to serve you! Please reach out to us if you ever need anything else! ♥

October 01, 2023

During the initial stages of the car buying process, we had the pleasure of dealing with a friendly and accommodating salesman named Matt. He made us feel exceptionally welcome and went out of his way to p More

by Dragoninxs
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince Mitchell
Oct 02, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Hong, thank you for your feedback. We appreciate your kind words for Matt and your willingness to share your experience with us. We understand that you were unable to make a deal with us, and we are truly sorry for that. We tried our best to accommodate your wishes and assist you in purchasing a vehicle. We agreed to Friends and Family pricing, which is not currently being offered by most dealerships. Unfortunately, we were unable to reach an agreement that was mutually beneficial. We thank you for the opportunity to serve you and we wish you the best of luck in your search for a new vehicle.

January 07, 2023

I bought a 2022 Jeep Compass and have had nothing but problems with it.. The radio does pretty much what it wants. It will cut off and go silent for hours. The company knows of the problem but dares to l More

by mmjones40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales
Jan 14, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thank you for sharing your honest feedback. We would really appreciate the opportunity to discuss this with you and see how we can assist you in ensuring that your vehicle operates as expected. Please reach out to our General Manager, Eddie, at 302-424-3041 x33008 and we're certain he'd be happy to look into how we can resolve this situation. 🙂

November 29, 2019

vinny was great to work with! I would highly recommended vinny and his crew for anyone looking to buy a new or used vehicle. Easy process. More

by Labvk1767
Recommend Dealer
Yes
Employees Worked With
Vinny
Dec 04, 2019 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thanks so much for your feedback for our dealership and Vinny! We totally agree that Vinny is an outstanding sales professional and we're glad he provided you with an equally-outstanding experience! Visit us again soon! 👍

November 29, 2019

Worked diligently at putting me in a new vehicle. The new facility was immaculate. Would definitely recommend someone to go see the guys at IG Burton. More

by Jdaddy36
Recommend Dealer
Yes
Employees Worked With
Vinnie and Brandon
Dec 04, 2019 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thanks so much for your feedback! We're glad you dig the new building and we hope you'll come see us again for any of your vehicles' needs!

November 23, 2019

Great place Went in for a.recall on my 2013 RAM, it only took about an hour for them to do what they had to do. Your new facility is great. Very clean and ample More

by ekpehsmot
Recommend Dealer
Yes
Employees Worked With
I only talked to the receptionist and a service writer
Dec 04, 2019 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thanks so much for your feedback! The new building is nice but we couldn't have done it without the support of our loyal clients like yourself! Please visit us again soon! 😊

November 19, 2019

Dealership was clean, bright and employees were knowledgeable and courteous. Our salesperson was respectful and focused on our needs. He has taken very good care of us. More

by beachkat223
Recommend Dealer
Yes
Employees Worked With
Vinny Stephano
Dec 04, 2019 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thanks so much for your 5 star rating of our organization! Vinny is pretty awesome and if there's ever anything we can do for you please reach out to us! ❤

November 18, 2019

Kim, Linda & the Techs are very professional & friendly. I highly recommend them. My Pacifica was done when promised!! Love this Service Team!! Great new facility. More

by Msproberts
Recommend Dealer
Yes
Employees Worked With
Kim, Linda , tech
Nov 19, 2019 -

i.g. Burton Chrysler Dodge Jeep Ram FIAT of Milford responded

Thanks so much for your review of our dealership and our service department! We hope your vehicle is treating you well and we're always here to help if you need anything!

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