i.g. Burton BMW
Milford, DE
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117 Reviews of i.g. Burton BMW
I am writing this review to commend the professionalism that Mr.Anthony Elliott Displayed soon after we worked into the dealership, the whole process was so smooth that i questioned if i am dealing with a that Mr.Anthony Elliott Displayed soon after we worked into the dealership, the whole process was so smooth that i questioned if i am dealing with a car salesman. He turned around my belief that all car salesmen are sleek. He was very patient, diligently worked with us throughout the process and even followed up to make sure we are happy after we took delivery of the vehicle. He really bent over backwards to answer all our questions despite my impatience. Mr Elliot is a true gentleman and a fantastic representative of IG Burton. I and my wife are truly pleased with his superb service. He explained all the details about the vehicle. Need i say more, he is a fantastic rep of IG Burton. More
I had a great experience with Tom. Showed me the pros and cons of getting a 750 xdrive honestly, allowed me time to think and evaluate the options, didn’t rushed me, and finally got me a good deal as well. H cons of getting a 750 xdrive honestly, allowed me time to think and evaluate the options, didn’t rushed me, and finally got me a good deal as well. He was very accommodative and friendly and made this purchase a convenient and enjoyable experience for me. More
Great experience with IG Burton BMW. My new Sales Consultant Tom and phenomenal Management team. Customer service and follow up with experience key to returning customers. Kudos to IG BURTON BMW . Consultant Tom and phenomenal Management team. Customer service and follow up with experience key to returning customers. Kudos to IG BURTON BMW . More
I was looking for a new vehicle and decided to check out BMW's. I was introduced to Anthony Elliott, Client Advisor. Anthony did not try to sell me. Instead, he listened to what I was looking for, includ BMW's. I was introduced to Anthony Elliott, Client Advisor. Anthony did not try to sell me. Instead, he listened to what I was looking for, including which upgrades/features interested me. Anthony is very patient and is an exceptional advisor. He answered all of my questions, as well as my wife's. I went with the X3. When I picked up my new X3, Anthony showed me how to use all of the various features. He spent a lot of time with us and made sure we understood how to operate the vehicle. I highly recommend I.G. Burton and Anthony Elliott. More
After having my 2010 BMW X5 visit Started out on a After having my 2010 BMW X5 visit Started out on a spirited note, I reached out to the Director of Operations and the General Manager they were both After having my 2010 BMW X5 visit Started out on a spirited note, I reached out to the Director of Operations and the General Manager they were both professional and made the service visit go perfect. I recommend I.G. Burton BMW More
I dealt with Tom and was impressed with his professionalism and pride in BMWs. It was a quick and easy experience and I’d very much consider purchasing from IGBurton again. professionalism and pride in BMWs. It was a quick and easy experience and I’d very much consider purchasing from IGBurton again. More
Great Experience It was the end of the year and my car was 13 years old, showing its age...we stopped at i.g.Burton BMW on a whim to "look" at my dream car. Never in It was the end of the year and my car was 13 years old, showing its age...we stopped at i.g.Burton BMW on a whim to "look" at my dream car. Never in my wildest dreams did I think I would actually drive away a week later in a gorgeous 2020 X5. The end of year/under construction deal met my husband's budget, our sales rep, Nate, located an X5 with all the features we wanted (and then some I didn't know a car could have) and away we went. Purchasing a new car was never easier, Nate walked us through every step, explained all the features, took us on numerous test drives, listened to my silly talk about how much I loved my old car, no pressure sales as the car sold itself. Now I wonder why I waited so long! I have never been so excited about running errands and we are planning road trips. Thank you Nate! More
Dont bother with trade in I did a Kelly blue book value on my car. Very nice person contacted me about selling my car outright. I respond that I not willing to sell my car for I did a Kelly blue book value on my car. Very nice person contacted me about selling my car outright. I respond that I not willing to sell my car for auction price. He says that the low figure and to bring the car in to check it out. I go there and they offer three hundred dollars over auction price. Even saying the car looks immaculate and garage kept. What an insult 7 other dealerships have the same car on their lot for five thousand dollars more. wasn't looking to get that just a reasonable price over auction price. I guess the bottom line is if you have a trade don't go here. More
Worse dealership Bought a BMW 5 series from I G Burton on 9/8 /18. As we were signing papers , they took our car to cleaning only to bring it back with damaged bumper Bought a BMW 5 series from I G Burton on 9/8 /18. As we were signing papers , they took our car to cleaning only to bring it back with damaged bumper. Their response was that it is not a big deal and they can paint it . I just paid $52000.00 for this and Manager Kurt don't understand why I wouldn't want it be paintef. They also lied to me that I couldn't get out of my loan because BMW wouldn't allow it , which is not true according to BMW. More
Horrific customer service They ran my credit 16 times. I ended up have any put $20000 down. I will never ever go back there I'm going to have corporate chance for my contract t They ran my credit 16 times. I ended up have any put $20000 down. I will never ever go back there I'm going to have corporate chance for my contract to another BMW dealership. Don't go to this place. The manager couldn't even apologize he just kept making excuses even though I was standing in front of him. For hrithik experience I was gonna buy a Jeep next door but never will I ever deal with ID Burton again More