i.g. Burton BMW
Milford, DE
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117 Reviews of i.g. Burton BMW
I appreciate the attention to my car, I had not been to this location in many years but the service is still impressive. It reminds me of my time with Devon BMW this location in many years but the service is still impressive. It reminds me of my time with Devon BMW More
Job was done in a timely manner, although I had to push for them to keep my vehicle over night to complete the services, but felt my work schedule was not respected for pick up or drop off of my vehicle. T for them to keep my vehicle over night to complete the services, but felt my work schedule was not respected for pick up or drop off of my vehicle. They picked up my vehicle about 45 minutes after the originally scheduled window and did not provide me advance notice to plan for drop off. More
Disappointed in my treatment when recall repairs needed. Dealer now refuses loaners — even when car has a recall notice— to Progressive customers. This benefits the dealership, NOT the customer. Accidents w Dealer now refuses loaners — even when car has a recall notice— to Progressive customers. This benefits the dealership, NOT the customer. Accidents with loaner cars are probably a very low incidence event, and those accidents that happen to customers with Progressive insurance coverage even a tinier percentage. But IG Burton doesn’t want to bother to report anything to their own insurance company first?! Not even for a recall repair? These are luxury vehicles and i don’t feel like a valued — or trusted— customer. Further, while the valet driver was very nice, he hadn’t driven a manual transmission in a very long time. You have the ability to know that my car has (or doesn’t have) an automatic transmission. Please provide experienced valet drivers who are very familiar with a stick shift, at least for those of us who still own them. More
We really enjoy working with Andrew at IGBurton in Milford. He is helpful and always makes our experience there even better. Thank you Andrew!! Milford. He is helpful and always makes our experience there even better. Thank you Andrew!! More