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eCarOne

Plano, TX

4.8
2,565 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,565 reviews

September 30, 2024

Found the car that I wanted on Ecarone's website while away from home on a business trip. Kim was excellent in communicating with me through the process of reserving the car for me and arranging for a qui More

by Vbufordsr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you so much for your kind words! We’re thrilled to hear that you found the car you wanted on our website and that Kim provided excellent communication throughout the process. It’s fantastic that she was able to assist you in reserving the car and arranging a quick test drive and paperwork upon your return. We truly appreciate your recommendation and are glad you had a great car buying experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car!

September 30, 2024

I have bought cars from eCarOne since 2012, so many I’ve lost count. I absolutely love this dealership! Adam has been my go to guy for several years now, and he is outstanding! More

by michahruddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Micah, Thank you so much for your amazing review and for being a loyal customer since 2012! We’re thrilled to hear that you love eCarOne and that Adam has consistently provided you with outstanding service throughout your car-buying journey. Your continued support means the world to us, and we’re honored to be your go-to dealership. If you ever need assistance or have questions in the future, please don’t hesitate to reach out. We look forward to helping you with your next car!

September 28, 2024

Kim was awesome. Great to work with. The dealership even went to BMW dealership and picked up a part and made a minor repair to the front air dam on the car while I More

by Leeshirley6785
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re thrilled to hear that Kim provided you with awesome service and that our team went the extra mile to pick up a part from the BMW dealership for your car. It’s great to know we could help make your experience seamless, especially considering your distance. Your recommendation means a lot to us, and we appreciate your trust in eCarOne. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your BMW!

September 26, 2024

The whole process of our purchase of a new jeep was extremely easy and time efficient! Would definitely suggest checking out e car one! More

by tricia springer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your great review! We’re delighted to hear that your experience purchasing your new Jeep was extremely easy and time-efficient. Your recommendation to check out eCarOne means a lot to us! If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new Jeep!

September 25, 2024

Our experience at eCarOne was top notch. This was our second time buying a car here. Paul was great to work with and understood what we were looking for. He made the buying process easy. More

by M. Griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at eCarOne was top-notch and that you chose to return for your second car purchase with us. It's great to know that Paul understood your needs and made the buying process easy for you. Your loyalty means a lot to us, and we appreciate your trust in our team. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new BMW!

September 25, 2024

Tanner was excellent and incredibly helpful every step of the way. Ash did a great job of explaining all of the warranty options and gave me a great deal on what I selected. Overall, I was so impressed with More

by Mslssp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your fantastic feedback! We’re thrilled to hear that Tanner provided excellent and helpful service throughout your BMW purchase. It’s also great to know that Ash did a great job explaining the warranty options and securing a fantastic deal for you. We're especially delighted that you were so impressed with your husband's experience that you decided to buy a car just two weeks later! Your trust in us means a lot. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car!

September 24, 2024

Kim was fantastic to work with. I purchased out of state and she was excellent and ensured the pre purchase inspection was completed by the mechanic of my choice. They quickly addre More

by Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your fantastic review! We’re thrilled to hear that your experience working with Kim was excellent, especially considering the complexities of purchasing out of state. It’s great to know that she ensured your pre-purchase inspection was completed by your mechanic and that any concerns were promptly addressed. We pride ourselves on clear communication, so we’re glad Kim kept you informed every step of the way, including sharing pictures. We're delighted that the process was seamless for you and that the vehicle met your expectations upon arrival. Your trust means a lot to us, and we would love to assist you again in the future! If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

September 24, 2024

Kim T was flawless from the beginning! I asked her all kinds of questions and even had her checking for collision repair with a paint meter! Not once did I feel the roll of the eyes or fru More

by waston2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for taking the time to share your wonderful experience with us! We’re thrilled to hear that Kim provided flawless service from the very beginning and was accommodating throughout the entire process. Your thoroughness in asking questions is always welcome, and we’re glad Kim made you feel comfortable and supported. It’s great to know that you were impressed with eCarOne and our professionalism. We appreciate your kind words, and we'll be sure to pass along your praise to Kim. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new Lexus!

September 24, 2024

Quick and easy process. Great service! Highly recommend! Thank you for making the car-buying experience pleasant. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

eCarOne responded

Thank you so much for your positive feedback and for choosing eCarOne for your BMW purchase! We're thrilled to hear that you found the process quick and easy, and that our team provided great service. Your recommendation means a lot to us, and we're glad we could make your car-buying experience pleasant. Enjoy your new BMW, and feel free to reach out if you need anything in the future!

September 24, 2024

Best experience ! It was hassle free easy and very quick the cars on lot were in immaculate condition and priced very competitively. More

by Its-me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had the best experience with us and found the process hassle-free, easy, and quick. It’s great to know that you appreciated the immaculate condition of our cars and their competitive pricing. Your satisfaction is our top priority, and we truly value your kind words. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new BMW!

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