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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,641 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,641 reviews

December 10, 2024

I had a great experience at eCarOne! I worked with Kim to get my car and the process was smooth and easy! I highly recommended them !!! More

by marinafouad95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Boshra one the one who recommended us to come
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your great experience! We’re thrilled to hear that Kim made your car-buying process smooth and easy. Providing an effortless experience is always our goal, and we’re so glad we achieved that for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Best regards, The eCarOne Team

December 10, 2024

Dan at eCarOne was so helpful with me trying to purchase a car 8 hours away. We worked on the phone and using text messages. When I flew into town, he offered to arrange transportation for me to get to th More

by AudiFan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re so glad to hear that Dau made your out-of-state Audi purchase smooth and seamless, even with the long distance involved. It’s fantastic that he went above and beyond to ensure your trip was well-organized, and we’re happy to know you felt well-treated by everyone you worked with at the dealership. We truly appreciate your 5-star review and hope you’re enjoying your new Audi. If you need anything in the future, we’re always here to help! Best regards, The eCarOne Team

December 10, 2024

Tanner and the whole dealership were great to work with and even made it pleasant for our 4 year old around the dealership! More

by caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re so glad to hear that Tanner and the whole team made your Tesla purchase enjoyable and even kept your 4-year-old entertained around the dealership! Creating a welcoming environment for all of our customers is something we strive for, and we’re thrilled to know we made the process pleasant for you and your family. Enjoy your new Tesla, and if you ever need anything, don’t hesitate to reach out. We look forward to assisting you again in the future! Best regards, The eCarOne Team

December 08, 2024

This was the easiest car buying experience ever! I found the car online made sure it was still available about 10am. Everything was processed online and I picked the car up at 4pm and was on my way! More

by Breda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that your BMW purchase was so easy and efficient, from checking availability to driving off just a few hours later. Kim’s friendly, no-pressure approach and Ash’s thorough explanation of warranties are exactly what we aim for in every transaction. We’re so glad to hear you’re happy with your BMW and look forward to assisting you again in the future! Best regards, The eCarOne Team

December 08, 2024

Great salesman - Trevor. No pressure and I was glad that I did not have to go thru negotiation process More

by Edcar1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert (Trevor) Trpkosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that Trevor made your Infiniti purchase smooth and stress-free, especially without the pressure of negotiation. At eCarOne, we strive to provide a straightforward and enjoyable car-buying experience, and we’re so glad we could deliver that for you. Enjoy your new Infiniti, and don’t hesitate to reach out if you need anything in the future! Best regards, The eCarOne Team

December 07, 2024

Very easy transaction. Kim and I made the whole deal via text as I am out of state. When we arrived to take delivery they had us in and out within an hour. More

by Jeffwatt76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Jeff, Thank you for sharing your experience! We’re thrilled to hear that Kim made your Lexus GX purchase so easy, especially with everything arranged remotely via text. It’s great to know that your delivery was smooth and efficient, getting you in and out in under an hour. We truly appreciate your business and hope you’re enjoying your new vehicle. If you need anything in the future, don’t hesitate to reach out—we’re always here to help! Best regards, The eCarOne Team

December 07, 2024

Easy, no pressure and professional experience. Love my new car! Will be back and telling all our friends. Thank you Adam. More

by Davido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re so glad to hear that Adam and our finance team made your car-buying process easy, professional, and pressure-free. It’s wonderful to know you’re loving your new car, and we truly appreciate your recommendation to your friends. We look forward to serving you again in the future—enjoy your new ride! Best regards, The eCarOne Team

December 07, 2024

Very helpfull with providing information and answering questions. Had a large selection of cars to choice from. More

by patsreads
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re glad to hear that Tanner was helpful in providing the information you needed and answering all your questions. It’s great to know you were able to choose from our large selection of cars, ensuring you found the right one for you. If you need anything in the future, we’re always here to assist. Enjoy your new Tesla! Best regards, The eCarOne Team

December 06, 2024

Excellent place to purchase clean used cars just make sure that you are aware of the extra prep charges beforehand. More

by rdm
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

eCarOne responded

Thank you for your feedback and for choosing eCarOne! We're thrilled to hear you had a positive experience with Paul and Ash and that you appreciate the quality of our vehicles. Transparency is important to us, and we’ll use your feedback as an opportunity to improve. If you have any questions or concerns, feel free to reach out. Enjoy your new car, and we look forward to assisting you again in the future!

December 05, 2024

Mamadi was great. I had random questions over a 4-5 day period and he was patient and pleasant. The vehicle was as described and so far so good, I’ve only had it for More

by Hkell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamadi Mballow
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Dec 06, 2024 -

eCarOne responded

Thank you for taking the time to share your experience and for choosing eCarOne for your BMW purchase! We're thrilled to hear that Mamadi provided patient and pleasant assistance over the course of your questions—he's truly dedicated to making the car-buying process as smooth as possible. We appreciate your constructive feedback regarding the wait time for signing documents. We understand how valuable your time is and will use your insights to continue improving our processes. Your comments will help us ensure a more seamless experience for future visits. We're glad to know the vehicle met your expectations and that our finance team delivered efficient service once the paperwork was ready. If you need anything at all, don't hesitate to reach out. We look forward to seeing you again and appreciate your recommendation of Mamadi! Enjoy your new BMW! The eCarOne Team

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