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eCarOne

Plano, TX

4.8
2,492 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,492 reviews

July 16, 2022

Attentive salesmen are at this location. Good responding to calls and texts. Would use again. More

by swlnalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Flores
Jul 18, 2022 -

eCarOne responded

Thank you for trusting our team for all of your automotive needs! See you next time at eCarOne.com!

July 15, 2022

This is my fourth vehicle from eCarOne and I can't say enough good things about these guys. Everyone at eCarOne is such a pleasure to work with. Elias is always my salesman and always makes sure I'm taken More

by Steve1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer Hamdi
Jul 18, 2022 -

eCarOne responded

Thank you for trusting the eCarOne team with your loyal business! Elias & the team are honored to receive your support and look forward to seeing you again next time. Take care!

July 13, 2022

Ben was good until after the sale. Issues immediately arise with my vehicle and he was terrible. He only cared if I gave him a good review. I got in touch with his supervisor who is go More

by lisa.pesata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Flores
Jul 26, 2022 -

eCarOne responded

Hi Lisa I am sorry that there was a warranty-related issue with your vehicle. I do know that we went out of our way to accommodate you in the quickest way possible and covered shipping for you out of our pocket because the manufacturer's warranty would not cover it for you. I do not feel this is a fair review for Benjamin as there was nothing that he could do to speed up repairs by a service department or the speed at which the car was shipped back to you.

Jul 26, 2022 -

lisa.pesata responded

The car was never shipped to me. The car is still under the factory warranty. You don’t have your information correct. I haven’t taken it in for any repairs. 😞

July 11, 2022

Such an amazing experience to work with one of the most professional car dealerships ever More

by Armando nava jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

eCarOne responded

Wow, thank you for the kind review, Armando! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The eCarOne Team

July 09, 2022

Amazing experience. From initial inquiry to final purchase, the process was smooth and easy. Will definitely purchase from them again. More

by michael d mosca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

eCarOne responded

Hi Michael, thank you for sharing your review! We look forward to seeing you next time at eCarOne.com! We look forward to seeing you next time!

July 09, 2022

Ken was fantastic! Great experience overall, everyone was courteous and professional. Great selection of cars at a very competitive price. More

by Rahulmane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Masoud Rahmani, Ken Workman
Jul 18, 2022 -

eCarOne responded

Thank you for taking the time to share your 5-stars, Rahulmane! We look forward to seeing you next time at eCarOne.com!

July 07, 2022

Great service! Ken was our sales guy & was never pushy. He made sure we saw each car we asked about & was never rushing us. Everyone that we had spoken to was very More

by taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Workman
Jul 18, 2022 -

eCarOne responded

Hi Taylor, thank you for taking the time to share your experience working with Ken at eCarOne.com! We're so happy that he provided you with a seamless purchase! We look forward to seeing you next time!

July 07, 2022

Johnny was great to work with and he made the car buying process quick and painless. Definitely recommend eCar One! More

by avote21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

eCarOne responded

Thank you for recommending eCarOne.com! We're so happy that Johnny provided you with an excellent purchase experience! We look forward to seeing you next time!

July 06, 2022

Excellent experience! Everyone was attentive and pleasant. I absolutely love my new car. My salesman Ash was well prepared for my visit and handled everything expeditio More

by cherubw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

eCarOne responded

Thank you for the wonderful feedback! We're thrilled to hear you're loving your new vehicle and we hope to see you again next time here at eCarOne!

July 04, 2022

I had an excellent experience with the purchase of my car which I just received 7/2/2022. Johnny, my salesman, was friendly and professional and made the entire process easy. He made himself available to me More

by Lynnie.norris
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Masoud Rahmani
Jul 18, 2022 -

eCarOne responded

Hi Lynnie, thank you for recommending Johnny and Masoud! We're so happy that they both provided you with an excellent purchase experience! We hope you enjoy your new ride and look forward to seeing you next time at eCarOne.com!

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