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eCarOne

Plano, TX

4.8
2,565 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,565 reviews

October 25, 2024

From start to finish Tanner was super professional and exercised a ton of patience throughout the sale. He was very informative, straight forward, and helpful. I highly recommend him to anyone looking to More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

eCarOne responded

Thank you, Kat, for the wonderful review! We’re thrilled to hear that Tanner’s professionalism, patience, and straightforward approach made your car-buying experience a great one. He’s always dedicated to keeping clients informed and comfortable throughout the process. We appreciate your high recommendation and are grateful you chose eCarOne. Enjoy your new car, and we look forward to serving you again in the future!

October 25, 2024

Paul was an excellent sales agent. He was attentive to details and quick to respond to our questions. There was no pressure, and he was very patient. His professionalism and friendly d More

by Ryan Vancura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

eCarOne responded

Thank you, Ryan, for sharing your experience with us! We're delighted to hear that Paul’s attention to detail, responsiveness, and no-pressure approach made for a positive and enjoyable car-buying experience. His professionalism and friendly demeanor truly shine, and we're thrilled he could recommend an outstanding option that worked for you. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing eCarOne!

October 25, 2024

I had a great experience at this dealership. No pressure and very knowledgeable and Informative. More

by Sbm3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

eCarOne responded

Thank you for the fantastic feedback! We're delighted to hear that your Tesla purchase was a pressure-free, informative experience. Our team takes pride in offering knowledgeable service, and it’s wonderful to know we could make your visit a great one. Enjoy every drive in your new Tesla, and thank you for choosing eCarOne!

October 24, 2024

Great experience, Kim is by far the best person to work with! Extremely patient, and worked hard on my behalf to reach an acceptable deal. Highly recommend! More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

eCarOne responded

Thank you, Rob, for the fantastic review! We’re thrilled to hear that Kim made your experience at eCarOne such a positive one. Her dedication and patience truly set her apart, and it’s wonderful to know she could help you reach a great deal. We appreciate your high recommendation and look forward to seeing you again in the future. Enjoy your new vehicle!

October 22, 2024

Jared was great! Very friendly and helpful. He worked with me on the phone as I live in another city. Answered all of my questions of the car and the financing portio More

by JTabor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

eCarOne responded

Thank you so much for sharing your experience! We're thrilled to hear that Jared provided such excellent service, even from a distance. It's wonderful that he could answer all of your questions and make the process smooth for you. We're glad you love your new Jeep Renegade, and we truly appreciate your recommendation to your friends. Enjoy your new ride, and thank you again for choosing eCarOne!

October 20, 2024

I wasn’t going to bother with a review because after all, I bought a car. But eCar kept bothering me for a review so here are my honest thoughts. The car dealer was really rude and short to me, not givin More

by unhappy_camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mamadi Mballow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

eCarOne responded

Thank you for sharing your honest feedback with us. We truly regret that your experience with eCarOne did not meet the standards of service we strive to provide. It’s disappointing to hear that you felt the sales representative was unprofessional and didn’t give you the attention you deserved. Your concerns regarding the communication, especially about warranties and the overall approach during your visit, are taken seriously, and we sincerely apologize for the frustration this caused. We value each of our customers, and it's clear we fell short during your visit. Please know that we are actively working to address this internally to ensure it doesn't happen again. If you're open to it, we'd appreciate the opportunity to discuss your experience further and see how we can make things right. I can be reached at 972-403-4702. Thank you again for your feedback, and we hope to have the chance to improve your impression of eCarOne in the future.

October 20, 2024

This was the most smooth and low pressure car buying experience I have ever experienced! Our sales rep, Bryan, was helpful with every aspect of finding the best car for us! We also were happy with the More

by Kelly O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

eCarOne responded

Kelly, Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Bryan made the process of finding and purchasing your BMW smooth and enjoyable. It’s great to know that you appreciated the low-pressure approach and quick paperwork process—two things we work hard to prioritize. We’re so glad Bryan could provide the attentive and helpful service you deserve, and we truly appreciate your recommendation of eCarOne. Enjoy your new BMW, and we’re here if you need anything down the road!

October 19, 2024

Absolutely loved the way i was treated and told everything clearly! Made the process so smooth i highly recommend! More

by Leorohan10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

eCarOne responded

Leo, Thank you for your kind words and for recommending us! We're thrilled to hear that Paul made the process of purchasing your Denali so smooth and clear. It's great to know you felt well-treated throughout your experience with us. We appreciate your trust in eCarOne and look forward to assisting you in the future. Enjoy every moment in your new Denali!

October 18, 2024

Process was pretty straightforward, was able to get a lot done through text before needing to drive down there which helped save some time. Appreciate Jared and the finance team for their work! More

by jgojgo
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
Oct 18, 2024 -

eCarOne responded

Thank you for the great review! We're thrilled to hear that the process was straightforward and that handling much of it via text helped save you time. Jared and the finance team will be glad to hear about your appreciation for their work! Enjoy your Jaguar, and thank you for choosing eCarOne. Let us know if we can assist you with anything in the future!

October 17, 2024

Easiest car buying experience, start to finish. Quick communication, transparent pricing, and great pricing. Highly recommend. More

by DAKOTAWILLIAMS721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

eCarOne responded

Dakota, Thank you for sharing your feedback! We’re thrilled to hear that you had such an easy and seamless experience purchasing your BMW with Paul and Adam. Quick communication and transparent pricing are exactly what we aim for, and it’s great to know we delivered on that. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your BMW, and please don’t hesitate to reach out if you need anything!

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