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eCarOne

Plano, TX

4.8
2,640 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,640 reviews

December 28, 2024

My experience at eCarOne set a new standard for car buying. Their customer-first approach was evident in every interaction, with each team member treating me as their top priority. Their proven process More

by Larry Jesudowich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you so much, Larry, for this incredible review! We're thrilled to hear that Johnny, Ash, and the eCarOne team exceeded your expectations and set a new standard for your car-buying experience. Providing a client-focused, pressure-free, and enjoyable process is exactly what we aim for, and it’s wonderful to know you felt prioritized every step of the way. We're also glad our competitive pricing and haggle-free approach made your Audi purchase straightforward and stress-free. Your trust means the world to us, and we can’t wait to welcome you back for your next vehicle. Thank you for choosing eCarOne! 🚗✨

December 25, 2024

Typical dealership. They jack up the price with undesired add-ons like GPS, paint and interior protection but don't provide warranty or any information on those protecti More

by OutofStateAutoShopper.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

eCarOne responded

Thank you for your feedback. We’re glad to hear the process was fairly painless, but we regret that the add-ons and lack of detailed information left you feeling less than satisfied. At eCarOne, transparency and a seamless customer experience are top priorities, so we appreciate your input and will use it to improve how we present and explain optional protections. If you have any questions about the add-ons or need clarification, please don’t hesitate to reach out. We value your business and hope to provide an even better experience in the future. 🚗

December 24, 2024

Looking for a stress free buying experience? Look no further than ECarOne. Jarred Otte was awesome to work with. More

by alex.acosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you, Alex, for your fantastic review and for choosing eCarOne for your Tesla purchase! We’re thrilled that Jarred Otte provided a stress-free and enjoyable buying experience for you. Coming from an automotive industry professional, your feedback means even more to us—it’s always great to hear we’re meeting the mark from someone in the field. We truly appreciate your kind words and look forward to assisting you again in the future! 🚗✨

December 24, 2024

Working with Adam and eCarOne was great and easy! I did everything online and had a smooth and painless purchase and they even worked with me to deliver the car in time for Christmas! More

by jason.L.brothers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

eCarOne responded

Thank you for your wonderful review! We're thrilled to hear that Adam and the eCarOne team made your online car-buying experience smooth and painless. Delivering your vehicle in time for Christmas was our pleasure—it’s always special to be part of such meaningful moments. We truly appreciate your kind words and hope you’re enjoying your new car. Happy holidays, and we look forward to serving you again in the future! 🎄🚗✨

December 24, 2024

Bryan was FANTASTIC. Throughout the whole process he was transparent, kind, friendly, and willing to answer any and all questions. Upon my arrival to eCar One, he maintai More

by victorianwachukwu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you, Victoria, for this amazing review! We're thrilled to hear that Bryan provided such a transparent, kind, and friendly experience throughout your Mercedes purchase. His professionalism and willingness to answer all your questions truly embody the eCarOne standard of service. We’re also delighted that Ash made finalizing your paperwork an enjoyable and lighthearted experience while ensuring you had all the details you needed. Your recommendation means so much to us, and we’re so thankful you chose eCarOne. Enjoy your Mercedes, and we look forward to assisting you again in the future! 🚗✨

December 23, 2024

Kim Tran was awesome! She was very courteous, professional and did everything she said she was going to do! All around great experience. More

by JJamesP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We're delighted to hear that Kim Tran provided you with such a courteous and professional experience during your Mercedes-Benz purchase. At eCarOne, we pride ourselves on delivering on our promises, and it’s great to know Kim exceeded your expectations. We truly appreciate your business and look forward to serving you again in the future! 🚗✨

December 23, 2024

This dealership gives me Apple Store vibes, it’s the ultimate car bar. The set up is professional and the process is so simple. This has been the smoothest and fastest car buying experience I’ve ever ha More

by Clarissa Phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you, Clarissa, for the incredible review! We love the comparison to an Apple Store and the "ultimate car bar"—what a compliment! We're thrilled that Kim, your Client Advisor, and our streamlined process made this the smoothest and fastest car-buying experience for you. It’s even better to know we had your dream car waiting for you! We're so glad you enjoyed your time at eCarOne, and we can’t wait to help you again in the future. 🚗✨

December 21, 2024

The process was very easy as always. This is our 5th car from ECarOne. Jared was very helpful and was willing to work with us on our decision making. We will go back to ECarOne when we n More

by Ekivanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you so much for your loyalty and for trusting us with your 5th car purchase from eCarOne! We're thrilled to hear that Ash and Jared made your BMW buying experience smooth and enjoyable. Jared’s willingness to assist with your decision-making reflects our commitment to making every visit seamless. We truly appreciate your continued support and look forward to helping you with your next car purchase—again! 🚗🎉

December 20, 2024

Tanner was knowledgeable, warm and professional. I have bought many used cars, and eCarOne has the process right. More

by J469
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you for the fantastic feedback! We're thrilled to hear that Tanner's knowledge, warmth, and professionalism made your Volvo purchase a great experience. At eCarOne, we strive to perfect the car-buying process, and it means a lot to know we hit the mark for you. We truly appreciate your business and look forward to assisting you with any future vehicle needs! 🚗

December 19, 2024

Had a great experience here! Ken was friendly and straightforward. I do wish I had known there were some required protection packages not included in the online price, but I stil More

by Kia Buyer in Plano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

eCarOne responded

Thank you for sharing your experience! We're glad to hear that Ken's friendly and straightforward approach made a positive impact during your visit. We appreciate your feedback about the protection packages and will work on improving our transparency to ensure all details are clear upfront. We're thrilled you still felt it was a good deal, and we look forward to assisting you again in the future! 🚗

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