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eCarOne

Plano, TX

4.8
2,565 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,565 reviews

November 03, 2024

Johnny was a great guy. He was attentive and made everything ready before I got to the car shop. The finance guy was great as well. He did all he could to make me happy More

by Lalaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamdy Aboelhasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lear Hillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Lalaa! We're so glad to hear that Johnny provided attentive service and made sure everything was ready for you before you arrived at the dealership. It’s great to know that our finance team also worked hard to ensure your satisfaction. We appreciate you choosing eCarOne for your Mercedes purchase and are thrilled that you had such a positive experience. Enjoy your new car, and we look forward to helping you again in the future!

November 02, 2024

I was a first time online buyer and my salesman Dau and Ecarone were great. Dau helped me in every step of the process without asking. I was able to get all my needs met in a very fast process. I actually More

by Serenity0613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you so much for your thoughtful review! We're thrilled to hear that Dau and the team at eCarOne made your first online car-buying experience smooth and stress-free. It's great to know that Dau was there to guide you through every step and kept things moving at your pace. We pride ourselves on providing quality service, and we’re so happy you’re pleased with your new Mercedes. Enjoy your car, and thank you for trusting eCarOne! We look forward to serving you again in the future.

November 02, 2024

Johnny Tran was our salesperson. He found the right car within our budget. The buying experience was painless. The best car dealer in the Metroplex. More

by Dexter Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Dexter! We’re so glad to hear that Johnny Tran helped you find the perfect Mercedes within your budget and made the buying experience seamless. At eCarOne, we strive to provide the best service in the Metroplex, and it’s great to know we met your expectations. Enjoy your new car, and we look forward to assisting you again in the future!

November 02, 2024

Kim did a great job with answering my questions and making sure I was getting the car I expected. More

by amskhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your kind review! We're so glad to hear that Kim did a great job answering your questions and ensuring you got the car you expected. At eCarOne, we always strive to provide excellent customer service, and it’s wonderful to know Kim was able to make your experience positive. Enjoy your new car, and we hope to serve you again in the future!

November 01, 2024

I had an excellent experience buying my car here! Ahmad (Adam) and Vinh made the entire process smooth and stress-free. They were knowledgeable, friendly, and went above and beyond to ensure I was co More

by Levihaxhiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful review, Levi! We’re so glad to hear that Ahmad (Adam) and Vinh made your car-buying experience smooth, stress-free, and enjoyable. At eCarOne, we believe in providing a transparent and pressure-free experience, and it’s great to know that they went above and beyond to ensure you were comfortable with your purchase. We truly appreciate your recommendation, and we look forward to serving you again in the future. Enjoy your new car!

November 01, 2024

Everything about my experience was wonderful, selection and attentiveness was great. The only problem was that the advertised price was not the actual price. On or about 9 or 10 there was a reference to de More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your feedback, Mark! We’re so glad to hear that your overall experience was wonderful and that you appreciated our selection and attentiveness. We sincerely apologize for the confusion regarding the pricing and dealer add-on items. We understand how important transparency is, and we’ll work to make sure pricing details are clearer for future customers. Your feedback helps us improve, and we truly appreciate you bringing this to our attention. We hope you’re enjoying your new vehicle, and we’re here to assist with anything else you may need in the future!

October 31, 2024

Absolutely stellar- Mamadi was amazing, patient, attentive and didn’t try to pressure anyone into a deal but instead guided you. The dealership was also very organized, I felt taken care of and the More

by Garylj90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mamadi Mballow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you so much for your fantastic review, Gary! We’re thrilled to hear that Mamadi made your experience stellar with his patient, attentive, and pressure-free approach. At eCarOne, we pride ourselves on being organized and efficient, and it’s great to know you felt well taken care of throughout the process. We truly appreciate your high recommendation and are grateful for your trust. Enjoy your new car, and we look forward to helping you again in the future!

October 30, 2024

Tanner was efficient, kind, and extremely understanding. He made everything super easy for us and we’re so happy with our purchase. More

by valencia.dain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful review, Valencia! We’re so glad to hear that Tanner made your car-buying experience easy and enjoyable. His efficiency, kindness, and understanding are exactly what we aim to provide to our customers. We're thrilled that you're happy with your purchase, and we appreciate you choosing eCarOne. Enjoy your new car, and we hope to assist you again in the future!

October 28, 2024

Great selection of well taken care of cars. I was very pleased with the quick and professional service I received. I came in knowing the car I wanted from the website. Jared got me into it fo More

by Highwaygod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

eCarOne responded

Thank you for your great review! We’re so happy to hear that Jarred made your experience smooth and efficient from start to finish. It’s fantastic that you found the car you wanted on our website and were able to get into a test drive so quickly. We pride ourselves on having a top-quality selection of vehicles, and it’s great to know you were pleased with the condition of your car. We also strive to make the financing process as fast and simple as possible. Enjoy your new car, and we look forward to serving you again in the future!

October 25, 2024

Big shout out to Tanner! Made it so quick and easy to get in our dream car. He was a pleasure to work with so if you’re shopping for a ride, let him hook you up! More

by Tony P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

eCarOne responded

Thank you, Tony! We’re thrilled to hear Tanner made your Tesla purchase quick and easy—just the way it should be for a dream car! He's dedicated to making the process smooth and enjoyable, so it's great to know he delivered for you. Enjoy every mile in your new Tesla, and thanks for choosing eCarOne!

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