eCarOne

eCarOne responded

Thank you for sharing your feedback, Michael, and congratulations on your Volvo purchase from eCarOne! We truly appreciate your honesty and regret that aspects of your experience didn’t meet expectations. While we’re glad to hear that Vinh was responsive, we’re sorry for the challenges you faced regarding the roof racks and locking lug bolts. Your input about pricing transparency and communication is invaluable, and we will work to improve in these areas. If there’s anything further we can do to assist, please don’t hesitate to reach out. We hope you enjoy your new Volvo and give eCarOne the opportunity to provide a smoother experience in the future.

eCarOne responded

Thank you for your wonderful review, Gary, and congratulations on your F-250 purchase! We're delighted to hear that Bryan, Ash, and the team provided you with excellent customer care from start to finish. It’s always our goal at eCarOne to make the entire process seamless and enjoyable. We truly appreciate your trust and look forward to assisting you again when it’s time for your next vehicle. Enjoy your F-250, and thank you for choosing eCarOne! 🚙✨

eCarOne responded

Dear Miriam, Thank you so much for your kind words and for choosing eCarOne for your Infiniti purchase! We’re thrilled to hear that Ken and Ash made your car-buying experience simple and stress-free. At eCarOne, we pride ourselves on creating a no-pressure environment, and it’s wonderful to know that Ken’s straightforward approach and the entire team’s efforts resonated with you. We’re especially grateful that you’ve already recommended us to others—that’s the highest compliment we could receive. Your satisfaction means the world to us, and we’re delighted to have been part of your journey to finding the perfect ride. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your trust and support, Miriam! Enjoy your Infiniti, and we hope to see you again soon. Warm regards,The eCarOne Team

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your Mercedes-Benz purchase! We’re delighted to hear that Dau and the team made the buying process smooth and enjoyable for you. At eCarOne, we aim to provide exceptional service and ensure every customer leaves satisfied, so your kind words mean a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your trust, and we hope you enjoy your new Mercedes-Benz! Warm regards, The eCarOne Team

eCarOne responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Paul and our dedicated backroom staff went above and beyond to assist you, even staying late to ensure everything was taken care of. At eCarOne, we strive to provide exceptional service, and your feedback truly motivates us. We look forward to welcoming you back in the future! Safe travels in your new vehicle! 🚗✨

eCarOne responded

Thank you for sharing your experience! We're thrilled to hear that Trevor provided you with excellent service during your Mercedes-Benz purchase. His great follow-up, quick responses, patience, and low-pressure approach are exactly what we strive for at eCarOne. We’re so glad you found the process easy and straightforward and appreciate you taking the time to leave this kind review. Enjoy your Mercedes, and we look forward to serving you again in the future! 🚗✨

eCarOne responded

Thank you for your fantastic feedback! We're thrilled to hear that Paul and Ash made your Tesla purchase the best car-buying experience you've ever had. At eCarOne, we strive to provide friendly, knowledgeable, and helpful service every step of the way. We truly appreciate your kind words and look forward to assisting you again in the future! 🚗✨

eCarOne responded

Thank you so much, Larry, for this incredible review! We're thrilled to hear that Johnny, Ash, and the eCarOne team exceeded your expectations and set a new standard for your car-buying experience. Providing a client-focused, pressure-free, and enjoyable process is exactly what we aim for, and it’s wonderful to know you felt prioritized every step of the way. We're also glad our competitive pricing and haggle-free approach made your Audi purchase straightforward and stress-free. Your trust means the world to us, and we can’t wait to welcome you back for your next vehicle. Thank you for choosing eCarOne! 🚗✨

eCarOne responded

Thank you for your feedback. We’re glad to hear the process was fairly painless, but we regret that the add-ons and lack of detailed information left you feeling less than satisfied. At eCarOne, transparency and a seamless customer experience are top priorities, so we appreciate your input and will use it to improve how we present and explain optional protections. If you have any questions about the add-ons or need clarification, please don’t hesitate to reach out. We value your business and hope to provide an even better experience in the future. 🚗

eCarOne responded

Thank you, Alex, for your fantastic review and for choosing eCarOne for your Tesla purchase! We’re thrilled that Jarred Otte provided a stress-free and enjoyable buying experience for you. Coming from an automotive industry professional, your feedback means even more to us—it’s always great to hear we’re meeting the mark from someone in the field. We truly appreciate your kind words and look forward to assisting you again in the future! 🚗✨