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eCarOne

Plano, TX

4.8
2,741 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,741 reviews

May 10, 2024

Quick, easy, fully remote. Very satisfied with the service, quick response time and my new car! More

by Cooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that Jared made your Tesla purchase quick, easy, and seamless—all fully remote. Providing excellent service and a smooth process is always our goal, and we’re so glad you’re enjoying your new car. If you ever need anything in the future, don’t hesitate to reach out. Congratulations again on your Tesla! Best regards, The eCarOne Team

May 09, 2024

Fantastic experience buying my new vehicle. Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 mi More

by DHZN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

eCarOne responded

Thank you for sharing such a thoughtful review! We’re thrilled to hear that Tanner made your Polestar purchase a fantastic experience, especially with it being your first EV and from 700 miles away. Tanner’s patience, kindness, and support truly shine in moments like these, and we’re so glad he provided the reassurance you needed throughout the process. We’re also happy to know the delivery exceeded your expectations, getting your new vehicle to you so quickly! It means a lot to us that this was your best car-buying experience yet, and we’re grateful for your kind words. Congratulations on your Polestar, and please don’t hesitate to reach out if you need any further assistance. Enjoy your new EV! Best regards, The eCarOne Team

May 09, 2024

The negative reviews I read about eCarOne ended up being true - they did require some questionably valued add-ons for all cars they sell. In my opinion this is an example of what people view as a sneaky sal More

by OriDog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

eCarOne responded

Thank you for sharing your feedback. We’re truly sorry to hear about your concerns regarding the required add-ons during your visit to eCarOne. Transparency and providing a positive experience are priorities for us, so it’s disheartening to hear that you felt otherwise. The additional products and services, such as Permaplate, are intended to provide long-term value and protection for our vehicles. However, we understand that this may not align with everyone’s expectations, and we always aim to communicate these details as clearly as possible. We appreciate your kind words about our facility and team and take your concerns seriously. If you would like to discuss this further, please don’t hesitate to reach out to me directly at [contact information]. Your feedback is invaluable as we continue to improve our processes. Sincerely, The eCarOne Management Team

May 07, 2024

I flew to Dallas just to check out this car, and hopefully drive back with it. Tanner was awesome. It was supposed to be later in the day but Tanner made it happen. I was on a mission and Tanner did More

by 718Tri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you so much for your amazing feedback! We’re thrilled to hear that you flew to Dallas with the goal of driving away with your new Porsche, and that Tanner was able to make it happen for you. It’s great to know that he went above and beyond to ensure you had a smooth and enjoyable experience. We’re delighted that your overall experience at eCarOne was amazing. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new Porsche, and thank you again for choosing eCarOne!

May 07, 2024

They are super professional and go above and beyond to try and get our questions answered. More

by phap.ung
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

eCarOne responded

Thank you for your kind words! We’re delighted to hear that Ahmad and our team provided a professional experience and went above and beyond to answer all your questions. Your satisfaction is always our top priority, and we’re thrilled you had such a positive experience with your Land Rover purchase. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future! Best regards, The eCarOne Team

May 04, 2024

Very clear, easy website, very nice people, Tanner was my salesman, he was very detailed, I definitely recommend Ecarone to my friends More

by Oday Hatem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you so much for your wonderful review! We’re delighted to hear that you found our website clear and easy to navigate during your Mercedes purchase. It’s fantastic to know that Tanner provided you with detailed and friendly service. We greatly appreciate your recommendation to your friends, and we’re here to assist them just as we did for you. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new Mercedes, and thank you again for choosing eCarOne!

May 03, 2024

Easiest car purchase ever! The car is beautiful and the process was transparent! We will be back! More

by Mcqueenbee22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with Paul during your Jaguar purchase was the easiest car buying process you’ve ever had. It’s wonderful to know that you found the car beautiful and appreciated the transparency throughout the process. We can’t wait to welcome you back for your next purchase! If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. Enjoy your new Jaguar, and thank you again for choosing eCarOne!

May 02, 2024

Paul was very understanding and patient he was awesome with working with me. I recommend doing business with him and send others his way he made the process so easy. Thank you Paul for everything. More

by Charlottehousewives911@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

eCarOne responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Paul during your BMW purchase. His understanding and patience truly make a difference, and we’re glad he could make the process easy for you. We appreciate your recommendation and are grateful that you would send others his way. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new BMW, and thank you once again for choosing eCarOne!

May 01, 2024

I have nothing to write, but you are welcome to post my review despite this. More

by Gertrude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
Oct 15, 2024 -

eCarOne responded

Thank you so much for your feedback! We’re thrilled to hear that you had a great experience with Tanner and that he made your purchase of the Tesla enjoyable. It’s wonderful to know that you found our dealership easy to work with and appreciated our selection of vehicles.

May 01, 2024

I was very pleased that the process that the dealer and the customer service representative who I work with were able to help me with. I was hesitant to buy a car that I had not seen myself and they help m More

by Rommec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zara Al-Shaibani
Oct 15, 2024 -

eCarOne responded

Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience with Ash and our team during your purchase of the Audi. It’s great to know that we could help guide you through the process, especially with your initial hesitations. We truly appreciate your trust in us, and we’re more than happy to keep an eye out for the specific type of vehicle you’re looking for when it’s time to replace your second vehicle. Your satisfaction is our priority, and we’re here to assist you every step of the way. Enjoy your new Audi, and thank you again for choosing eCarOne! We look forward to helping you with your future purchases.

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