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eCarOne

Plano, TX

4.8
2,679 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,679 reviews

April 11, 2024

Kim was amazing. She knew the vehicles inisde and out. She made purchasing my new vehicle quick and painless. Highly recommend Kim!!! More

by Lhammel10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Kim and the team took great care of you. Congrats on your new Audi. Hope to see you again in the future.

April 11, 2024

Wonderful experience with eCarOne. From the salesman to the finance team. Thanks for all you did. More

by 4grins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Yuen
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Chris and the team took great care of you. Congrats on your new BMW. Hope to see you again in the future.

April 08, 2024

Had a great experience buying with eCarOne. Kim went over and above to help me get the car. Really appreciated her help and quick communication. The test drive was great as they let you have th More

by John Farrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Kim and the team took great care of you. Congrats on your new Audi. Hope to see you again in the future.

April 07, 2024

1000/10 recommend Adam! He made the process go short, easy, and simple. If your in the market definitely go to Adam! More

by Adamaris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Adam and the team took great care of you. Congrats on your new Genesis. Hope to see you again in the future.

April 03, 2024

Great experience and knowledgeable staff. They were more than fair buying my trade in and the closing was easy and fast. 5 stars! More

by Carbuyer01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Vinh and the team took great care of you. Congrats on your new Tesla. Hope to see you again in the future.

April 03, 2024

This was a great buying experience! The process was no pressure, quick, streamlined, and easy. Adam, my salesman, was no pressure and was there when I needed him and was a pleasure to More

by MSCHACHLE81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Adam and the team took great care of you. Congrats on your new BMW. Hope to see you again in the future.

April 02, 2024

I have not heard from Recon even after written complaint. Management deletes emails without reading or it goes undelivered. There was only one key and they said they cant provide another one, that costed $55 More

by Mitra Navarro
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ash Osman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Yuen
Apr 19, 2024 -

eCarOne responded

Hi Mitra, we have actually replied to you about this situation. Your salesman spoke to you about the number of keys before you purchased the vehicle, this is part of his process during delivery. He also walked through the entire vehicle with you in great detail before you took it home to ensure the condition of the vehicle was agreeable. We are sorry about your frustrations but unfortunately, most of what you have described is not accurate. We hope you enjoy your new vehicle.

April 02, 2024

Adam was knowledgeable, courteous and thorough. If you’re in the market for a vehicle go see Adam for a great car buying experience. More

by Cristy Huston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Adam and the team took great care of you. Congrats on your new Genesis. Hope to see you again in the future.

April 01, 2024

Vinh Le was excellent to work with and very thorough! I would recommend this dealership and salesman. Vinh made the process easy, I traveled from another state so we communicated by phone a lot and he fo More

by Magymargaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Vinh and the team took great care of you. Congrats on your new BMW. Hope to see you again in the future.

April 01, 2024

Very fast and very easy. Found the car I wanted online and contacted the deal to purchase. We did everything via phone and email I arrived to test drive and sign papers ver More

by Timothy.harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Vinhand the team took great care of you. Congrats on your new Tesla. Hope to see you again in the future.

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