eCarOne

Jared and the rest of the staff at ECarOne were very informative and friendly. They answered every question, and went out of their way to make this car buying experience as easy as possible. This was a informative and friendly. They answered every question, and went out of their way to make this car buying experience as easy as possible. This was a stress free, car buying experience and we all know how rare that is. More

Loved working with Scott Traylor and Sam Anzalone. This is my 2nd car in 2 years and I'm over the moon excited!! This is my 2nd car in 2 years and I'm over the moon excited!! More

Very clean space, very clean cars, very helpful staff who do not pressure. Also competetive in-house financing is available. Dau was great to work with. do not pressure. Also competetive in-house financing is available. Dau was great to work with. More

Great to see all the positive reviews-mine was not good. When we found the vehicle we wanted, it did get off to a decent start, then rapidly went downhill. We live out of town and asked if we needed t When we found the vehicle we wanted, it did get off to a decent start, then rapidly went downhill. We live out of town and asked if we needed to do anything regarding a license plate. We were told it would be mailed to us. A few weeks later, with no license plate having been sent, we inquired as to the status as the date was running out on our temporary tag. We were advised the ECarOne inspection had expired. Their customer service person emailed us, indicating they’d reached out a couple of times to us, with no response. We never received any communication and ECarOne has yet to produce a text, email or voice mail message to this effect. We were lied to and falsely accused of not responding. So we would have to take our time and pay for the reinspection, necessary because their customer services person failed to do their job-as customer services person. Then we were advised the State needs a copy. We were told they (ECarOne) would send us a Fed Ex envelope for quick turnaround. We said great, but we’re heading out for a long weekend and left the next day. We leave on a Thursday, come back Monday morning, still no Fed Ex envelope. We call them again. Later that day the manager to his credit left me a voice mail, indicating his team dropped the ball on a number of occasions (I’ve saved that voice mail) and would like to make it right by offering us a gift card. Okay, for a $60,000 vehicle, that’s nice but we still don’t have plates and the expiration date is coming quick and they haven’t sent us a FedEx envelope. They send it the next day, and we get license plates the day after the temporary tag expired. One final thing for those of you scoring at home. Because of the multiple snafus, we asked the manager some days ago to look at all the paperwork, to make sure it is line with State law. We’ve not heard back on that let alone a gift card for the $25.00 cost of reinspection and time attendant to all these issues. I didn’t even mention delivery at 11:38 pm at night and my wife and I were awakened to take delivery of the vehicle. Don’t get me started there either-it was ECarOne who hired the moving company to transport the vehicle. More

Dealership was very professional and comfortable. Paul was great and an honest salesman. He did an excellent job for us! I’m truly loving my F pace 300 Edition! Thank you, All! ❤️ Paul was great and an honest salesman. He did an excellent job for us! I’m truly loving my F pace 300 Edition! Thank you, All! ❤️ More

the service and reception were incredible! Ash is the man. he was absolutely straight-up the entire process. I’ll definitely come back. Ash is the man. he was absolutely straight-up the entire process. I’ll definitely come back. More

Our buying experience was amazing. The entire staff was very friendly, understanding, patience & not pushy (which is big for me). The process was quick. The price for the car (Tesla X) The entire staff was very friendly, understanding, patience & not pushy (which is big for me). The process was quick. The price for the car (Tesla X) was very reasonable. Thanks Tina !!! You Rock... I'll definitely recommend eCarOne to everyone. More

it was good experience overall. Was a quick and easy process. Kim Tran was awesome! Was a quick and easy process. Kim Tran was awesome! More

Great cars and great pricing. Customer service was great and made for a very easy and fast transaction. Customer service was great and made for a very easy and fast transaction. More

Excellent customer service. Great dealership! Very nice selection of cars. Johnny was great to work with. Great dealership! Very nice selection of cars. Johnny was great to work with. More