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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,736 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,736 reviews

June 19, 2024

The team made my car purchase easy! Zara was super nice and patient with us as we tried several different cars. More

by Bobbycisneros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zara Al-Shaibani
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Nov 12, 2024 -

eCarOne responded

Thank you, Bobby, for your fantastic feedback! We're so pleased to hear that Zara and the eCarOne team made your Tesla purchase an easy and enjoyable experience. Zara's patience and kindness truly reflect our commitment to ensuring customers find the perfect fit. We appreciate you taking the time to share your experience and hope you enjoy every moment with your new Tesla. Safe travels, and we look forward to assisting you again in the future!

June 17, 2024

From my first contact with the dealership, I had A1 service until closing of the deal. More

by Jimmyguy708@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Jimmy, for sharing your experience with us! We’re thrilled to hear that your Mercedes purchase journey was seamless from start to finish and that you received A1 service throughout. Providing top-tier service is what we strive for at eCarOne, and your satisfaction means the world to us. We hope you enjoy every mile in your new Mercedes, and we look forward to assisting you again in the future!

June 17, 2024

No pressure. Very helpful. Dau was great and we love the auto. It was exactly what we were told it would be. The dealership was very clean. The only surprise More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Alan, for taking the time to share your experience with Dau and the eCarOne team! We're delighted to hear that you appreciated the no-pressure approach and found our dealership clean and welcoming. Most importantly, we’re glad your Infiniti was exactly what you were promised and that you love it! We do apologize for the gas tank not being full and appreciate your understanding—your feedback helps us improve. Thank you for your recommendation, and we look forward to seeing you again in the future. Enjoy your new ride!

June 15, 2024

The process was very smooth and everyone was very friendly and knowledgeable. The truck was great More

by kimot43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Kim, for your wonderful feedback! We’re so happy to hear that Ash and Jarred made your Rivian purchase a smooth and enjoyable experience. It’s great to know you found the team friendly, knowledgeable, and that you're happy with your new truck. We truly appreciate your trust in eCarOne and look forward to assisting you again in the future. Enjoy your Rivian and happy driving!

June 15, 2024

Tanner was the best! ! I got this car all because of him and his great work! More

by Bre Veader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Bre, for your amazing review! We’re so glad to hear that Tanner made such a positive impact on your Mercedes purchase. He truly goes above and beyond for our customers, and we’re thrilled that his hard work helped you drive away in the car you wanted. We appreciate you sharing your experience and look forward to serving you again in the future. Enjoy your new Mercedes!

June 15, 2024

Great dealership and great all around staff! Paul and Ozzie are the absolute best at what they do! More

by alcarter06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Al, for your fantastic review! We're so glad to hear you had a great experience at eCarOne. Paul and Ozzie truly go above and beyond, and we're thrilled they made your Mercedes purchase a memorable one. We appreciate your kind words and are happy to know you enjoyed working with our team. Enjoy your new Mercedes, and we look forward to assisting you again in the future!

June 15, 2024

Paul was super helpful, considerate, and honest! He went above and beyond in helping me find the vehicle I wanted! Then he went the extra mile to get my payments where I needed them. Everyone I enco More

by Cf4lvance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
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Nov 12, 2024 -

eCarOne responded

Thank you so much for your incredible review! We're beyond thrilled to hear that Paul provided you with such a helpful, considerate, and honest experience in finding your perfect BMW and getting your payments just right. It's wonderful to know that everyone at eCarOne made such a positive impression on you. Your kind words mean a lot, and we're so grateful for your trust. We look forward to welcoming you back for any future needs. Enjoy your new BMW, and thank you for making eCarOne your go-to dealership!

June 14, 2024

Chris was great (and patient). The no pressure sales approach is awesome. Would buy another car from eCarOne again. More

by texascrew87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yuen
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Nov 12, 2024 -

eCarOne responded

Thank you for sharing your experience! We're thrilled to hear that Chris provided great service and that you appreciated our no-pressure sales approach. We strive to make the car-buying process as comfortable as possible, and it's wonderful to know you had a positive experience. We'd be happy to assist you again in the future. Enjoy your new BMW, and thank you for choosing eCarOne!

June 14, 2024

We were happy with the low pressure, vehicle selections, and easy going attitudes of eCarOne. Would buy from again. More

by davediki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

eCarOne responded

Thank you, Dave, for your fantastic feedback! We're so glad to hear that you appreciated the low-pressure environment, our selection of vehicles, and the easy-going attitudes of the eCarOne team. We strive to make the car-buying process as stress-free as possible, and it’s great to know you had a positive experience. We’d love to assist you again in the future. Enjoy your BMW, and thanks for choosing eCarOne!

June 14, 2024

Great experience. Got exactly what I was promised. I’m very happy with the Lexus and will be happy to come back. More

by patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zara Al-Shaibani
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Nov 12, 2024 -

eCarOne responded

Thank you, Patrick, for sharing your positive experience! We’re delighted to hear that Ash and the eCarOne team delivered exactly what was promised and that you’re enjoying your new Lexus. Your satisfaction is our top priority, and we’re thrilled to know you’re happy with your purchase. We look forward to welcoming you back in the future. Enjoy your Lexus and safe driving!

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