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eCarOne

Plano, TX

4.8
2,548 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,548 reviews

January 09, 2024

This is a knowledgeable and professional team. We had a very pleasant and smooth experience. More

by Muskaan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton, Sam Anzalone
Jan 09, 2024 -

eCarOne responded

Thank you for leaving this awesome review! We truly appreciate your business. Thank you for choosing eCarOne Plano!

January 08, 2024

This was a stress-free experience that was quick and easy. Kim was great to work with. Would highly recommend her and this dealership! More

by LK84
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

eCarOne responded

We are so glad you are happy with your purchase!! We wish you the best with your families move to Oklahoma!!! Thank you for choosing eCarOne Plano!!

January 08, 2024

I recently purchased a 2023 Rivian R1T from ECarOne, and I have to say, the entire process was incredibly smooth and hassle-free. What set ECarOne apart was their seamless online purchasing experience, maki More

by paul.franks303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

eCarOne responded

Paul you are the best!! Thank you for this awesome review!!! Thank you for choosing eCarOne Plano!!!!

January 08, 2024

This place has it all. Great car selection, atmosphere and service. I highly recommend them. More

by Wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

eCarOne responded

Thank you Wendy!!! We truly appreciate your business!!!

January 06, 2024

Chris was very helpful and polite, made car buying smooth and hassle free from the beginning, loved the car and everyone was accommodating and nice. More

by april
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yuen
Jan 06, 2024 -

eCarOne responded

April we are grateful for your business and thankful that you left this awesome review. Thank you for choosing eCarOne Plano.

January 06, 2024

I hade a great experience. Staff are so helpful and prices are really reasonable. I recommend eCarOne. More

by Mahmoud Mehrjoo
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

eCarOne responded

Mahmoud this is a complete mischaracterization. We provided knowledge of how many keys came with the car upfront and transparently. Over 30 photos were posted, and Kim went over the keys before you completed your purchase. We are completely transparent, and we stand by our honest staff and business model that has provided thousands of cars to clients all over our nation. This desire of yours to pressure us to buy you something that we explained did not come with the vehicle will not work. We wish you the best sir.

Jan 06, 2024 -

Mahmoud Mehrjoo responded

I was not informed that the car wouldn't pair with the vehicle app using only one key, highlighting a lack of transparency and honesty, its pure misleading by mentioning the number of picture of the car were posted. This situation seems to exploit customers unknowingly. Upon discovering the issue and promptly notifying Kim, she followed up with her manager, Scott, who later conveyed that the car was sold "AS IS," indicating limited remote functionalities. Following my review, Scott contacted me confrontationally, insisting on the removal of the feedback. I trust that eCarOne's management will address this matter appropriately, considering the dealership's otherwise positive reputation.

January 06, 2024

Very well organized and professional company and our salesperson Ash was personable, honest and very easy going. I highly recommend working with them. More

by Mcoburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
Jan 06, 2024 -

eCarOne responded

Michael thank you for this awesome review!!! Thank you for choosing eCarOne Plano!! You will forever be our own personal Don Johnson!!

January 06, 2024

Ash was very attentive and kind - we really enjoyed our experience! So pleased with our purchase. More

by Lpvillarreal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

eCarOne responded

Thank you so much for this great review!! We agree, Ash is awesome! Thank you for choosing eCarOne Plano!

January 04, 2024

Paul was a great guy. Walked through all the features with me to make sure I knew how to use them before I left. Highly recommended this place. More

by richard.carrillo45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton, Jessi Lawrence
Jan 06, 2024 -

eCarOne responded

Richard we completely agree with you. Paul is awesome! Thank you for leaving this review and thank you for choosing eCarOne Plano!

January 02, 2024

eCarOne is the best dealership in DFW! Kim was the best sales. She is a major asset to the dealership. Kind, friendly, and knowledgeable. She has the keys to success. Very highly recomme More

by A.L.
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

eCarOne responded

We absolutely agree with you, Kim is the best! Thank you for this awesome review. Thank you for choosing eCarOne Plano!

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