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eCarOne
Plano, TX
2,676 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,677 reviews
May 13, 2024
Very easy to deal with, straightforward pricing and Tanner was excellent with all requests and follow ups Tanner was excellent with all requests and follow ups More
by Efclaure
May 12, 2024
Paul is awesome! This is my third vehicle from ecarone. Awesome dealership and great service! This is my third vehicle from ecarone. Awesome dealership and great service! More
by hitesh raval
Employees Worked With
May 11, 2024
It was SO EASY to buy my car at eCarOne! Johnny was extremely helpful and efficient, and the entire process was smooth and quick. There was zero pressure, which I really appreciated. I 1000% Johnny was extremely helpful and efficient, and the entire process was smooth and quick. There was zero pressure, which I really appreciated. I 1000% recommend eCarOne! More
by Emilybrandon
Employees Worked With
Other Employees :
Angela Britton
May 11, 2024
Beyond what I expected from a car dealership. Awesome customer service. Followed up and met all our expectations. Awesome customer service. Followed up and met all our expectations. More
by sdubb67
Employees Worked With
May 10, 2024
This dealership tacks on $1900 plus to every vehicle with “add ons” and won’t remove them. Which hey, we all gotta make money. How we they do not advertise these ADDONS. So it’s very misleading. They won’t b “add ons” and won’t remove them. Which hey, we all gotta make money. How we they do not advertise these ADDONS. So it’s very misleading. They won’t budge on price, again that’s fine, manager would not even talk to me. and if your paying cash … don’t even walk in. More
by Tryandsellme
Employees Worked With
I won’t name names.
May 10, 2024
Quick, easy, fully remote. Very satisfied with the service, quick response time and my new car! Very satisfied with the service, quick response time and my new car! More
by Cooper
Employees Worked With
May 09, 2024
Fantastic experience buying my new vehicle. Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 mi Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 miles away, made me a bit nervous. Tanner gave much needed reassurance and support. Without question, this was the best car buying experience I have had. I only have wonderful things to say. I am very much appreciative of Tanner’s kindness and consideration. Oh, and the delivery was exceptional as well-delivered to my home the day after all documents were signed.. Thank you! More
by DHZN
May 09, 2024
The negative reviews I read about eCarOne ended up being true - they did require some questionably valued add-ons for all cars they sell. In my opinion this is an example of what people view as a sneaky sal true - they did require some questionably valued add-ons for all cars they sell. In my opinion this is an example of what people view as a sneaky sales tactic by used car dealers to make it appear that the price was going to be lower than it actually is. The facility is very nice and the people are all pleasant, but this concept of a required add-on (in this case a Permaplate 'warranty' and a poorly applied door trim/tint) is a bait and switch. Google Permaplate warranty reviews for yourself to see how consumers value the service. More
by OriDog
May 07, 2024
They are super professional and go above and beyond to try and get our questions answered. try and get our questions answered. More
by phap.ung
