eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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BEST car buying experience! Total transparency and fair honest pricing. I’m new to Dallas and have bought 4 cars in the last 18 months from other dealerships in the Dallas ar Total transparency and fair honest pricing. I’m new to Dallas and have bought 4 cars in the last 18 months from other dealerships in the Dallas area. This was by far the fastest and most pleasant experience I’ve had! Adam was fantastic, great to work with, no xx, no pressure, extremely helpful and very knowledgeable. Ossie in finance was also incredibly good to work with, he has a great team. Buying a car can be time consuming and stressful- but not here! They have a great culture and a whole new concept for buying cars. I change my cars around frequently, I do my homework, this is my new car buying home. Seriously don’t go anywhere else until trying here first. Thank you Adam ! 2023 BMW M850i More
Johnny Tran and the rest of the staff were great! The process was quick and efficient and the car selection is phenomenal. The process was quick and efficient and the car selection is phenomenal. More
Best car buying experience ever! Ask for Adam, he will help you out and he made this a stress free experience also! Ask for Adam, he will help you out and he made this a stress free experience also! More
Showroom was professional and well kept. Cars were in great condition and super clean. Ash was very knowledgeable and extremely engaging and friendly. We felt very comfortable and not press Cars were in great condition and super clean. Ash was very knowledgeable and extremely engaging and friendly. We felt very comfortable and not pressured at all. We originally went in to look only and ended up purchasing. Would recommend Ash to family and friends hands down. Thank y’all so much!!!! More
Great experience. I would definitely recommend! I was in and out in no time. Kim was very knowledgeable on the vehicle I purchased. I would definitely recommend! I was in and out in no time. Kim was very knowledgeable on the vehicle I purchased. More
I have purchased a lot new and used vehicles in the past but this time, it was truly a great experience. Initially, I worked with Paul who I have to say is very well trained and competent in representing eC but this time, it was truly a great experience. Initially, I worked with Paul who I have to say is very well trained and competent in representing eCarOne. Paul These guys have reinvented the auto sales business. We ran into a minor glitch but management, together with Paul solved the issue. The deal was done but the after sale exceptional service kicked in. No sales pressure at any time, delivery arrangements were executed to a Tee, follow calls were timely, and zero compromise to attaining 100 percent customer satisfaction. I will do business with this organization again in the future. More
How can I find English words available to describe how Awesome and Amazing our experience was from the first view on-line of our vehicle, to the entire process to closing! Everything and Everyone was sim Awesome and Amazing our experience was from the first view on-line of our vehicle, to the entire process to closing! Everything and Everyone was simply OUTSTANDING!!! Kim Tran is the BEST Representative I have ever worked with in buying a vehicle in my 53-years of life, She Absolutely ROCKS!!! Very Professional yet Personable, as well as available to communicate in various methods that best suited me at the time throughout the process (from phone calls, to texts and emails)! We would also like to give a Huge Shout out to the Finance Advisor Elias Sahwani---Wow!!! He worked very hard on aligning our deal to incorporate all we desired in an extremely competitive deal and package! Honestly, we could not have found a better value and package deal through any other dealership---from the vehicle price to the awesome add-ons---we were very happy and impressed! Honestly, I/we would strongly and highly recommend everyone check first with ECarOne before buying a vehicle anywhere else, as I would dare you to compare the pricing, experience and service that sets the bar in vehicle purchasing process. And if have the opportunity to work with Kim Tran, you will see how Blessed we were to have found and worked with her---Bless you Kim!!! Thank You Soooooo Much Kim and Elias, we will definitely be back to purchase future vehicles for you all, and hope others reading this review will take us seriously and see for themselves how Honest and Truthful our review is, and the experience we had!!! Blessings to Kim, Elias and everyone at ECarOne---as you all Blessed us beyond our expectations, Cory and Laura!!! More
The sales representative was very attentive that day, but after the sale was done, I message him for some questions that I had and I never received a response or a follow up about it, but its sales business, after the sale was done, I message him for some questions that I had and I never received a response or a follow up about it, but its sales business, is always the same everywhere I have been to buy a car. Customer service is what keeps customer from coming back to do business again and again. They need training on that!! More