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eCarOne

Plano, TX

4.8
2,547 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,547 reviews

February 24, 2024

Great experience. I found the car, qualified for financing (online), scheduled pickup, sign and done in approximately 1 hour. Very smooth process. More

by c.gothard3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi Lawrence, Chris Yuen
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Chris took great care of you. Congrats on your new Corvette. Hope to see you again in the future.

February 22, 2024

I purchased a car on the 5th of january 2024. It took 2 months to get the title. However, the sales support and interaction turned great. More

by Memcbob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Yuen
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Chris took great care of you. Congrats on your new BMW. We apologize for the delays on the title. Hope to see you again in the future.

February 21, 2024

Efficient, responsive with a high quality of in stock vehicles to choose from. Excellent service. More

by TK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Dau took great care of you. Congrats on your new Audi. Hope to see you again in the future.

February 19, 2024

Jared reached out to me immediately after I sent a chat. The car we wanted had sold, but eCarOne has a great selection and we discovered a gem. A very pleasant car buying experience! More

by blythe.markc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Jared took great care of you. Congrats on your new Audi. Hope to see you again in the future.

February 18, 2024

A+ Transaction, easy financing and wonderful rate. Handled all communication virtually and came to the dealership to sign paperwork and test drive only. I would certainly return and refer friends and More

by Ken L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Kim took great care of you. Congrats on your new BMW. Hope to see you again in the future.

February 17, 2024

The dealership had a nice selection of cars to choose from. I enjoyed the experience up until after I purchased the car. Everyone appeared friendly and helpful. The financing person informed me that t More

by Kish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Lawrence, My Phung
May 23, 2024 -

eCarOne responded

Hello Kish, I am sorry to hear that you had a negative experience with us. It sounds like we dropped the ball here and your deal was processed to quickly, I can assure that this was not a situation of dishonesty just miscommunication on our end. We hope you are enjoying your new car.

February 17, 2024

Sam was great and the folks at eCarOne got me into the car that I was looking for! I recommend you give them a chance to earn your business! More

by Walterlamonttaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi Lawrence, Sam Anzalone
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear the team took great care of you. Congrats on your new Infiniti. Hope to see you again in the future.

February 14, 2024

It was a seamless experience. Very professional and straightforward. Will definitely recommend to my friends and family More

by ttemraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Paul took great care of you. Congrats on your new Audi. Hope to see you again in the future.

February 12, 2024

low listed price then >$2000 of add-ons. no thank you to the bait and switch. thanks for the follow up, hg More

by hershgar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ahmad (Adam) Assi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Hi Hershgar, our standard fees are disclosed and discussed in great detail with anyone who is working with us to buy a vehicle. We are sorry for your frustration. Hope you have a wonderful day. Good luck finding your perfect vehicle.

February 11, 2024

Great experience purchasing a vehicle. They have a good selection of low mileage cars at a fair price. More

by Brice Ouoba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

eCarOne responded

Thank you for your review. So happy to hear Kim took great care of you. Congrats on your new car. Hope to see you again in the future.

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