eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Almost Excellent We came to see a BMW 528i listed a couple of days before. Everything went well in our discussion with Ash. It did not matter to us that the car was n We came to see a BMW 528i listed a couple of days before. Everything went well in our discussion with Ash. It did not matter to us that the car was not reconditioned at that time because I like to see a car as is and not beautified by the dealership. However, in my opinion it took simply too long until we learned that the car had a punctured rear tire and would not be available for a test drive. This was the only hiccup in the process. The final negotiations with Ash and Silas were fast and smooth. The car was handed over to us in the best possible condition. Special thanks to Ash but for sure to the entire technical team as well. We love this car. More
Awesome Experience! I absolutely loved the my experience searching for and purchasing a car and E-CarOne. I generally dread going car shopping and the buying process bec I absolutely loved the my experience searching for and purchasing a car and E-CarOne. I generally dread going car shopping and the buying process because it is so long and drawn out and full of haggling! At E-Car One, they made the whole process smooth, simple, fun and short! I worked with Savannah, Ozzie & Mo. They were so absolutely awesome! They listened to my needs in terms of what I needed in a car, my budget, and my style! Based on that, they made excellent recommendations and they were very considerate of my needs. I got the perfect car, great price, excellent interest rate and most of all an easy buying process! I will purchase all of my future cars from E-Car One! I so love my new Mercedes 350 SUV! It's perfect! Brenda Arlington, TX More
Relaxed, no pressure, knowledgeable Sales Representative We worked with Ash Osman and he was very helpful and provided us with factual information that was helpful in our car purchase. We were able to test We worked with Ash Osman and he was very helpful and provided us with factual information that was helpful in our car purchase. We were able to test drive our car and have it purchased and on our way in about 2 hours. More
It was a great car buying experience with ecarone...! It was a great car buying experience with ecarone and I really love my BMW car. Mr. Colin Hall from Sales had provided an excellent service and very s It was a great car buying experience with ecarone and I really love my BMW car. Mr. Colin Hall from Sales had provided an excellent service and very short time I spent for completing paper work after making picking the right car. Detailed information such as photos, videos, reports, enough details like car history etc..of the used car has provided 90% of the details of the car when I looked online @ www.ecarone.com and made my decision making process easy. Totally an awesome Thank You. More
Smooth & Customer Friendly atmosphere with good sales folks Very smooth car buying experience. Sales Person Colin Hall provided an excellent service and made the whole process very memorable. Detailed informati Very smooth car buying experience. Sales Person Colin Hall provided an excellent service and made the whole process very memorable. Detailed information such as photos, videos, reports, pleasing presentation of the used car itself has given all needed satisfaction and made our decision making process an easy one. More
Paul and ECarone was a pleasure to deal with. Very simple and straightforward is how all purchasing experiences should be. Working with Paul at ECarone was exactly this. It's no wonder he sells Very simple and straightforward is how all purchasing experiences should be. Working with Paul at ECarone was exactly this. It's no wonder he sells so many cars as I was reading his article. I'll be sure to go there for my next car purchase! More
Excellent and painless car buying experience This was by far the easiest car buying experience I have ever done...great inventory and clean great showroom. I worked with Colin..highly professiona This was by far the easiest car buying experience I have ever done...great inventory and clean great showroom. I worked with Colin..highly professional and no high pressure sales tactics...straightforward...and no BS. Highly recommend E Car One. More
Purchased a car Great models low mileage cars. Very good service. Very friendly employees and helpful. Worked with Mitchel and Rob, they are very friendly and co-oper Great models low mileage cars. Very good service. Very friendly employees and helpful. Worked with Mitchel and Rob, they are very friendly and co-operative. Nice place to buy luxury used cars. More
Poor inventory management Before coming to E-CarOne I had my financing done and an offer on my trade. Upon arriving, I waited at least 20 or so minutes to even see the car I w Before coming to E-CarOne I had my financing done and an offer on my trade. Upon arriving, I waited at least 20 or so minutes to even see the car I was purchasing. The first thing I noticed was that the check engine light was on in the car. Mind you this car was delivered straight from being inspected! If I took a car in with a check engine light to be inspected it would FAIL immediately. Now I guess I did rush the process a little as I had the afternoon free so I showed up a couple of hours before planned, but that should be inconsequential to this particular situation. Secondly, after pulling away from the dealer, I noticed that the stereo was not working...no AM, no FM, no SAT...nothing. The last nail in the coffin was the fact that the rear parking sensors were not working. I have another car of the same brand that had the same issue with the sensor so I unfortunately know exactly how much it costs to fix. A car should never be presented to a potential client in that sort of shape. Leaving E-CarOne, I went straight to the dealership I bought my last car from and completed a purchase there in under 2 hours. Once I get my deposit back (which apparently takes a couple of days) I will be done with this place. More
Ask for Mitchell! I recently purchased a Mini Cooper from Mitchell at this dealership. He made everything so smooth and hassle free for me! The used Mini was in great s I recently purchased a Mini Cooper from Mitchell at this dealership. He made everything so smooth and hassle free for me! The used Mini was in great shape with great mileage with a few minor details that needed work, Mitchell made sure everything was taken care of so that I was happy with my brand new used car. So pleasant and easy to work with! More