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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,619 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,619 reviews

May 15, 2024

Left the dealership with my Lexus UX250h with a big smile all all thanks to Tanner for his exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying e More

by Mahesh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Mahesh, Thank you for sharing your wonderful experience! We’re thrilled to hear that Tanner’s dedication, professionalism, and expertise made your Lexus UX250h purchase so enjoyable. Leaving with a big smile is exactly the experience we aim for, and we’re delighted Tanner delivered on that for you. We truly appreciate your recommendation and hope you’re loving every moment with your Lexus. If you need anything in the future, we’re always here to help! Best regards, The eCarOne Team

May 14, 2024

Best experience in buying a car. Found the right car at the right price. Very professional staff. More

by Rafael_chavez10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Rafael, Thank you for sharing your experience! We’re delighted to hear that Ash and Vinh helped you find the right car at the right price while providing a professional and seamless experience. It’s always our goal to make car buying as smooth and enjoyable as possible, and we’re thrilled we delivered that for you. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future! Best regards, The eCarOne Team

May 13, 2024

This has been the best car I’ve had when buying this car. Thank you so much. More

by zenad0617
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re so happy to hear that Kim and Taz made this Genesis purchase the best car-buying experience you’ve had. It’s always our goal to make the process smooth and enjoyable, and we’re thrilled we could deliver that for you. Enjoy your Genesis, and don’t hesitate to reach out if you need anything in the future. Thank you for choosing eCarOne! Best regards, The eCarOne Team

May 13, 2024

Very easy to deal with, straightforward pricing and Tanner was excellent with all requests and follow ups More

by Efclaure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for your kind words! We’re thrilled to hear that Tanner and Ash made your Land Rover Defender purchase so easy and seamless. Providing straightforward pricing and excellent service is what we strive for, and we’re glad Tanner exceeded your expectations with all requests and follow-ups. Congratulations on your Defender—what an incredible choice! If you need anything in the future, we’re always here to help. Best regards, The eCarOne Team

May 12, 2024

Paul is awesome! This is my third vehicle from ecarone. Awesome dealership and great service! More

by hitesh raval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Hitesh, Thank you for your continued trust in eCarOne! We’re thrilled to hear that Paul once again delivered great service and helped make your third vehicle purchase with us just as exceptional as the first. Your loyalty means the world to us, and we’re so grateful for your kind words. Enjoy your new vehicle, and we look forward to assisting you again in the future! Best regards, The eCarOne Team

May 11, 2024

It was SO EASY to buy my car at eCarOne! Johnny was extremely helpful and efficient, and the entire process was smooth and quick. There was zero pressure, which I really appreciated. I 1000% More

by Emilybrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Britton
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Dec 17, 2024 -

eCarOne responded

Emily, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that Johnny made your BMW X7 purchase at eCarOne so easy, efficient, and pressure-free. Providing a smooth and enjoyable process is what we strive for, and we’re delighted to know we hit the mark for you. We truly appreciate your 1000% recommendation and hope you’re loving every moment behind the wheel of your beautiful X7. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Best regards, The eCarOne Team

May 11, 2024

Beyond what I expected from a car dealership. Awesome customer service. Followed up and met all our expectations. More

by sdubb67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for the wonderful feedback! We’re so glad to hear that Jared and the team went above and beyond to provide awesome customer service and meet all your expectations. It’s always our goal to deliver an exceptional experience, and we’re thrilled we could exceed yours with your Genesis purchase. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future! Best regards, The eCarOne Team

May 10, 2024

This dealership tacks on $1900 plus to every vehicle with “add ons” and won’t remove them. Which hey, we all gotta make money. How we they do not advertise these ADDONS. So it’s very misleading. They won’t b More

by Tryandsellme
Recommend Dealer
No
Employees Worked With
I won’t name names.
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May 23, 2024 -

eCarOne responded

Hello, our standard fees are disclosed on our website and discussed in great detail with anyone who is working with us to buy a vehicle. We are sorry for your frustration. Hope you have a wonderful day. Good luck finding your perfect vehicle.

May 10, 2024

Quick, easy, fully remote. Very satisfied with the service, quick response time and my new car! More

by Cooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that Jared made your Tesla purchase quick, easy, and seamless—all fully remote. Providing excellent service and a smooth process is always our goal, and we’re so glad you’re enjoying your new car. If you ever need anything in the future, don’t hesitate to reach out. Congratulations again on your Tesla! Best regards, The eCarOne Team

May 09, 2024

Fantastic experience buying my new vehicle. Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 mi More

by DHZN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

eCarOne responded

Thank you for sharing such a thoughtful review! We’re thrilled to hear that Tanner made your Polestar purchase a fantastic experience, especially with it being your first EV and from 700 miles away. Tanner’s patience, kindness, and support truly shine in moments like these, and we’re so glad he provided the reassurance you needed throughout the process. We’re also happy to know the delivery exceeded your expectations, getting your new vehicle to you so quickly! It means a lot to us that this was your best car-buying experience yet, and we’re grateful for your kind words. Congratulations on your Polestar, and please don’t hesitate to reach out if you need any further assistance. Enjoy your new EV! Best regards, The eCarOne Team

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