eCarOne

Johnny was friendly, knowledgeable and professional. I would definitely buy with him again! His assistant, Zara, was also extremely helpful. I would definitely buy with him again! His assistant, Zara, was also extremely helpful. More

I bought a vehicle at eCarOne this past weekend. On the plus side, the staff is friendly and great to work with. They also have a nice showroom with plenty of coffee and seating to complete the tran On the plus side, the staff is friendly and great to work with. They also have a nice showroom with plenty of coffee and seating to complete the transaction. The transaction went relatively quickly and the car was as described. My biggest complaint and why I'm deducting all the stars is that the dealership forces you to purchase but does not make any reference to, describe, or itemize the mandatory costs of "VPP" and "PermaPlate" up front in the cars.com ad. It's problematic when the consumer has no idea what VPP (which I found out is vehicle paint protection) or Permaplate (essentially an insurance to cover mishaps to the paint and interior and not something related to a license plate) are when putting down a $400 (non-refundable?) deposit to reserve the car for 24 hours only to later find that there will be $1,690 ($695 for VPP + $995 for PermaPlate) added to price of the vehicle. The eCarOne website buries references to VPP and PermaPlate in just those terse terms in the fine print for tax, title, registration, smog, insurance, etc. so the consumer who is not in the car business is led to believe it's just an unavoidable procedural fee you'd encounter at any dealership in the state. On a side note, I question even the value of the paint protection since after getting home and washing the vehicle, the water barely even beaded on the car and certainly less than on a wax or ceramic coat. Either way, my warning to anyone shopping at eCarOne is that eCarOne will likely add close to $1700 to the price you see in their online ads. More

Repeat customer, we have always had the best experiences with E Care One. Thank you again! with E Care One. Thank you again! More

I love the hassle free approach. Chris was polite and professional. The dealership’s encompassing atmosphere was pleasant. The restroom was clean that was a plus for me! Chris was polite and professional. The dealership’s encompassing atmosphere was pleasant. The restroom was clean that was a plus for me! More

I am ready to buy so everything seems smooth. From looking at the car to signing with 24 hours. Still tried to sell me useless stuff land at the end. Promised me a new manual but never follow up From looking at the car to signing with 24 hours. Still tried to sell me useless stuff land at the end. Promised me a new manual but never follow up or answer my text when I asked to have front plate rack out on for Texas More

The whole process was very smooth, quick and stress free. Everyone we dealt with was very kind and efficient. I will purchase here again. Everyone we dealt with was very kind and efficient. I will purchase here again. More

Had a pleasant experience buying the car I loved The staff were very friendly and knowledgeable. They have some good car collections. The waiting area is clean and cozy. staff were very friendly and knowledgeable. They have some good car collections. The waiting area is clean and cozy. More

Great selection of cars with the professional and friendly attention unmatched. First time buyer and enjoyed my time in the dealership friendly attention unmatched. First time buyer and enjoyed my time in the dealership More

Had a great experience working with Kim. It was my first time buying a car in another city and she made the process super easy, provided extra pics and video, and communicated promptly. A It was my first time buying a car in another city and she made the process super easy, provided extra pics and video, and communicated promptly. A real pro. My time in the dealership was relatively short. Financing was no-nonsense, no surprises, and executed perfectly. A great dealership More

Great dealership to work with and Kim made the transaction easy ! Highly recommend eOne for you next purchase! transaction easy ! Highly recommend eOne for you next purchase! More