eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent service with very knowledgable sales reps Worked with Colin, he was very understanding to my wants and needs...he had the patience of a saint despite my change in cars. He was very knowledgabl Worked with Colin, he was very understanding to my wants and needs...he had the patience of a saint despite my change in cars. He was very knowledgable with BMWs and the features they offer, making them the Ultimate Driving Machine. Very pleased with my 328i Sport! More
Great Experience! I was looking to replace a 2007 RX 350 with a newer one. I planned to give the old one to my mother and she would sell a 2002 that she had. The pric I was looking to replace a 2007 RX 350 with a newer one. I planned to give the old one to my mother and she would sell a 2002 that she had. The price at eCarOne for a two year old fully loaded RX350 with less than 7700 miles was fantastic, especially, when compared to the local dealers. I was very pleased that not only was I permitted to have a mechanic look at it, Savannah arranged to have it delivered and picked up from the mechanic. The car was in perfect mechanical shape, and only needed a few paint touch ups, which Savannah had completed before we picked up the car. Throughout the process Savannah's service was wonderful and extremely responsive. In addition, she even helped us with presenting the car to my mother. And, when Savannah heard my mother would be selling her 2002, Savannah suggested we bring it to eCarOne, which we did. Savannah and Ryan were great on this transaction as well, and we got what we expected (which was more than CarMax offered). I would highly recommend buying a car here. The inventory and prices are great, Savannah was the best car sales person with whom I worked and we didn't play those silly negotiating games the sales people play at dealerships. I will be back when in the market for another car. More
Excellent Car Buying Experience. E-CarOne is the Best! I recently bought a 2011 Mercedes-Benz E350 Luxury package at E-CarOne. Paul was extremely friendly and helpful. Thank you Paul for getting me a great I recently bought a 2011 Mercedes-Benz E350 Luxury package at E-CarOne. Paul was extremely friendly and helpful. Thank you Paul for getting me a great deal. Thank you finance manager, Ozzie, for getting me low interest rate. After the sale, Paul still followed up with me to make sure I'm happy with my new car. I told Paul that there was a rock chip on my windshield. He brought it to his manager's attention. E-CarOne took care of it the very next day. There aren't many dealerships that take care their customers after you drive off the lot. I recommend E-CarOne to everyone for your next car purchase. They're simply the best car dealership. More
Amazing I recently bought a car from Kyle and during my walkthrough I noticed worn tires and some minor cosmetic issues. Before I signed on the dotted line t I recently bought a car from Kyle and during my walkthrough I noticed worn tires and some minor cosmetic issues. Before I signed on the dotted line the service guys had taken care of the paint chips and two of the tires. Or so the both of us thought. Over the weekend one the tires couldn't hold air. After taking it to the tireshop, I discovered that one of the tires they had replaced was brand new, but the other rear tire was from 2006. To top it off the front tires were completely worn on the inside. Oh no, was all I could think. I had already taken possession of the car and now everything should be my problem. I got on the phone with Kyle and what happened next is why I'm a fan of his. Even though Kyle didn't have to. He went up the management chain and fought for me every step of the way. Now, not only do I have new tires on the car, but Kyle's won a customer for life. If you're considering buying a used car from E-CarOne this is what I have to say to you. Sure, they've got the best prices in the Metroplex. Sure, they'll give you top dollar on your trade in. Sure, they'll give you the best interest rate. But the best thing is, their service. If you want a no pressure salesman that will take care of you even after you sign the dotted line, ask for Kyle Stewart. More
Overseas car purchase!! I couldn't give anymore praise with the way I have been delt with!! Taken a lot of stress from an overseas purchase! Excellent througout! I couldn't give anymore praise with the way I have been delt with!! Taken a lot of stress from an overseas purchase! Excellent througout! More
This dealership is VERY misleading when it comes to the quality of their cars. I wouldn't recommend anyone buying a vehicle from dishonest people or businesses. quality of their cars. I wouldn't recommend anyone buying a vehicle from dishonest people or businesses. More
I enjoyed the way eCarone does business. The cars were in good shape and the prices were very competitive. I would buy a BMW here again even though I live one mile from Classic BMW. in good shape and the prices were very competitive. I would buy a BMW here again even though I live one mile from Classic BMW. More
Rob was awesome to work with. He was far from pushy and was very helpful. He allowed us to take our time in making the decision and did not rush us into something. He did not even feel like a "salesman." T was very helpful. He allowed us to take our time in making the decision and did not rush us into something. He did not even feel like a "salesman." The overall experience was great. Plus they have the best deals around for the nicest cars! Highly recommend. More
I was very pleased with the overall service I received from E-Car One. They worked with me on my trade in until I was satisfied, and they offered great financing rates. E-Car One has the best prices on from E-Car One. They worked with me on my trade in until I was satisfied, and they offered great financing rates. E-Car One has the best prices on their vehicles, definitely worth the 3 hour drive to do business with them. Also, what a great selection of beautiful cars - many makes and models to choice from. Kyle was great, patient and professional. More
My experience at E CarOne was excellent. My sales rep, Rob Abusaad, was friendly, courteous, and a pleasure to work with. He communicated with me every step of the way. Rob did not use any pressure tactic Rob Abusaad, was friendly, courteous, and a pleasure to work with. He communicated with me every step of the way. Rob did not use any pressure tactics and try to convince me that I had to buy the car, he let me take my time and make my decision. He was informative and walked me through all the steps and made trading in my car a snap with no hiccups what so ever. The trade value that they gave me was above industry standard and very fair, even with the damage I had to my trade in. Thank you to Tim for that. That is why I chose to buy from Rob and E CarOne. They made the buying process very simple, down to signing the paperwork with Ozzie. He was patient and answered any questions I had. I was out in less than 30 minutes. Rob also went above and beyond and any repair requests that I made, he got them done for me! I am truly happy and look forward to buying my next vehicle from E CarOne soon! More