eCarOne

Hi-tech, Hi-quality, Great Value, Great Care!! Having relocated from the East Coast, and not having many contacts in the DFW area; I had to do some serious research to find the right dealership to Having relocated from the East Coast, and not having many contacts in the DFW area; I had to do some serious research to find the right dealership to purchase my Mercedes. After reading countless 5-Star reviews from customers, I came to the conclusion that e-CarOne was the right dealership. Now, how do I find the right car? That's where Jaren comes in. Jaren was personable and knowledgeable and set up test drives for each of the cars I found on their amazing website. After I chose "my car," Jaren made certain that the entire purchasing process went smoothly and kept me informed with his witty and fun-filled updates. This was indeed a stellar car buying experience, one of many purchases I expect to make from e-CarOne! More

Different and better car buying Easiest, most direct car buying experience I've had. More like buying a product should be. Johnny was very easy to work with and pulled 3 different Easiest, most direct car buying experience I've had. More like buying a product should be. Johnny was very easy to work with and pulled 3 different vehicles for us in one day without hesitation. We actually liked the 3rd car we drove better than the one we thought we wanted. More

Great Experience! Came down to Dallas from Tulsa, OK to find a new car. Wasted time looking at a few other locations. Found E-Carone online and went over there. They ab Came down to Dallas from Tulsa, OK to find a new car. Wasted time looking at a few other locations. Found E-Carone online and went over there. They absolutely helped us out. I don't know much about cars and the process was super simple. The valet process was awesome, I picked a few cars, they pulled them all around the front, I test drove a few of them, and loved the one I ended up with! There were a few small issues with the car but they handled it. It is now gorgeous and running well so far! Overall it was a great experience. More

Excellent service and very nice facility Johnny was great with his communication and service. Their prices are firm, but the options are endless. Good service and very professional. I would r Johnny was great with his communication and service. Their prices are firm, but the options are endless. Good service and very professional. I would recommend this place if you are serious about purchasing a car and want an easy experience. More

"One Price" is "One-Price + $185" Unique business plan. Advertised price is firm. Love that approach as everyone understand the situation. Huge inventory of lightly used Mercedes, w Unique business plan. Advertised price is firm. Love that approach as everyone understand the situation. Huge inventory of lightly used Mercedes, which is what we wanted. Plus, they get new inventory every week, so if you monitor their web page, you can find the car that you are looking for - with the options that you want. That opportunity is not available anywhere else. ECarOne clearly works under a high volume strategy, which allows for fair pricing and a large inventory. This is great for the buyer! What this approach does requires is that the buyer do their own research (online) on the inventory, options, condition. If you use ECarOne, you must be proactive and use your time to research their inventory, then approach them when you find a car or two that meet your expectations. They loose 1-star for the lack integrity. Anytime a business adds a cost (fee) using abbreviations, you know that that something is rotten in the woodshed. ECarOne adds the normal valid fees (Tax, Title, License, inspection), and the normal bogus fees (Document Fee, vehicle inventory tax fee), but they take it a step further and added an additional mystery "VPP" fee of $185. Like all dealers, they spin this bogus fee with they have some real costs associated with the VPP, but the truth is that they could have add these real cost ($185) to the "One-Price" and I would have happily purchased the car and considered EcarOne to be of the highest integrity. As is, I still purchased the car as the One-Price + $75 Vehicle Inventory Tax + $125 Document Fee + TTL + $185 "VPP", was still fair. Sadly, by adding the bogus VPP fee, ECarOne fall in line with all others - willing to trade their integrity for peanuts. I would recommend ECarOne and use them again, but would lower my expectations of integrity to being "in-par with the used car industry". My sale person (Kenny) was awesome, the 3 stars for customer service is because of "Managements decision" to fall in line with the slimy used car industry, but adding the $185 as a VPP fee rather than being honest and forthright and adding the $185 to the price. "Management" and ECarOne are similar to "Management" everywhere else - Unethical, Egotistical, Stupid and Out of Touch, but I would go back for the large inventory and fair price (One-Price + $185). More

Thanks for good service. Good service. All required work before delivery was done. Sales was professional no bushing, rather was as expected. Finance was good not pushing for Good service. All required work before delivery was done. Sales was professional no bushing, rather was as expected. Finance was good not pushing for not necessary sales. More

Ford F-150; Excellent deal It was my extreme luck to find my dream truck at eCarOne! Excellent environment!!! Ash took care of us with such an excellent customer service. I wou It was my extreme luck to find my dream truck at eCarOne! Excellent environment!!! Ash took care of us with such an excellent customer service. I would like to add more starts; if possible. Thanks Ash! More

Great Price, okay service The car price and condition was great. We were told to do our own research and were left alone for quite some time before being helped which I thought The car price and condition was great. We were told to do our own research and were left alone for quite some time before being helped which I thought was very unprofessional. More

Best car buying experience ever Tricia was my salesperson, it was the easiest car buying experience ever, she was very informative about my 2014 Mercedes E350. It was in excellent co Tricia was my salesperson, it was the easiest car buying experience ever, she was very informative about my 2014 Mercedes E350. It was in excellent condition with 10,000 miles on it. I will buy from them again More

Great, Easy Experience! Jaren located and showed us every vehicle we wanted to test drive. He was a straight shooter and very friendly. We are happy with E-CarOne and their e Jaren located and showed us every vehicle we wanted to test drive. He was a straight shooter and very friendly. We are happy with E-CarOne and their employees. We will return! More