eCarOne

GMC Sierra I’ve owned “a lot” of vehicles and we bought this truck for our Son (Airmen, US Navy, not a spoiled brat) This was one of the smoothest easiest vehic I’ve owned “a lot” of vehicles and we bought this truck for our Son (Airmen, US Navy, not a spoiled brat) This was one of the smoothest easiest vehicles purchases yet. The Kiosk bar is a cool idea and our salesman Bryan Jones was great. The truck needed a few very minor items repaired which he did and the truck was ready when stated. I would buy another vehicle from Bryan at eCarOne More

Questions & Problems Solved Fast. Great Price on a 2013 Mercedes C250. A couple of items came up concerning the navigation system. The system module was missing. Within minutes of s Great Price on a 2013 Mercedes C250. A couple of items came up concerning the navigation system. The system module was missing. Within minutes of sending an email to our salesman, Ash I picked up a module. When the module was found to be locked, another Module was found and swapped out. Works perfect. The quick response was the best I've ever had in dealing with a car purchase. Ash has a great attitude always, even when problems arise. Best experience ever when purchasing a vehicle. More

Fantastic Team I had such a wonderful experience with Elias and the team at E-CarOne. I called about a car I found online and we set up an appointment for me to come I had such a wonderful experience with Elias and the team at E-CarOne. I called about a car I found online and we set up an appointment for me to come in the next day. I was instantly sold on the car :-). Having already gotten a quote for financing through another bank, Elias suggested I finance through them. Ozzie, the finance guy, was able beat the quote I was given so I could get everything done in the fastest/easiest way possible. Elias was very attentive and informative throughout the entire process. As a woman, buying a car can be intimidating. He not only helped make the process as honest and pain free as possible, but he also helped me with finding the best insurance agency. I really appreciate all the care they gave me. I know I'll continue to buy cars from here in the future. More

Fantastic Beautiful clean vehicle! Very professional and efficient staff that made the process super simple and fun! Would definitely recommend friends and fam Beautiful clean vehicle! Very professional and efficient staff that made the process super simple and fun! Would definitely recommend friends and family as well as purchase from them again! More

Great Car & Great Service! I bought the vehicle as an out of state customer. Elias, my Sales Representative, was very responsive and helpful on making my decision to buy the veh I bought the vehicle as an out of state customer. Elias, my Sales Representative, was very responsive and helpful on making my decision to buy the vehicle. As I was going through the process I was also very impressed when the Finanace Representative recommended I have a 3rd party shop review the car. Upon review there were a few items to touch up which Elias and team reacted very quickly to rectify and they also took it to the dealership for a warranty item. Overall I was very appreciative how easy the ECarone team made the process and I would highly recommend them to anyone, I can honestly say this seemed like an ethical business that wanted to do the right thing and make sure I was getting exactly what I wanted. More

Hi-tech, Hi-quality, Great Value, Great Care!! Having relocated from the East Coast, and not having many contacts in the DFW area; I had to do some serious research to find the right dealership to Having relocated from the East Coast, and not having many contacts in the DFW area; I had to do some serious research to find the right dealership to purchase my Mercedes. After reading countless 5-Star reviews from customers, I came to the conclusion that e-CarOne was the right dealership. Now, how do I find the right car? That's where Jaren comes in. Jaren was personable and knowledgeable and set up test drives for each of the cars I found on their amazing website. After I chose "my car," Jaren made certain that the entire purchasing process went smoothly and kept me informed with his witty and fun-filled updates. This was indeed a stellar car buying experience, one of many purchases I expect to make from e-CarOne! More

Different and better car buying Easiest, most direct car buying experience I've had. More like buying a product should be. Johnny was very easy to work with and pulled 3 different Easiest, most direct car buying experience I've had. More like buying a product should be. Johnny was very easy to work with and pulled 3 different vehicles for us in one day without hesitation. We actually liked the 3rd car we drove better than the one we thought we wanted. More

Excellent service and very nice facility Johnny was great with his communication and service. Their prices are firm, but the options are endless. Good service and very professional. I would r Johnny was great with his communication and service. Their prices are firm, but the options are endless. Good service and very professional. I would recommend this place if you are serious about purchasing a car and want an easy experience. More

Great Experience! Came down to Dallas from Tulsa, OK to find a new car. Wasted time looking at a few other locations. Found E-Carone online and went over there. They ab Came down to Dallas from Tulsa, OK to find a new car. Wasted time looking at a few other locations. Found E-Carone online and went over there. They absolutely helped us out. I don't know much about cars and the process was super simple. The valet process was awesome, I picked a few cars, they pulled them all around the front, I test drove a few of them, and loved the one I ended up with! There were a few small issues with the car but they handled it. It is now gorgeous and running well so far! Overall it was a great experience. More

"One Price" is "One-Price + $185" Unique business plan. Advertised price is firm. Love that approach as everyone understand the situation. Huge inventory of lightly used Mercedes, w Unique business plan. Advertised price is firm. Love that approach as everyone understand the situation. Huge inventory of lightly used Mercedes, which is what we wanted. Plus, they get new inventory every week, so if you monitor their web page, you can find the car that you are looking for - with the options that you want. That opportunity is not available anywhere else. ECarOne clearly works under a high volume strategy, which allows for fair pricing and a large inventory. This is great for the buyer! What this approach does requires is that the buyer do their own research (online) on the inventory, options, condition. If you use ECarOne, you must be proactive and use your time to research their inventory, then approach them when you find a car or two that meet your expectations. They loose 1-star for the lack integrity. Anytime a business adds a cost (fee) using abbreviations, you know that that something is rotten in the woodshed. ECarOne adds the normal valid fees (Tax, Title, License, inspection), and the normal bogus fees (Document Fee, vehicle inventory tax fee), but they take it a step further and added an additional mystery "VPP" fee of $185. Like all dealers, they spin this bogus fee with they have some real costs associated with the VPP, but the truth is that they could have add these real cost ($185) to the "One-Price" and I would have happily purchased the car and considered EcarOne to be of the highest integrity. As is, I still purchased the car as the One-Price + $75 Vehicle Inventory Tax + $125 Document Fee + TTL + $185 "VPP", was still fair. Sadly, by adding the bogus VPP fee, ECarOne fall in line with all others - willing to trade their integrity for peanuts. I would recommend ECarOne and use them again, but would lower my expectations of integrity to being "in-par with the used car industry". My sale person (Kenny) was awesome, the 3 stars for customer service is because of "Managements decision" to fall in line with the slimy used car industry, but adding the $185 as a VPP fee rather than being honest and forthright and adding the $185 to the price. "Management" and ECarOne are similar to "Management" everywhere else - Unethical, Egotistical, Stupid and Out of Touch, but I would go back for the large inventory and fair price (One-Price + $185). More