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eCarOne

Plano, TX

4.8
2,506 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,506 reviews

September 01, 2016

Thanks Colin I had a great experience at e car one. Colin was super helpful in helping me select a car, answered all my finance questions with ease and was very he More

by Miles Haden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin H.
September 01, 2016

Great purchase experience My wife and I went to ecarone to replace her 2008 Mercedes E class. I have purchased one other vehicle from them and enjoyed the buying experience. More

by jeure
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Justin is your guy! Justin knows customer service. He was so helpful to my husband and I recently. I'm a little late on my review but I needed to make a point to express More

by BMWcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin P.
August 31, 2016

Outsanding Group Staff was very accommodating and made our buying experience a breeze and will definitely go back for our next purchase. Thanks guys, we love the car a More

by Ric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin P.
August 29, 2016

The best Best sales guy and dealership i went to. It was quick deal, no bargain games, nor upselling games. Love this place and would go back any time More

by Nothing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan J.
August 29, 2016

Much More Than A Salesperson A salesperson that has his customer's best interest at heart. And tries to get you the best deal possible. Thanks Ash for all you have done for me. More

by Olly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Rob A.
August 28, 2016

Great car buying experience The warranties offered at e car one are unbeatable. If you're looking for a luxury car at an affordable price, this is the place to go. Elias was a pl More

by Tpcassady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2016

Great Experience purchasing a preowned car. My wife wanted to purchase a low miles lease return Mercedes Benz. Our point of contact was Joshua B, He was ultimate professional. Everything was han More

by Bobbie1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua B.
August 27, 2016

Pleasant...Easy....& A Good Deal! ECar did us right! Joshua treated us with supreme professionalism. From the minute we walked onto the showcase floor and throughout the whole car purc More

by Nellie Martin-Tillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua B.
August 26, 2016

misrepresentation of the car i traded for I made the trade long distance and when the car arrived it had a number of engine dash warning lights. I expected everything to work. More

by corvette guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Ozzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
Aug 25, 2016 -

eCarOne responded

Thank you for taking the time to share your experience. We understand your disappointment; however, your review is a bit unfair. Yes, the corvette had a couple warning lights on, but we offered to pay to get the vehicle checked out and repaired, but you refused to wait and requested us to ship the car back, which we did and only requested that you pay for the shipping of your vehicles back to you. We still ate a majority of the shipping cost and upon assessing the issue with the vehicle, it turned out to only be a battery issue and a spark plug wire, which is what we thought it might be upon our recommendation to you to get the car checked out. It was our responsibility to make sure the vehicle was free of issues prior to shipping, that's was our mistake, but things happen and we work with our clients to make sure they are taken care of, you chose not to give us that opportunity to we did our best to accommodate your requests.

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