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eCarOne
Plano, TX
2,506 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,506 reviews
November 25, 2016
Great service and amazing value, Tricia is a gem Great buying experience, everything was done quickly and with no issues. Tricia was super helpful and made the whole experience very smooth. This is n Great buying experience, everything was done quickly and with no issues. Tricia was super helpful and made the whole experience very smooth. This is not the first time I buy a car from eCarOne and it will not be the last More
by M-head
Employees Worked With
Rami Rassas, Tricia H
November 25, 2016
Customer focused super star!! Tricia Hine was outstanding for minute one ..she found what I was looking for and had my trade , financing and papers ready with hours ..most of which Tricia Hine was outstanding for minute one ..she found what I was looking for and had my trade , financing and papers ready with hours ..most of which I spent at my home office. Tricia knows her cars the process for Ecarone is effortless ..I will continue to refer friends, family,and clients to them !! Keep up the great work More
by October Uhls-Knight
November 22, 2016
Fantastic Salesman and quality service!! I had the privilege of working with Elias today and his service skills were exceptional! He made me feel very comfortable and kept me informed on all I had the privilege of working with Elias today and his service skills were exceptional! He made me feel very comfortable and kept me informed on all of the activities leading up to the purchase of my Mercedes Benz CLA250. The staff at E-Car One is always friendly and helpful. An amazing place to purchase your vehicle. I always know I'll be taken care of and treated like a person when I walk through their doors. Thanks again guys!! More
by JennyAYoungRealtor
November 22, 2016
ecarone is good Good experience I would do businees with them again. They worked hard to deliver the vehicle I needed when I needed it. friendly staff and clean sho Good experience I would do businees with them again. They worked hard to deliver the vehicle I needed when I needed it. friendly staff and clean showroom More
by car deal
November 21, 2016
Tremendous "out of state" buying experience!!! After searching for a seemingly difficult to find GL series Mercedes I came across "the one" on the E-CarOne website, but it was nearly 500 miles from After searching for a seemingly difficult to find GL series Mercedes I came across "the one" on the E-CarOne website, but it was nearly 500 miles from my home in Tennessee. However, after emailing and then speaking with Byran J. it was clear that it was going to be worth my drive to Carrollton. Bryan made sure the car was detailed and available for a test drive the moment I arrived. There was no pressure with the length of test drive I required, he was patient and knowledgeable in answering all my questions regarding the equipment on the car, and very professional as we discussed the financial side of the purchase. All in all, I couldn't be more pleased with the service Bryan and the rest of the folks at E-CarOne provided. From the number of customers in the showroom and the volume of business they do, I don't think my experience is unique - it really is a great place to purchase your next vehicle! More
by D SCHAFER
Employees Worked With
Rob A., Bryan J.
November 21, 2016
Worked hard to make sure I was happy with my purchase I felt good about the price of the car for the year, condition and mileage. I was looking across multiple dealerships when I was looking for a BMW X1 I felt good about the price of the car for the year, condition and mileage. I was looking across multiple dealerships when I was looking for a BMW X1 and found the one I liked and set-up a test drive. It was nice to be able to drive the car to make sure it was what I wanted. It was a smooth process purchasing and financing. I would recommend (already have) and would go back myself. Feel really good with my purchase Justin P. went above and beyond to make sure I was satisfied. More
by bobinbigd
Employees Worked With
Justin P.
November 21, 2016
Pleasant experience They have wide variety of selections to choose from and appear to get new inventory quite often, vehicles are typically in pretty good shape and may h They have wide variety of selections to choose from and appear to get new inventory quite often, vehicles are typically in pretty good shape and may have minor cosmetic issues which they are always willing to take care of, they are attentive to customers and if you are vising them on weekend allow extra time since they are very busy. My purchase was fairly quick and painless, I would recommend them to any prospective buyers. More
by SeanC
Employees Worked With
Bryan J.
November 17, 2016
BMW Life The entire team was easy to work with and made the purchase very easy. The no hassle sales process and test drive was a nice surprise. Thank you!! The entire team was easy to work with and made the purchase very easy. The no hassle sales process and test drive was a nice surprise. Thank you!! More
by sickms3
Employees Worked With
Bryan J.
November 16, 2016
Great cars with great service I decided to use ECarOne since they responded to my inquiry within 2 hours of the next business day. She was very accomidating even with customers wa I decided to use ECarOne since they responded to my inquiry within 2 hours of the next business day. She was very accomidating even with customers waiting and the finance team was on top of everything. Impressed is the only word that comes to mind. Thanks Tricia and Team ECarOne. More
by SailorDave
Employees Worked With
Rami Rassas, Tricia H
November 15, 2016
Average overall, NOT the best! I looked up a BMW on cars.com and ran into this 5 series that I liked so I sent an email request and Elias called. I asked about the trade in value fo I looked up a BMW on cars.com and ran into this 5 series that I liked so I sent an email request and Elias called. I asked about the trade in value for my car and after I filled out an online form I got a response quickly with an offer. (At this point I was impressed about the effectiveness and so far an easy car buying experience even though I was not sure I was getting the best deal for my trade) However, I decided to go check out the 5-series and take it from there since it was at a good price. Here is were the downfall starts: 1. They say they close at 7 but you gotta show up at 6 if you want to test drive the car or even talk to anyone. I think they should change their hours to 6 to be more accurate. 2. I showed up the next day to test drive the car and it was a "transactional experience" nothing really great about the interaction. I felt more rushed (late in the day again since I had to go after work) and like Elias was too busy and short on time. 3. Once again due to their hours constraint I had to go back the next business day. I had an appointment and even Elias called to confirm and let me know that everything was ready. I show up during my lunch time and nothing was ready so I had to spend more time than expected. 4. While I was waiting another guy walked in and it definitely lengthen my time at the dealership since now Elias is trying to help him and me at the same time. Please be mindful of your customer's time in the future. I was left alone for long periods of time not knowing what was going on and ultimately wasting my time. 5. I go to the finance director "Rami" and we run into another situation as we were signing about my trade but Rami took care of it effectively, although he also seemed "transactional" and nothing to make it a memorable car buying experience. If anything I'll remember the opposite. Lastly, I only purchased here for the price! More
by MICHAEL G
