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eCarOne

Plano, TX

4.8
2,506 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,506 reviews

December 14, 2016

Fantastic, easy, no pressure experience. Did have a last minute snafu, but it was not major. I have already recommended eCarOne to others. Johnny was great to work with and made the process More

by GaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny W.
December 14, 2016

Another E Car One purchase This is our second purchase from E Car One in 2016. Elias is a true professional. I am extremely impressed with the dealer, their selection and the v More

by Scott T Page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

Average experience, at Best It appears, since we arrived with our own pre-approved finance, we were not given the same level of customer service. We were left alone several times More

by Mason357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Masoud Rahmani
Jan 25, 2017 -

eCarOne responded

Thank you for taking the time to share your experience. We do not give excuses. This situation is unfortunate and I apologize that it happened on your account. It is not the norm for us and we would love an opportunity to make it right. We hope that you are enjoying the truck. There is no specific info in the email, so can you please reach out to us directly by email, rami@ecarone.com

December 09, 2016

Great car buying experience. Jaren was very helpful and patient and added to an awesome car buying experience. Definitely a great choice in texas car sales. Would recommend to oth More

by MustangFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Jaren B.
December 09, 2016

Good cars, good people The entire sales department was very helpful and friendly. They did everything they could to make sure I was getting the car I wanted at a price I cou More

by HappyMercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Rob A.
December 06, 2016

My first tome buying at e car one Ash was very friendly and professional. He's very upfront regarding the vehicles. I feel very comfortable and don't have the feeling where people tryi More

by TrizzNg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2016

Best car buying experience ever When I need to get another car I will be coming here first. There's no where else I know of where you can compare so many vehicles side-by-side at the More

by dbonser
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob A.
November 30, 2016

Excellent service They helped me find the right vehicle and helped me fix the parts to make it look new! Very helpful and prompt! I would recommend them More

by Colleen Myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Bryan J.
November 29, 2016

Awesome Salesperson Elias is a great salesperson, he has a great customer service skills. He always updates you on the status of your purchase. He also returns calls pr More

by Ajeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2016

Bryan and Adam were great though the whole process!! Very helpful through out the whole car buying process!! We will definitely be coming back for our next vehicle! Even when I was frustrated they were s More

by Vinica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam , Bryan J.
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