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eCarOne

Plano, TX

4.8
2,506 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,506 reviews

April 11, 2017

Best on Class Ask for Johnny Warden, he gave us the family treatment. My wife and kids were included in the buying experience which was a huge plus. He took very go More

by Lexus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Rob A., Johnny W.
April 08, 2017

bad people flew up there to look at car(cadillac escalade) and we agreed on full sticker price salesman was suppose to take care of dings and rim scratches wire More

by GEORGE BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny W.
Apr 10, 2017 -

eCarOne responded

Thank you for taking the time to share your feedback and we do also appreciate you taking our call so that we can work this out. It is unfortunate that your experience was not as smooth as we expect, but thank you for your understanding in allowing us to handle the matter with you directly. We're extremely sorry for the inconvenience this has caused you. Johnny only referred you to your local Cadillac dealer because you are not local to us; otherwise, we would have requested you bring the vehicle back to us and we would take care of the repairs. Hopefully, now that we have come to an agreement, you can begin to enjoy the vehicle.

April 06, 2017

Best car buying experience ever! The company has a great car purchasing model. They are very transparent; you get what you see and they do what they say they will. Everyone is open More

by Murv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell F.
April 05, 2017

Ash Took Care Of Us Thanks Ash for taking care of us! We'll be back for round 2 soon. We appreciate your friendliness and willingness to help! Thank again. More

by hatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 04, 2017

Wouldn't do it differently Great customer service, painless sales process, AND they even let me take a picture with the cute pink bow! Wonderful experience and Vince was very he More

by Shawnee Broadhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince I.
April 03, 2017

Easy/painless car buying experience This was the best car buying experience ever! I found my car online, emailed Tricia, and she responded right away. I reserved the car and in 2 days, More

by Latasha Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia H
April 03, 2017

OUTSTANDING Service from Ash!!! Ash made this a remember able experience. We will glad recommend E-CarOne to anyone we know who is looking for a used luxury vehicle! More

by whatleydove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2017

Satisfied! This was the 5th dealer we went to. I have never had a more pleasant experience purchasing a car in my 45 years. Keep it up folks! We will be back! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma, Dylan M.
April 02, 2017

Great Customer Service!!! Ash was courteous and helpful. He helped us get the perfect car with a great price! After going to several different dealerships, E-Car One has defin More

by moel
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2017

Good and many cars to shose from! Kind and helpfull people This dealership has a lot of good looking cars and while waiting you can have a look at the realy expensive cars in the lobby. Staff is really nice. More

by Kristof059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
4.0
This rating includes all reviews, with more weight given to recent reviews.
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