eCarOne

I did not know that there is only one key until I finished all the paperwork. When I asked about second key then only told me that it has only one key and asked to use BMW APP, but app need 2 keys to finished all the paperwork. When I asked about second key then only told me that it has only one key and asked to use BMW APP, but app need 2 keys to set up digital key. I had to order second key by going in person to nearest dealer and again had to take appointment to program the key. It costs me about $450 and multiple trips to BMW dealer closed to me. I wish they told me before I sign. How any one know I get only one key when two keys are mandatory to set up digital keys More

They had exactly what I was looking for. Easy to work with and test drive was smooth Easy to work with and test drive was smooth More

The process of test driving, fielding my questions, and purchasing was done with out any hassle. They worked to make certain they delivered the absolute best product in its best possible condition. Adam wa purchasing was done with out any hassle. They worked to make certain they delivered the absolute best product in its best possible condition. Adam was standup guy throughout the process. No regrets! More

I purchased out of state and the process went smoothly. I had my own pre approval and everything else was Adam just sending me the paperwork via docusign and that was it… I had my own pre approval and everything else was Adam just sending me the paperwork via docusign and that was it… More

Johnny Tran my sales man made it very easy and quick for me to get my mini Cooper countryman! me to get my mini Cooper countryman! More

Johnny was super easy to talk to and got me the car I was looking for sitting at home in California. looking for sitting at home in California. More

I purchased my third card from this company. I made the mistake to go to Carvana and it was an absolute disaster, after that experience I decided to go back to eCarOne Plano. They did an amazing I made the mistake to go to Carvana and it was an absolute disaster, after that experience I decided to go back to eCarOne Plano. They did an amazing job again, they got me a better interest rate that my own bank, they delivered an immaculate clean car, the process took almost no time. Unfortunately the car only had one key and I mentioned that to the salesman, he gave me a number to call to see if they could make a copy but unfortunately only the dealer can make keys at $659, so I went to pick some documents and salesman asked if I had any luck with key, explained that they could no do anything and had to go to the dealer a pay $659. Today, after 5 weeks, I received an envelope from eCar with an extra key. Never asked, never expected it, that is what good business is. Thank you so much! More

Not so good. The sales rep told me not to call him, that he was busy, didn't want to be bothered.. and was yelling on the phone.. completely unnecessary.. why gi The sales rep told me not to call him, that he was busy, didn't want to be bothered.. and was yelling on the phone.. completely unnecessary.. why give them my business? It's appreciated elsewhere. More

Easiest car purchase for sure with fair pricing. Didn’t have to spend all day there Didn’t have to spend all day there More

I've had an absolutely five-star experience with ECarOne in Plano! Ozzy and Ahmed provided tremendous service, truly a 10 out of 10. I initially just wanted to look at one of the blue Hummers I saw while dr in Plano! Ozzy and Ahmed provided tremendous service, truly a 10 out of 10. I initially just wanted to look at one of the blue Hummers I saw while driving past the dealership. They only needed my license to let me take it for a test drive. Now, I'm seriously considering selling my prized Hummer H2 for this new Hummer EV. The price was amazing at $94,000, especially considering the original MSRP was $120,000. The car was clean, and they also offer a warranty and ceramic coating, which is super nice. The facility itself was super nice, and they were very accommodating. Ozzy and Ahmed are the go-to guys if you want a brand new car. Five stars! More