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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,728 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,728 reviews

November 16, 2024

Great experience! It was quick and got me the good APR . Staff as very friendly and provided details More

by shoban.vuppala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamdy Aboelhasan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Shoban, Thank you for sharing your great experience with your BMW purchase! We’re thrilled to hear that Adam and Handy made the process quick and smooth, while securing a great APR for you. It’s wonderful to know our friendly staff provided all the details you needed. We truly appreciate your kind words and look forward to assisting you again in the future! Best regards, The eCarOne Team

November 15, 2024

I just want to share that the price of the vehicle I purchased included Appearance protection warranty and a Tire protection warranty. These warranties were oversold for what they cover and apparently n More

by pckafor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vinh Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction and would like to clarify a few points to ensure transparency. The tire protection warranty is not automatically included with the purchase of a vehicle; it’s an optional coverage that clients may choose to add, which you did. Regarding the appearance protection warranty, we pride ourselves on offering a program that provides excellent coverage for legitimate claims. We have not received any communication from you regarding a denied claim, so we’d like to understand more about your situation and assist in addressing it. Please feel free to reach out to us directly so we can review the details of your concerns and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to assist further.

November 15, 2024

I worked with Vinh at eCar One and he made the process so easy and stress free. I was an out of state buyer and he couldn’t have been more helpful. Great service and a great car at a great price. Can’t ask f More

by andrew.kotulka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Thank you, Andrew, for sharing your experience! We're thrilled to hear that Vinh made your out-of-state purchase easy and stress-free. Providing great service and value is what we strive for at eCarOne, and we're so glad you're enjoying your Audi. If you need anything in the future, don’t hesitate to reach out. Congratulations on your new car, and thank you for choosing eCarOne! 🚗✨

November 13, 2024

It’s always a pleasure working with Adam. He is very courteous and professional He makes it easy buying a car. Thank you Adam More

by Benzofbrooklyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Thank you, Benzi, for your kind words! We're delighted to hear that Adam continues to make your purchasing experience easy and efficient. Your recommendation means the world to us, and we’re so glad we could assist you. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing eCarOne! 🚗✨

November 12, 2024

We are really happy with our new car and Bryan was amazing to work with! The car was exactly as advertised and in great condition. I would highly recommend stopping by and working with him. We will be More

by Tuan P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Tuan, Thank you for sharing your experience! We’re thrilled to hear that Bryan made your Lexus purchase such a positive experience and that the car was exactly as advertised and in great condition. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car, and we’ll be here whenever you’re ready for your next purchase! Best regards, The eCarOne Team

November 08, 2024

Ken was super helpful and kept the sales process moving along nicely. I really enjoyed being able to browse such a wide variety of various pristine used high-end makes and models, all in one place. More

by vanroberts
Recommend Dealer
Yes
Employees Worked With
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for sharing your positive experience! We're thrilled to hear that Ken was so helpful and kept the sales process smooth and efficient. At eCarOne, we take pride in offering a wide selection of pristine, high-end vehicles like your Porsche, all in one convenient location. We're glad you enjoyed browsing our inventory and found your perfect car. Enjoy your new Porsche, and we look forward to seeing you again in the future!

November 08, 2024

Tanner was a very good person to help us get our new car! We loved the hospitality More

by shad and annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your kind review! We’re delighted to hear that Tanner provided such excellent assistance and that you enjoyed the hospitality at eCarOne. We strive to make the car-buying experience as pleasant as possible, and we're glad you felt that during your Volvo purchase. Congratulations on your new car, and we hope you enjoy every moment behind the wheel!

November 06, 2024

Johnny made the process simple and straightforward. He allowed me to take my time with the vehicle, I didn’t feel rushed. More

by fields_w
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re so glad to hear that Johnny made your car-buying journey simple and straightforward. At eCarOne, we believe that purchasing a vehicle like your BMW should be enjoyable, and it's great to know you felt comfortable and unrushed throughout the process. Congratulations on your new BMW, and we hope you enjoy every drive!

November 06, 2024

Excellent service plus best deals in town. They always have very surprising deals. Always check ecarone if you plan to buy a car. More

by welworthliu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamadi Mballow
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Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re delighted to hear that Mamadi provided you with excellent service and that you found the best deals in town at eCarOne. We work hard to offer great value and an impressive selection of vehicles like your Mercedes. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Enjoy your new car!

November 06, 2024

Paul and the crew @ ecarone took great care of us today! ! Plan to do more business in the future 😊 More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you so much for your kind words, Kim! We’re thrilled to hear that Paul and the team at eCarOne provided you with excellent care during your BMW purchase. It’s always our goal to ensure our customers have a top-notch experience. We’re excited to know you plan to do more business with us in the future. Enjoy your BMW, and we look forward to welcoming you back! 😊

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