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eCarOne

Plano, TX

4.8
2,629 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,629 reviews

February 21, 2018

Disappointed! E-car manager John did not follow through on his promise to fix my car after the sale. Strung me along for two months. Never again will I buy from the More

by Vetteman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John– manager, Justin P.
Feb 21, 2018 -

eCarOne responded

I'm sorry to hear about your abnormal experience with eCarOne. My name is Paul and I'm the Sales Manager. We truly value our customers and their experience. Please contact me directly at Paul@ecarone.com or 214.483.7110 so I help resolve your issue. Thank you and have a great day. Paul

February 21, 2018

Great service, Great Car Keith was great in getting me a Great new BMW. My trade in had high mileage and I still owed quite a bit so it made it a bit more difficult to get i More

by BillDallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith L.
February 21, 2018

Great and very helpful with helping in purchasing! Great deals and Great cars with self explanatory purchasing market on vehicles! Customer Service even helped me with unnecessary stuff like finding my More

by Orlando Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff K, Felipe M., Jaime T.
February 20, 2018

Surprise 16 Wonderful car dealer! Great customer service. Seamless transaction!! Car is beautiful and my daughter was so surprised and could not be happier. We wi More

by Avalou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Very Smooth Process, Great Vehicle The webpage ecarone.me was awesome ! Gave great details of the vehicle and explained all the add-on options very well. Photos are very detailed and More

by Hobbs, Gary (543108)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Great service Great customer service. The staff were very friendly and informative. Elias was awesome and helped throughout the entire process. I would buy from thi More

by Cynsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime T.
February 19, 2018

Employees care about getting you in the right vehicle! I can't say enough about how great Keith was! Buying my first car, he made it as painless as possible and was very patient with my many questions. I w More

by adluther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith L.
February 17, 2018

Love my Car Great experience at Ecarone! Fast service! Vince Answered all my questions! Offered me additional options and was very attentive and communicative thr More

by Angeladawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince I.
February 17, 2018

Great online & no haggle experience. Great experience! No haggle, but very competitive, prices. Great selection of cars that are manufacturer certified and New enough to still have some o More

by Matthew Wideman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince I.
February 16, 2018

Transparent and Efficient Good inventory of low mileage luxury cars in great condition with remaking factory warrant sold at reasonable prices in a no pressure, efficient manne More

by Hugh
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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