eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,629 reviews
Excellent customer service Justin is a very competent sales people ... and I would recommend him to everybody ... thanks for giving us excellent customer service ... we will def Justin is a very competent sales people ... and I would recommend him to everybody ... thanks for giving us excellent customer service ... we will definitely be back !!!!! More
Nicely Done! Justin was great, he arranged everything for us, from the airport pickup to having our car by the front door when we arrived. He met us as we drove up Justin was great, he arranged everything for us, from the airport pickup to having our car by the front door when we arrived. He met us as we drove up to the showroom, showed us the car and gave us the key for the test drive after a walk around and description of the car features. We were pleasantly surprised by the whole process. No pressure, all questions answered promptly, prior to and after arriving. Searching for any issues, we had a small glitch with the a fob battery and a service interval light, both were promptly addressed. Most paperwork was completed online, we finished the final signatures with Silas, who was very helpful as well and we were off! Despite the odometer having some miles on it, it was difficult to tell that the car wasn't new. There were many people constantly working in the showroom and outside preparing cars, detailing them and preparing for deliveries, it was nice to see. Thanks everyone! More
Great Experience Tricia (salesperson) was great from start to finish. She was informative and helpful. Everyone that worked there was extremely professional. They made Tricia (salesperson) was great from start to finish. She was informative and helpful. Everyone that worked there was extremely professional. They made sure to make me special. I will tell others about this place! More
Stellar dealership. I would like to thank Ecarone and the ultimate salesman Ash. Ash made the buying experience one of the greatest. I plan to purchase another vehicle in I would like to thank Ecarone and the ultimate salesman Ash. Ash made the buying experience one of the greatest. I plan to purchase another vehicle in the future and would highly recommend ecarone to everyone. Excellent experience and the best vehicles. Thank you, Pedro More
Purchase of 2017 Mercedes-Benz SLC300 Ash was extremely helpful and maximized my time spent at the dealership. All of the cars I wanted to test drive were ready when I arrived. When I ch Ash was extremely helpful and maximized my time spent at the dealership. All of the cars I wanted to test drive were ready when I arrived. When I chose the car I wanted, I placed a deposit and came back the next weekend to pick it up. I was in and out in under 45 minutes, with no "up sell hassle" like EVERY other car I've bought in my life (I'm 51 and bought a lot of cars!). Jaime was amazingly pleasant and very helpful with the paperwork. She explained everything and made it all so simple. Thanks for helping me with my first luxury car purchase! I will be back for the next one! More
Let's roll First time purchasing a car with eCarOne. Was able to test drive multiple cars of interest, and found one within my budget. Blake provided excellent First time purchasing a car with eCarOne. Was able to test drive multiple cars of interest, and found one within my budget. Blake provided excellent service. More
Purchase the BMW X6. I first worked with Ash O. But he was late. So I was looking for another vehicle. Manager Paul A assigned another staff member. She was Tricia H a I first worked with Ash O. But he was late. So I was looking for another vehicle. Manager Paul A assigned another staff member. She was Tricia H and very friendly and responsive. Everything was satisfactory when I started the purchase again. However, there was a lack of information on the management of the car (oil change date, final inspection, etc.) Thank you Tricia H. Have a great day! More
Highly Recomend, Great buying Experience! Vince was very informative about the vehicle and process at eCarOne. We never felt pressured and they were very prompt answering all our questions. Vince was very informative about the vehicle and process at eCarOne. We never felt pressured and they were very prompt answering all our questions. The buying experience was the most enjoyable one we have ever had. We will return for our next vehicle purchase. More
Easy purchase 2016 escalade esv Easy purchase of a sight unseen escalade esv. Vince provided good communication with plenty of photos. Truck arrived as described with follow up to e Easy purchase of a sight unseen escalade esv. Vince provided good communication with plenty of photos. Truck arrived as described with follow up to ensure we were pleased. Thanks. More
Easy & smooth! Dylan made this car buying experience stress free and easy! He was able to meet my needs & make the deal happen. The car itself was in absolutely gorg Dylan made this car buying experience stress free and easy! He was able to meet my needs & make the deal happen. The car itself was in absolutely gorgeous & in such great shape. I can’t thank ecarone enough for my new Mercedes! Highly recommend to anyone looking for a luxury auto for a great price with great service. More