eCarOne

Good experience Overall it was a good experience buying the car. However, since buying car remotely via the internet is a bit nerve racking, it would have been better Overall it was a good experience buying the car. However, since buying car remotely via the internet is a bit nerve racking, it would have been better to have a clear communication on what would be the process. The car was ready, then not, keys and title were sent at different times, promises of car wash wasn’t done, etc... A little bit of hand holding on what the process will be would have been a bit better. The car is in great shape, the salesperson responsive when asked specific questions. It was a good experience, but I had better internet purchase experiences before. More

Great Experience Dylan Mize was our salesperson. He was professional, knowledgeable and curtious. He was prepared for appointment, let us take the car for a test drive Dylan Mize was our salesperson. He was professional, knowledgeable and curtious. He was prepared for appointment, let us take the car for a test drive by ourselves. The delivery process of the car was painless and we are very happy with our BMW. More

Perfect first time car purchase! So I hadn’t ever purchased a car before today. It was way better than my sister’s expirence at a traditional car dealership. She had to wait all day f So I hadn’t ever purchased a car before today. It was way better than my sister’s expirence at a traditional car dealership. She had to wait all day for them to approve her and sign all the paperwork. My experience at E-Car-One was not only easy, but also quick and painless! My salesman Tricia was phenomenal and I definitely recommend her for any first timers or anyone who’s having some questions. Thank y’all! More

Awesome experience! I had an awesome experience buying this car. Justin was so WONDERFUl., He was friendly. attentive, patient ( I took forever to decide) and so respe I had an awesome experience buying this car. Justin was so WONDERFUl., He was friendly. attentive, patient ( I took forever to decide) and so respectful. He really wanted me to get my dream car. He was the main reason we bought a car here. He answered all our questions and prepared us for what came next. Other employees, including the valets, were very nice. Ash was especially kind and informative. E CARONE is a terrific place to buy a vehicle. It has a huge inventory of beautifully maintained cars. In addition, their website is great and easy to use. More

Returning customers - never disappointed This is the 2nd time we have purchased a vehicle from ecarone and our family has bought several from here as well. The vehicles are always in outstan This is the 2nd time we have purchased a vehicle from ecarone and our family has bought several from here as well. The vehicles are always in outstanding shape and mechanically sound. We had several cars lined up to view when we arrived, paperwork was done in a very short period of time and there was no pushy salesman bothering us the entire time. If I had one complaint its the trade-in values offered from here. We bought a loaded Audi q5 from here one year ago with 6k miles on it from the day we bought it, and they offered us 16 thousand for it, over ten thousand less than what we paid for it. That being said we decided not to trade and the rest of the experience was quite pleasant. More

No pressure, easy experience This is my second car to buy from ecarone in less than a year. They experience has been simple, no pressure, and very smooth. I would definitely rec This is my second car to buy from ecarone in less than a year. They experience has been simple, no pressure, and very smooth. I would definitely recommend the dealership to anyone and will certainly buy from here again. More

A true charm to work with, Blake G was amazing This dealership was absolutely amazing and completely understanding to my needs. Blake was my sales rep and he is highly recommended in my book. He al This dealership was absolutely amazing and completely understanding to my needs. Blake was my sales rep and he is highly recommended in my book. He also really goes the extra mile and gives you amazing personal attention through the buying process to ensure you get exactly what you are looking for. Highly recommended and they will get my repeat business More

I think ecarone is a very good seller, excellent service exc All very good!I think ecarone is a very good seller, excellent service excellent vehicle excellent price to meet all your needs, I thank him and I lov All very good!I think ecarone is a very good seller, excellent service excellent vehicle excellent price to meet all your needs, I thank him and I love him, really good, you deserve! Special thanks to the service for me, his name is Justin P. Thank you for doing everything for me, thank you! good luck! More

Excellent Customer Service! What an easy process at eCarOne! My husband and I dreaded the general process before we go there, but we arrived for our test drive and checked in wit What an easy process at eCarOne! My husband and I dreaded the general process before we go there, but we arrived for our test drive and checked in with the receptionist. We were immediately greeted my Tricia who was smiling and happy to meet us (even at 5pm on a Friday)! She had the two vehicles we requested to test drive ready and waiting in the front lot for us. She scanned my DL and off we went to drive them around. Once we had made a decision on a vehicle, she directed us to Elias to talk about add-ons and warranty options. At this point, I thought....oh great, we are about to be pushed to buy stuff we don't need. WRONG....he was super chill, explained what he thought would be the best deal, and even lowered the price after approval from his manager if we bundled things together. We told him what we wanted, added it into our monthly financing and we were escorted to Jaime for financing. Jaime was efficient, but detailed when explaining all of the papers you have to sign! It was such an easy process and we were in and out in about 30 minutes I would highly recommend this dealership to any of my family and friends looking for a new car. No haggling, great prices, and nothing "extra" to deal with that a standard dealership would. More

pretty good Found the car I wanted with a fair price and low milage. Felipe was courteous and helped me facilitate the the process from out of town. The paperw Found the car I wanted with a fair price and low milage. Felipe was courteous and helped me facilitate the the process from out of town. The paperwork could have been clarified and communicated a little better. I had also asked for a detailed condition of the car since it was an online purchase.Pictures look great, but eye inspections is only the way to truly know. The car was delivered and upon delivery I saw few (6) chips and trunk top scratches that were not conveyed and the under carriage felt material was cracked and hanging down upon arrival. Overall, I'm pleased with the one day ownership of the car , even tho my previous E class 2009 same lunar blue color has fewer chips and hairline scratched than my new vehicle. I will now be taking to get professional wax on the car. It is a fun, smooth drive. I will be going to get a break inspection as, I don't know if this is a newer type break system than my previous car or if they are worn. More