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eCarOne

Plano, TX

4.8
3,041 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 3,042 reviews

November 01, 2025

Great dealership. Best part - even after the sale, they kept in touch and answering all my doubts. Paul adkins and Ash have been a great help. I will buy all my future More

by Anadi.bahuguna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Thank you for the five-star review and for choosing eCarOne for your BMW. We are glad to hear Paul and Ash took great care of you and continued to support you even after the sale. That level of communication and service is exactly what we strive for with every client. We appreciate your trust and look forward to helping with your future vehicle purchases. Enjoy your BMW and welcome to the eCarOne family.

October 31, 2025

Absolutely horrible experience. The sales person I was dealing with, Johnny, was cordial but no knowledge at all about the Cayenne I was trying to buy. His Manager, the Internet Sal More

by Patriotsgames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Tran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Usman, thank you for the feedback. You were in contact with our team for over two weeks and at no point did we ever tell you the vehicle was on hold for you. The only way we reserve a vehicle is with verified proof of funds or approved financing and agreed pricing. As a high volume nationwide retailer, we cannot hold vehicles based solely on intent, and we apply this policy fairly to every customer. You chose to wait for a 401k loan to fund, which we respect, however without verified funds we cannot remove a vehicle from the market. Asking for confirmation of funds prior to pickup is standard practice to protect all customers and ensure inventory is handled fairly and transparently. Calling our team “frauds” and “bullies” simply because you missed out on a vehicle is not accurate and frankly comes across as emotional and unfair. We treat every guest with respect, and while we understand this situation was frustrating for you, resorting to name calling does not change the facts. We wish you the best in your Porsche search and hope your next transaction goes smoothly.

Oct 31, 2025 -

Patriotsgames responded

401k loan was approved and you knew that I already have the check in my hand and had a confirmed appt to come in and pick the car up. In addition to to, your rude attitude, yelling at me and overall being extremely rude behavior now makes me satisfied that I did not buy your car. My money and I deserve better than your dealership So you can lie all you want, I am just not going down to your level. You should not be selling Porsche. That brand is a very respectable brand.

October 31, 2025

I was dealing with Paul and he was great, but the car just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business lik More

by Steve Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Steve, thank you for the five star review and for taking the time to visit us. We appreciate your kind words about Paul and TL and we are glad to hear they provided a sincere, professional, and well informed experience. Even though the vehicle did not have the exact features you were looking for, we are grateful for the opportunity and we are always happy to help you find the right fit. We look forward to earning your business when the perfect vehicle comes in. Thank you again for considering eCarOne and we hope to see you soon.

October 28, 2025

Easy test driving process with eCarOne. Cars are well cleaned and maintained at the dealership. Sales and Finance team were easy to work with, they were able to help answer any questions we More

by p_v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

hank you for the five star review and for choosing eCarOne for your Acura purchase. We are glad to hear that Ken and our finance team made the process smooth and easy for you. Providing clean, well prepared vehicles and a stress free test drive experience is something we take great pride in, so it is wonderful to know that stood out during your visit. Congratulations on your Acura and welcome to the eCarOne family. We appreciate your trust and we are here anytime you need us. Enjoy every mile and thank you again for the great feedback.

October 28, 2025

If you’re looking for a great deal on a car and a straight-forward, no pressure, quick car buying experience start at eCarOne and ask for Trevor !! More

by Valerie S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Trpkosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Valerie, thank you for the five star review and for sharing your recommendation. We are glad to hear Trevor provided a straightforward, no pressure, and fast buying experience. That is exactly what we strive for every day here at eCarOne and it means a lot that it stood out. Congratulations on your Tesla. We appreciate you choosing us for your EV purchase and we are thrilled you found the right car and the right experience here. Welcome to the eCarOne family. Enjoy every mile in your Tesla and we are here anytime you need us.

October 26, 2025

A Truly Exceptional Buying Experience at eCarOne! A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Bas More

by Laz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Lazaro, thank you for the incredible five star review and for returning to eCarOne for another purchase. We truly appreciate you trusting us first with your in laws BMW X1 and now with your Tesla Model 3 Performance. It means a lot when our guests come back and continue to put their confidence in our team. We are thrilled to hear Kim delivered a smooth, transparent, and educational experience especially with this being your first Tesla. Giving you the time and comfort to explore the vehicle on your own is a big part of how we make sure every guest feels confident in their decision. We are also grateful for your kind words about Ash and Rosa. Our goal is always to make financing simple, clear, and competitive while walking you through every option without pressure. It is great to know that stood out for you once again. Welcome back to the eCarOne family. Enjoy every mile in your Model 3 Performance and thank you for recommending us. We are here anytime you need us and we look forward to helping you and your family in the future.

October 23, 2025

Great place to buy a car. Very easy to deal with. Johnny is a professional. More

by Suzy Meyou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

eCarOne responded

Thank you, Suzy, for the 5-star review and for choosing eCarOne for your Audi purchase. We’re thrilled to hear that you had an easy and professional experience with Johnny and the team. Enjoy your new Audi, and welcome to the eCarOne family!

October 23, 2025

Jared was super nice and made the car buying process very smooth. I had several questions and he responded very quickly and explained things very well! Great place to do business with More

by canyemane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

eCarOne responded

Thank you so much for the 5-star review and for choosing eCarOne for your Genesis purchase! We’re thrilled to hear Jared, Ash, and TL made the process smooth and easy for you. Our goal is always to make car buying as straightforward and transparent as possible, so it’s great to know you felt well taken care of. Enjoy your new Genesis and welcome to the eCarOne family!

Oct 23, 2025 -

eCarOne responded

Thank you so much for the 5-star review and for choosing eCarOne for your Genesis purchase! We’re thrilled to hear Jared, Ash, and TL made the process smooth and easy for you. Our goal is always to make car buying as straightforward and transparent as possible, so it’s great to know you felt well taken care of. Enjoy your new Genesis and welcome to the eCarOne family!

October 22, 2025

Low overhead, fast easy and professional. Not HUGE dealer markups. We’ll definitely head back over again for our next car. Only negative id have to say is the two added costs of ceramic c More

by dpickardjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

eCarOne responded

Thank you for the 5-star review and for choosing eCarOne for your BMW purchase! We’re glad to hear Ken and the team made your experience fast, easy, and professional. We appreciate your feedback regarding the protection packages and will share it with our management team. It’s great to know you’re happy overall, and we look forward to seeing you again when it’s time for your next vehicle. Welcome to the eCarOne family!

Oct 23, 2025 -

eCarOne responded

Thank you for the 5-star review and for choosing eCarOne for your BMW purchase! We’re glad to hear Ken and the team made your experience fast, easy, and professional. We appreciate your feedback regarding the protection packages and will share it with our management team. It’s great to know you’re happy overall, and we look forward to seeing you again when it’s time for your next vehicle. Welcome to the eCarOne family!

October 22, 2025

Had been thinking of an EV purchase for a while and razzing my friends about their Rivian trucks. On a random visit I met Vinh Le at the dealership and asked about this bright yellow Rivian. Vinh wa More

by dwduston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

eCarOne responded

Thank you, David, for the fantastic 5-star review and for choosing eCarOne in Plano, Texas for your Rivian R1T electric truck purchase! We’re thrilled to hear Vinh made your EV buying experience enjoyable, informative, and stress-free. That bright yellow Rivian is a real head-turner, and we know you’ll love driving it every day. We appreciate your business and look forward to helping you again when it’s time for your next luxury pre-owned EV. Welcome to the eCarOne family!

Oct 23, 2025 -

eCarOne responded

Thank you, David, for the fantastic 5-star review and for choosing eCarOne in Plano, Texas for your Rivian R1T electric truck purchase! We’re thrilled to hear Vinh made your EV buying experience enjoyable, informative, and stress-free. That bright yellow Rivian is a real head-turner, and we know you’ll love driving it every day. We appreciate your business and look forward to helping you again when it’s time for your next luxury pre-owned EV. Welcome to the eCarOne family!

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