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eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent Service and Great Selection Keith L has been extremely helpful in selection of vehicle, answering all questions promptly, responding to calls and messages quickly, accommodating Keith L has been extremely helpful in selection of vehicle, answering all questions promptly, responding to calls and messages quickly, accommodating any special requests. I bought two cars ina matter of 3 weeks because of service. More
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Easiest car buying experience ever I found exactly what I wanted online. I reached out and Johnny answered all my questions. Financing was fast and easy. All I had to do was test drive I found exactly what I wanted online. I reached out and Johnny answered all my questions. Financing was fast and easy. All I had to do was test drive and sign on the dotted line. More
No pressure Found the car we wanted. walked in Joey was quick to assist us. We test drove the car decided to buy. Did the credit app. Joey came back with the numb Found the car we wanted. walked in Joey was quick to assist us. We test drove the car decided to buy. Did the credit app. Joey came back with the numbers. The car had to be detailed and paperwork drawn up. We left and Joey called us back when everything was ready. We arrived back expecting to sign paperwork and leave. When we got back was told there were several other customers who had to sign paperwork and would have to wait another 1 1/2 hours. The waiting was horrible. Seriously we almost changed our mind about buying at that point. But since we already had our credit checked we decided to proceed. Ecarone please work on this overall it was a positive experience but the waiting kinda made it somewhat negative. The salesman Josey did excellent and i understand this qas beyond his control. Other than the waiting I believe we got a good deal and purchased a good car More
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No pressure and so patient! My situation was different than most. My Mercedes had been hit and totaled and the other driver's insurance agency had given me just a few days left i My situation was different than most. My Mercedes had been hit and totaled and the other driver's insurance agency had given me just a few days left in the rental to find a car. I had inquired online about a couple of cars Keith had and he contacted me almost immediately to set an appointment. During our conversation he got a good idea of my situation and what I was looking for. I went on Saturday and he already had a car pulled up to the front for me. It would turn out to be the car I bought but I drove 4 others before deciding that. The process is easy. I picked my favs electronically and the team brought them to me to drive. Keith was busy but attentive and never once pressured me to make a decision, always available for questions. When I had decided on my car, Keith talked me through financing and was highly knowledgeable, even though my credit was still tied up with the totaled car. He gave me options, even for that. I went back on Tuesday to finalize and pick up my car. I'm normally one to make big decisions very slowly and calculated so since this was so quick and easy I got a little emotional during final signing. Keith and Jamie took it in stride and really understood where I was at. They took a step back to let me breathe and think. Any other dealership would've taken advantage of the sticky situation I was in, needing a car asap. Keith did not. I was lucky to run into him! I'm back on the road in a nice Mercedes in basically no time, comparatively. Thanks Keith! :) More
Elias is a total package of true salesman Elias! Is amazing. Car service was waiting for me at the airport. Very professional driver. When I get to the dealership every one had a great sense o Elias! Is amazing. Car service was waiting for me at the airport. Very professional driver. When I get to the dealership every one had a great sense of humour. The transaction was fast. Elias just gave me the key to the car and say let me know if you have any questions lol. I love it. There were some minors things in the car that he noticed need repair and get them fixed before shipping the car. The man is amazing and professional. No pressure on buying car. I love that and even though Elias is a car salesman he will still find way to help you save a little. I love that. My car was deliver in 1week. I am already planning on getting my next one from them. More
Great car buying experience Our salesperson, Elias, was great - he was responsive to our requests and helped the process go quickly and smoothly. We also received a very good dea Our salesperson, Elias, was great - he was responsive to our requests and helped the process go quickly and smoothly. We also received a very good deal on our trade-in vehicle. We will definitely consider eCarOne for our next car purchase! More
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Bought my dream car Overall experience was great and Mitch my sales person was great! The BMW 335i was a dream growing up and I was able to obtain but after the 4 series Overall experience was great and Mitch my sales person was great! The BMW 335i was a dream growing up and I was able to obtain but after the 4 series came out with this Gran Coupe version, I fell in love! Thanks eCarOne for the unforgettable memory! More
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Great experience Overall great experience. When I first looked at the car there were some cosmetic blemishes, but they took care of everything right away and made sure Overall great experience. When I first looked at the car there were some cosmetic blemishes, but they took care of everything right away and made sure I had absolutely no worries. Great customer service! More
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Amazing Experience! If you need a good, knowledgeable sales rep... come see Tricia! We had a great experience and the drive from OK City to buy a car was well worth every If you need a good, knowledgeable sales rep... come see Tricia! We had a great experience and the drive from OK City to buy a car was well worth every mile! More
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Keith was tremendous, and Jaime in finance was exceptional! I was looking for a quality vehicle with an exceptional service experience. I worked with Keith and found both. Keith helped me find the right vehicl I was looking for a quality vehicle with an exceptional service experience. I worked with Keith and found both. Keith helped me find the right vehicle and allowed my wife and I to have one of the best car buying experiences we've ever had. Keith introduce us to Jaime in finance and they made the car buying experience easy and convenient. More