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eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,656 reviews
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Trevor was awesome! Overall a great experience. Trevor was our Sales man. He did an amazing job. I could tell he was really busy but always made sure he checked back in w Overall a great experience. Trevor was our Sales man. He did an amazing job. I could tell he was really busy but always made sure he checked back in with me and wanted to make sure we found the right car. I found a car that fit all my expectations. The experience is different from a standard dealership but worth the savings to come here. They probably could use help with the financing (final paperwork) that did take longer than expected. I would go back and recommend others. More
Exceptional customer service Keith Sets the bar on how customer service should be done. Pleasant, proactive and addresses customer questions/concerns in a professional manner. I b Keith Sets the bar on how customer service should be done. Pleasant, proactive and addresses customer questions/concerns in a professional manner. I bought my vehicle sight unseen from here is New York and this required special attention which was provided. This was my first experience with ecarone. Would I buy from them again..absolutely! More
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Great service and highly competitive pricing! Low prices and very smooth facilitation of car buying process. Team is friendly and accommodating. Very happy with my purchase. Great overall experien Low prices and very smooth facilitation of car buying process. Team is friendly and accommodating. Very happy with my purchase. Great overall experience at eCarOne! More
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Excellent dealership, sales staff very professional Excellent experience buying a 2015 Mercedes ML350 from Felipe. Great vehicle, good condition at a fair price. Felipe was highly courteous, was well pr Excellent experience buying a 2015 Mercedes ML350 from Felipe. Great vehicle, good condition at a fair price. Felipe was highly courteous, was well prepared to go over the features of the vehicle, and pointed out the included options as well as the defects that were present (nothing major just normal bumps and scratches). The showroom was comfortable with refreshments offered and very friendly staff to assist. One opportunity for improvement would be to add more staff to the financing team - there was quite a long wait due to a queue of buyers seeking financing on what seemed to be an extremely busy day. More
E car one has unique cars and Ash had an treasure For many yeas my family and i have chosen E car one for having unique and clean cars I am 54 yeas old and i have never bought twi cars in a week from For many yeas my family and i have chosen E car one for having unique and clean cars I am 54 yeas old and i have never bought twi cars in a week from a single dealership but because the carism and friendliness of Mr Ash Oshman my family and i have made E car one our home buying place for cars hopefully soon they will have an yellow lamborghi gallardo for sale my wife and i will come and get it in the meantime as long as Ash works there E car one will be our favor place for cars thank you thank you Willy Altamirano More
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Good Experience Everyone that I dealt with was nice, professional, and attentive. The process of selling my car to this dealership and buying a car from them was has Everyone that I dealt with was nice, professional, and attentive. The process of selling my car to this dealership and buying a car from them was hassle free and smooth More
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You want a bang for your buck? Go here! This is our 2nd purchase in 11 months. I chose ecarone because, their cars are higher and better quality for a steal. We found cheaper cars in other This is our 2nd purchase in 11 months. I chose ecarone because, their cars are higher and better quality for a steal. We found cheaper cars in other places or so we thought, till we compared apple to apple, you can't get it better anywhere else. Junk, for a cheaper price at other dealerships? yea sure, but not the quality you get at ecarone. Well maintained cars, they go for the best, trust me, we shopped around and NO ONE came close. And, Keith L, my oh my, he is the absolute best~est (yeap, he deserves a new word) He is a wonderful guy, he is not a regular basic sales guy, so no, he ain't selling you fluff, or blowing smoke up your behind, or bum (pun intended) he gives you the real deal. He is patient, kind, very knowledgeable, and oh, he will go above and beyond to make you happy. We went back there mostly because of him, he raised the car buying experience so high the 1st time, we just couldn't compare him with others when we visited other dealerships. I mean, it will be like comparing a bootleg version of Fast and Furious, to HD version of Deadpool. Unfair comparison, IMHO. (a bootleg F&F, is better than HD version of Deadpool, just so I am clear). (We went to Autos of Dallas, yuck No, story for another day. Grapevine, McKinney, we met nice sales men at these dealerships, but no one like Keith. We can go on and on and on and more on, but let me leave this right here, if it ain't Keith, you are missing the magic you need in your life and car! Ecarone is all around a great dealership, friendly people, u are in and out in no time, even if you're using their financing. No BS, just straight to the point, in and out, boom done!. 10 stars out of 5 in everything. Keith is probably, 10.5 stars out of 5 stars, yea, he is Awesome! Nuff said, just try him, then, Thank me later. P.S I HAD TO ADD THIS After driving my car for 2 days, I realized the wheel was vibrating when I step on my brake. I took it to BMW dealership since the car was still under warranty. They checked it and realized that the front rotor was bad which was affecting the brakes, they also recommended that I change the rear rotors which also means new brakes. I immediately sent Keith an email, (I got the car on a Monday and this was a Thursday night) Keith, responded promptly, got the inventory manager involved, they asked me to bring the car back and within 24 hours, they had everything taken care of. Not only did they change the front rotor and brakes that required immediate attention, they went ahead and changed ALL FOUR!!.Some dealers would have found a way to get out of not changing the rear rotors, not these guys. I am telling you folks, except, I decide to go live under a rock, I and everyone I know, will buy all our future cars from ecarone, including sight unseen. No dealership has it this good. Wonderful Service folks!! More
Nice cars Slow to respond but helpful. I had to wait a while in between email correspondence, that part of the transaction could have been better for sure. Slow to respond but helpful. I had to wait a while in between email correspondence, that part of the transaction could have been better for sure. More
My experience Keith was very knowledgeable and professional. He answered all of my questions and concerns. He made my experience at the dealership very pleasant. Th Keith was very knowledgeable and professional. He answered all of my questions and concerns. He made my experience at the dealership very pleasant. Thanks a million!! More
Excellent Service!! Megan Scott was so helpful and made my car buying experience pleasurable & hassle-free. I love my new Infiniti Q60. I will recommend & return for futu Megan Scott was so helpful and made my car buying experience pleasurable & hassle-free. I love my new Infiniti Q60. I will recommend & return for future purchases. More